Waveney River Centre Reviews

Name: Waveney River Centre
Address: Staithe Road, Burgh St Peter, Norfolk
Rating: 4.30

4.3 Rating 2,375 Reviews

85 %

of reviewers recommend Waveney River Centre

Company Reviews

Questions

Metrics

4.3

Based on 2,375 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 82%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01502677343

Email:

lisa.holmes@waveneyrivercentre.co.uk

Location:

Staithe Road, Burgh St Peter
Norfolk
NR34 0DE

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Waveney River Centre 5 star review on 13th August 2022

Kathy Burton

Waveney River Centre 5 star review on 26th November 2021

Bradie Hubbard

Waveney River Centre 5 star review on 19th November 2021

Vicky Elsom

Waveney River Centre 5 star review on 13th November 2021

Emmi Macpherson

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent location and view everything you want for a great break nice people and staff all round and in the Waveney inn...would recommend”

Helpful Report

Posted 5 years ago

“We stayed in the Reedham lodge which was a really good size and layout. My only gripe was the cleanliness of the lodge when we arrived. It appears that this lodge was more dated than the other wood lodges and could use abit of a freshen up. We did report the cleanliness and this issue was addressed the next day. The shower in the en-suite was also broken which was fixed two days after we reported it. The facilities were excellent and our young children enjoyed the park and swimming pool. We didn’t eat at the on site restaurant but enjoyed a couple of drinks there and it was very pleasant. The location was ideal for trips to the coast or to explore the broads. Would recommend but suggest people pick one of the newer lodges which are the same price.”

Helpful Report

Posted 5 years ago

“Had a lovely few days here, would definitely recommend, we stayed in the Beccles Lodge, very nice two small issues the television was too high and the single bed mattress wasn't very comfortable, but this didn't detract in anyway to the enjoyment of our stay. All the staff were very friendly and helpful. Hopefully we will be back.”

Helpful Report

Posted 5 years ago

“We had a wonderful weekend at Waveney River Centre, it was our first time camping/glamping and the site exceeded my expectations. It was a perfect size in a pretty setting, the toilets and showers were very clean, the staff were helpful and polite. The only thing that would have made the escape pod better would have been a couple of hooks by the door for coats, bags etc and maybe a small corner shelf so we could have put things down as I felt that everything was on the floor! Apart from that small minor issue it was fabulous, and we will definitely be coming back again, hopefully trying a yurt next time! Thank you for a lovely stay, Kind Regards, Laura”

Helpful Report

Posted 5 years ago

“We have stayed with you before and loved it, this time though I was very ill so could not come. Let you know in enough time for you to re-allocate, asked for our money back as we are elderly pensioner's and need the money. You said NO. As the Manager must be very rich we are not impressed as need the money. Would you please re-consider if we sent a Medical Certificate. Can I ask why you sent me a message saying you hope we enjoyed our stay when we where not even there. Please DO ANSWER ME, as I have rated you very good from the previous occasion.”

Helpful Report

Posted 5 years ago

“We loved Waveney River Centre, it had everything you could possibly want for a break on the Norfolk broads. Toilet block was cleaned regularly, hot water showers, the washing up room was spotless, onsite shop and public house. you can even hire a boat for the day. The site caters for touring caravan's campervan's and tent's but you can also book a yurt, pod or a luxery log cabin with hot tub.”

Helpful Report

Posted 5 years ago

“We loved our visit to Waveney River Centre. Our lodge was perfect for us and our dog, especially the beautiful view from the veranda. The grounds are very clean and tidy and the staff are friendly. We also loved our day sailing on the Broads. I’m sure we’ll be recommending this place to others!”

Helpful Report

Posted 5 years ago

“It was okay. Not much in the way of provisions in the shop. No newspapers. Lodge was clean and tidy. Could have done with some side plates. Too many trees behind main bedroom making it very dark. Cutting out lots of light. Didn't think much of having to empty the dish washer. Was given a feeble reason as to why we had to do so. More for the convenience of your staff in my opinion. Poor choice of menu in the restaurant. Not very healthy. Wouldn't stay again.”

Helpful Report

Posted 5 years ago

“Came for a hen weekend, the house was beautiful! Just missing a few things from the kitchen and needs a bigger kettle! But other than that fantastic!”

Helpful Report

Posted 5 years ago

“Excellent facilities lovely friendly staff. The pub was great lovely food. So nice to have the swimming pool and fishing available. The only thing I would say it was noisy at night with other guests.”

Helpful Report

Posted 5 years ago

“Just had 8 nights camping, nice site 2nd visit, pool good needs to be open later, restaurant and bar good, menu does need changing. As usual weekend campers who show no respect to others spoil it with noise and out of control children, the management are pro active once a complaint is made, but they need to be pro-active rather than wait for a client to make the complaint, surely a patrol on Friday and saturday night is better. Good site, excellant staff and clean, shower rooms need revamping as tired. Will revisit at some time.”

Helpful Report

Posted 5 years ago

“Very hospitable and quiet location for our wee 2-person tent. We were bicycle touring and used the ferry to access the site. Excellent food as well. Thank you!”

Helpful Report

Posted 5 years ago

“The centre was very clean with good toilet and shower facilities. I felt the shop could have been stocked better and the opening times were a bit poor. The lady on reception was disinterested and bordering rude on all 4 occasions I went in. From picking up the keys to buying the ferry tickets and paying in the shop. I’m not sure I would go back again or would recommend to others and there is nothing I felt was worth going back to. It’s a good location if you like to hire boats. If you pay to go across the ferry you can then walk of cycle for miles and enjoy the views. But don’t expect a friendly welcome”

Helpful Report

Posted 5 years ago

“This was the first time I had embarked on camping in over 25 years. The sight is off the beaten track, in a beautiful location. Our large plot for camping was overlooking all the moored boats. You can also stay in lodges, yurts, escape pods and the hotel, or hire a boat for the day or week. The facilities were excellent with great showers, clean toilets, place to wash your dishes (indoors) a small shop for essentials and a great pub with lovely meals. I recommend the beer battered cod and chips, the portion sizes are on the large side too! The staff are friendly and helpful. I stayed from Tuesday to Saturday, it livens up at the weekend with families and a younger clientele. I will definitely come back again, next time it will include hiring one of the boats for the day. If you are looking for peace and quiet during the week to get away from it all this is the place to come. Haven't felt so chilled out in years, and actually enjoyed the camping experience!”

Helpful Report

Posted 5 years ago

“This is our 2nd visit to WRC. Unfortunately we didn’t feel the cleanliness of our lodge was to the same standard as our last visit. There were dog hairs on the floor, old rice grains and lots of dust in places. For a higher priced ‘luxury’ lodge we did expect better cleanliness. Aside from the lodge the setting is fantastic and staff are friendly. The pool is great and the boat hire onsite is fantastic. The check in/out times are an annoyance when you are only coming for a short stay particularly when the key isn’t even ready at check in. This needs to be improved. Overall a good break and we would come back in the hope that the unclean lodge was just a ‘blip’ this time around.”

Helpful Report

Posted 5 years ago

“Overall excellent. We stayed in the hotel ,spotlessly clean, amazing bed, I have back problems and the mattress was the best. Staff very friendly and helpful. Highly recommend, enjoy x”

Helpful Report

Posted 5 years ago

“Very good.”

Helpful Report

Posted 5 years ago

“The centres setting is lovely. Nice and quiet and picturesque. We stayed in the waterside load. Which could really do with some TLC. As a “premier” lodge it was lacking a lot. If you do however stay at this centre I would highly recommend visiting the white lion just down the road. Excellent food and service. And value for money.”

Helpful Report

Posted 5 years ago

“Stayed at the farmhouse with family and our dog . It’s very roomy , lovely garden for our dog to run around , the hot tub was fantastic and the upstairs bedrooms were tidy but the actual house needs a lot of tlc . Chipped paint , broken dirty floor tiles , cushion covers need a good wash . Taps dirty, dishwasher we didn’t use as it wasn’t washing properly . I understand it’s a farm house but it generally needs a real deep clean and many things replacing.The television also kept turning off on the last two days and was told it was the humidity!!! All the staff are lovely, friendly and helpful. Cleaners do a good job but taps , etc need replacing at the farmhouse. The inn was a great place for all our family to meet, have breakfast, drinks and evening meal, big pool table too. The bar staff were very friendly , the one lady really looked after us( sorry did her get name, but I do know she has two dogs ones a staff , the other cross staff) . Some of our family went out on a boat and had a great day. The lodges were lovely and cosy and clean. We had family staying one lodge . Would stay in a lodge but not return to the farmhouse as it is now .”

Helpful Report

Posted 5 years ago

“We stayed Wednesday through to Tuesday, on a camping pitch and hadn't been before. It has really good toilet and shower blocks, a lovely pool, onsite fishing and boat hire, aswell as a good restaurant and shop, for a very reasonable pitch price compared to other sites I investigated. All staff encountered were friendly and efficient, and it was good to sit and read with a riverside view. I would personally avoid busy weekends and school holidays, as the Friday and Saturday pitches were full and rather noisy. This did not however spoil our enjoyment”

Helpful Report

Posted 5 years ago

Waveney River Centre is rated 4.3 based on 2,375 reviews