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Waveney River Centre Reviews

4.3 Rating 2,375 Reviews
85 %
of reviewers recommend Waveney River Centre
4.3
Based on 2,375 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
Greater than 82%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Easy
Read Waveney River Centre Reviews
Visit Website

Phone:

01502677343

Email:

lisa.holmes@waveneyrivercentre.co.uk

Location:

Staithe Road, Burgh St Peter
Norfolk
NR34 0DE

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Waveney River Centre 5 star review on 13th August 2022
Kathy Burton
Waveney River Centre 5 star review on 26th November 2021
Bradie Hubbard
Waveney River Centre 5 star review on 26th November 2021
Bradie Hubbard
Waveney River Centre 5 star review on 26th November 2021
Bradie Hubbard
Waveney River Centre 5 star review on 26th November 2021
Bradie Hubbard
Waveney River Centre 5 star review on 19th November 2021
Vicky Elsom
Waveney River Centre 5 star review on 13th November 2021
Emmi Macpherson
148
Anonymous
Anonymous  // 01/01/2019
We had such a lovely and peaceful weekend, just what we needed to relax. The lodge had everything we needed plus extras and the hot tub was brilliant. The boat that took you to the other side of the river was a lovely little touch too. The only slight disappointment was with the Waveney inn pub, on the morning we left we arrived for breakfast just before 10 am but they had stopped doing breakfasts so had to go elsewhere. However the food at dinner was excellent and reasonably priced and staff were very helpful.
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Posted 5 years ago
Thanks for leaving us a review, Nicola. We're glad you had a nice time and hope to see you again. :)
Posted 5 years ago
Enjoyed our stay here very much. Although it was tricky to find it’s a beautiful location and setting with lots of facilities. The food was top notch and couldn’t complain whatsoever. We were just surprised at the early check out time and the tv in the bedroom had trouble with signal on a few channels but nothing that tainted our stay.
Waveney River Centre 5 star review on 28th January 2019 Waveney River Centre 5 star review on 28th January 2019
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Posted 5 years ago
Thanks, Rebecca. We're glad you all had such a nice time! Those photos look great! Hope to see you again soon :)
Posted 5 years ago
Modern and very clean room - excellent breakfast
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Posted 5 years ago
We're glad to hear it! Thanks for leaving us a review. Hope to see you again soon :)
Posted 5 years ago
Excellent midweek break. Lodges clean, well equipped and warm. On site restaurant and pub serving good food. Lovely quiet location for relaxation. Lots of good walks for your dog mine was made very welcome too. Would certainly recommend and I will return.
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Posted 5 years ago
That's great to hear, Barbara! We're pleased you had a nice time and hope to see you again :)
Posted 5 years ago
The lodge was beautiful, couldn’t fault it. :) The pool was great to have on site but was dissapointed the jacuzzi didn’t work. We had lunch in the Waverney Inn after your description of it being so positive and was sorely horrified. We spent £170 on a meal we barely touched due to it being terribly cooked and freezing cold when it got to us. I wouldn’t recommend that as a restaurant to any customers. Overall a great time as the lodge and hot tub was all we were after.
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Posted 5 years ago
Hi Toni, sorry to hear about the issues you had regarding the food at The Waveney Inn, and we're doing our best to get the jacuzzi up and running as soon as possible. We're glad you had a nice time, though, and hope to see you again soon :)
Posted 5 years ago
Great place to stay and perfect lodge very clean
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Posted 5 years ago
Thanks for that lovely review, Sarah! We're pleased you had a nice time and hope to see you again :)
Posted 5 years ago
We have just arrived home from at weekend break at Waveney river center. The lodge we stayed in was very well equipped and the dressing gowns and slipper gave it an extra special touch. The jacuzzi was s welcome feature especially for the kids, the cold weather just made us want to use it more! We would like to say hoe welcoming and friendly the staff were especially the girl behind the bar at the restaurant. If you get a chance try the food at the restaurant it’s delicious and a good variety to choose from. All in all we had a wonderful time and are looking forward to going back in the summer to take full advantage of all the water activities.
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Posted 5 years ago
Thanks for that lovely review, Kelly! We're glad you had such a nice time and look forward to seeing you again this summer! :)
Posted 5 years ago
Lovely lodge and great for a weekend away. Pool was a little smaller than expected. Was excited to take our 6 month old puppy but disappointed on arrival to find he was not allowed past the entrance to the bedrooms. Would of liked clearer information regarding this prior to booking as would not of taken him knowing this. As he is only a puppy whilst he is very good he does not like to be on his own which resulted in one of us sleeping on the sofa throughout the weekend
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Posted 5 years ago
Hi Joanne, thanks for your review, and for highlighting the issue about the level of available information regarding bringing dogs into our pet-friendly lodges. It's something we'll take a look at as we strive to improve! We're pleased that you had a nice time, and hope to see you again soon :)
Posted 5 years ago
A lovely place to stay ; friendly staff . We only stayed here as it is 3 min away from granddad's house and we had a family event and there wasn't space there. Lovely room. Easy access and clean. Awesome food at the pub. Great service. Happy to accommodate if we were late in or late out due to children. A lovely stay.
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Posted 5 years ago
Thanks for the review. We're glad you enjoyed your stay and hope to see you again soon! :)
Posted 5 years ago
We booked at this site as it was in a quiet area away from any hustle and bustle, and to enable us to have a couple of ‘chill out days’. The site is situated at the end of a long country road so not near shops. However, there is a provision shop adjoined to Reception. Our book in was easy and the two ladies on Reception were friendly and helpful. Our lodge was lovely. Clean, warm and had all you needed. The welcome pack was so much appreciated. A lovely touch. The only minor issue we had regarding the lodge was the en suite shower wasn’t working. However, this did not affect our stay as we had a second bath/shower. We tried the swimming pool, nice and warm but jacuzzi not working our first day. Feel some of the lockers needed a bit of tlc. Definately ideal for a peaceful break.
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Posted 5 years ago
Thanks, Susan, for leaving us a great review! We're glad you enjoyed your time here and had a peaceful break. We hope too see you again soon :)
Posted 5 years ago
We arrived late, so reception was closed but there was a number to ring. Once inside we were greeted well and shown to our room. The room was lovely, comfy bed nice decent shower and coffee/tea available. Only downfall is I opted for a river view but the room we got didn't have this I didn't mention anything as it was the same price.
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Posted 5 years ago
Hi Ann, thanks for leaving us a review. We're glad you enjoyed you stay. Sorry to hear about the problem with the room/view, but it sounds like you had a nice time regardless :)
Posted 5 years ago
Excellent accommodation , friendly staff. Very good value for money
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Posted 5 years ago
That's great to hear, Bede! We're pleased that you had a nice time and hope to see you again soon. Thanks! :)
Posted 5 years ago
We stayed at the lodges this time! I ensures not to dye my hair this time as well. It was absolutely stunning both times and we will be sure to stay many more times and make it a tradition for daughters bday. Epic stay as usual fabulous meals yet again! Humorous and glorious staff. Perfect get away!!
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Posted 5 years ago
Thanks so much for that lovely review! We're glad to hear that you've had a good experience every time you came back, and look forward to seeing you next time. :)
Posted 5 years ago
The lodge and hot tub were lovely. The twin rooms were a little small but we coped. The living space was a decent size and with 3 sofas there is room for the expected 6 people. Bedding, towels and hot tub were all great. The kitchen was not well equipped (limited fridge storage with door shelves and internal shelves missing, only 2 saucepans one of which had a dangerously wobbly handle, only 1 wine glass, not enough cutlery for 6 people... Perhaps there should be an inventory and restocking each time there are new guests). Staff were friendly and helpful. The grounds were nice though the play area is really geared for ages 5 and up (ie. not really suitable for pre-schoolers) and the secret garden is in disrepair and could do with safer fencing, though the kids still enjoyed it.
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Posted 6 years ago
Hi Ruth, thanks for writing us a review. We're glad you enjoyed your stay and hope to see you again. Thanks for bringing up your issues around the kitchen inventory. We'll take those comments on board and hope to improve.
Posted 6 years ago
It's OK. Pet friendly cabin was well furnished with comfortable beds and loads of bedroom storage. Kitchen was adequate but sparsely equipped for self catering. Décor was grubby - dirt marks around light switches, scuff marks on walls and blue tack marks on doors. Posters of rules were over the top and unnecessary. Cabins very close together with little privacy - had to keep curtains closed on one side since so overlooked. Disappointed and not really as expected from Hoeseasons brochure. Would not go again.
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Posted 6 years ago
Hi Stephen, we're sorry to hear that you didn't enjoy your stay. We've taken your comments on board and will strive to improve. With that said, we hope you enjoyed your stay with us anyway :)
Posted 6 years ago
We had a very enjoyable short stay here, the lodge we stayed in was very well equipped and comfortable. We would love to return.
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Posted 6 years ago
Great to hear, Mark! We're pleased that you had a nice time and hope to see you again soon :)
Posted 6 years ago
Lovely lodge with everything we needed. Would definitely recommend to others as a place to stay to sit back and relax.
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Posted 6 years ago
Thanks! We're glad you enjoyed your stay here, and hope to see you again soon :)
Posted 6 years ago
Nice accommodation, quiet park with lovely surroundings. Hot tub was great. Swimming pool and playpark were good, pub meal was very nice although opening hours were limited due to the season. Shop on site sold the basics which was handy. Nice touches in the lodge like a dog bowl and bath robes for the hot tub.
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Posted 6 years ago
Thanks! We're glad you enjoyed your stay here, and hope to see you again soon :)
Posted 6 years ago
Excellent throughout. Reception staff and maintenance officers really friendly throughout the stay. Needed a couple of things over the weekend and reception / housekeeping were great. As a family we have stayed in number of other lodges at different sites. This lodge was clean and to a high standard. The welcome pack great. The hot tub appeared to be checked on a daily basis which was also good. Thanks for a relaxing weekend.
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Posted 6 years ago
Thanks, Chris! We're glad you enjoyed your stay here, and hope to see you again soon :)
Posted 6 years ago
Waveney River Centre is rated 4.3 based on 2,375 reviews