Waveney River Centre Reviews

Name: Waveney River Centre
Address: Staithe Road, Burgh St Peter, Norfolk
Rating: 4.30

4.3 Rating 2,375 Reviews

85 %

of reviewers recommend Waveney River Centre

Company Reviews

Questions

Metrics

4.3

Based on 2,375 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 82%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01502677343

Email:

lisa.holmes@waveneyrivercentre.co.uk

Location:

Staithe Road, Burgh St Peter
Norfolk
NR34 0DE

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Waveney River Centre 5 star review on 13th August 2022

Kathy Burton

Waveney River Centre 5 star review on 26th November 2021

Bradie Hubbard

Waveney River Centre 5 star review on 19th November 2021

Vicky Elsom

Waveney River Centre 5 star review on 13th November 2021

Emmi Macpherson

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We come every year but slightly disappointed this time as toilets seemed unkept. Lady on reception on our arrival was lovely but the lady with black hair very unapproachable. We will come again as we live this place but a little disappointed 😔”

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Posted 4 years ago

“Enjoyed our stay, despite the weather! The yurts were very cosy. We had some incredibly noisy neighbours at 1am next door, which did ruin the sleep. The wind also meant that the straps outside the yurt flapped all night, and I feel like these could be tightened. The yurt floor I don’t think had been swept either. All in all a lovely weekend, but a few things could be improved.”

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Posted 4 years ago

“Fantastic tranquil setting for our family holiday. The setting was beautiful and had everything we needed for a fab week away. So much to see and do in the local area but we spent a fair bit of time chilling in the hot tub too! We hope to return.”

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Posted 4 years ago

“The staff were friendly approachable and couldn’t do more to help you. T hen canoeing was definetly our highlight. Great play park for the kids and in general a beautiful location. Lovely pub on site and super dog friendly. The site was quiet at night and the showers and toilets were impeccably clean. Only downside was the wasp colony we were camped next to which made it uncomfortable to sit by the tent at times. Would most definitely recommend to a friend.”

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Posted 4 years ago

“Lovely location, friendly staff. Children and pets everywhere with huge smiles on their faces.”

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Posted 4 years ago

“Really enjoyed our stay despite windy weather: Good points: Pool lady really lovely & pool was A def bonus Reception staff were really friendly and 1 of the restaurant staff was Particularly nice-(lady with red hair) & food tasty (specials) Canoeing was great fun. Decent showers & wash up facilities Room for improvement- small pitches (but understand hard to easily solve), Stronger WiFi signal would be great More links with Suffolk wildlife trust might prove beneficial to you-eg ranger kids activities & arts/crafts partnering up with SWT across the river at Carlton Marshes.”

Helpful Report

Posted 4 years ago

“Stayed in the Chart Room which was comfortable and big enough for my needs. Breakfast in the restaurant was a bit of a let down, limited choice and felt more like a cafe breakfast than a breakfast that comes with a room at £130 per night....... this might have been due to COVID but if that were the case then the price should have reflected this too. I took bikes and a canoe and although they accommodated me there are no secure facilities to store bicycles which was a shame given the lovely countryside surrounding the site. Swimming pool is very good and managed really well during the COVID restrictions.”

Helpful Report

Posted 4 years ago

“Excellent little boat (Pegasus) Hired from Friday 14th Aug to Friday 21st Aug 2020 Really enjoyed it ,Shame we had no mop/brush/hook and the battery never kept its charge and when we opened the roof windows the standing rain water poured in but all considering would use Waveney Boat hire centre again”

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Posted 4 years ago

“Had a great time. The friendliness and helpfulness of the staff really stood out.”

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Posted 4 years ago

“Really lovely campsite. Beautiful setting with good facilities”

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Posted 4 years ago

“Enjoyable stay, very clean and well maintained”

Helpful Report

Posted 4 years ago

“Great site with a mixture of accommodation, camping, vans, lodges and boats. Helpful staff. Decent shower block and all kept tidy. Will be coming back.”

Helpful Report

Posted 4 years ago

“Stayed in camping pod, underneath mattress hadn’t been cleaned and with everything going on at the minute should of been cleaned a lot better. Was full of cobwebs and riddled with ants.”

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Posted 4 years ago

“A great place to stay”

Helpful Report

Posted 4 years ago

“Great location. Pitches closer together than appear in the pictures. Per my wife the women’s toilets were filthy. She saw the cleaners go in and give a very swift clean, not good enough at the best of times let alone with covid about. Onsite pub nice”

Helpful Report

Posted 4 years ago

“This is our 2nd visit, the location is great as is the staff in both reception & the inn, however the standard of the lodge was poor , the lodge required a deep clean, as both bathrooms were very dirty on arrival, the floor in the living room was full of dog hair, on cleaning the living area the brush provided was very dirty and had held a huge amount of either dog or human hair, the lodge itself looked very tired & needed decorated throughout. Basic Maintenance checks needs to be completed throughout the lodge for example loose tap in the on suite & shower door hanging off the track - hope this helps.”

Helpful Report

Posted 4 years ago

“We had a lovely escape 4 unit it was very nice one or two things need a rethink the kettle should be electric as gas hob one not ideal as it takes ages to boil then you cant hold handle as there is no oven gloves, toilet seats were very loose and wobbly . Sheets and towels were perfect also not sure why our neighbours in same unit (hales ) had a washer dryer but ours didn't which made it difficult with drying swimming stuff and towels . A lovely stay in Fritton apart from the few little glitches .”

Helpful Report

Posted 4 years ago

“Fabulous facilities, staff ultra friendly - Fairview Lodge was superb. The welcome arrangements were well organised and friendly. We used the pool and the onsite pub - both of which were excellent. The food was delicious and both places were immaculately clean. The lodge itself was excellent, there was plenty of storage which is frequently lacking, and the hot tub was cleaned before our arrival and twice more while we were there. All in all, a fabulous holiday only disturbed by guest across from us who thought that their dog Poppy was endearing not annoying despite barking at all hours of the day, early morning and evening.”

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Posted 4 years ago

“We have loved our holiday here and would return. We’ve had a few ups and downs, things missing a cancelled boat trip due to breakdown, but the customer service and the staff we have encountered have been superb. They have made our special break even better.”

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Posted 4 years ago

“Beautiful, quiet, friendly ... We had an amazing stay at the River Centre Everyone was really helpful and friendly and went out of their way to make our stay enjoyable Thank you to all the staff”

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Posted 4 years ago

Waveney River Centre is rated 4.3 based on 2,375 reviews