Waveney River Centre Reviews

Name: Waveney River Centre
Address: Staithe Road, Burgh St Peter, Norfolk
Rating: 4.30

4.3 Rating 2,375 Reviews

85 %

of reviewers recommend Waveney River Centre

Company Reviews

Questions

Metrics

4.3

Based on 2,375 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 82%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01502677343

Email:

lisa.holmes@waveneyrivercentre.co.uk

Location:

Staithe Road, Burgh St Peter
Norfolk
NR34 0DE

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Waveney River Centre 5 star review on 13th August 2022

Kathy Burton

Waveney River Centre 5 star review on 26th November 2021

Bradie Hubbard

Waveney River Centre 5 star review on 19th November 2021

Vicky Elsom

Waveney River Centre 5 star review on 13th November 2021

Emmi Macpherson

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great setting, decent facilities.”

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Posted 6 years ago

“Really great facilities and helpful staff. Very clean and tidy. Best shower and toilets I have seen on a campsite.”

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Posted 6 years ago

“Clean and warm facilities, gorgeous views and lovely staff.”

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Posted 6 years ago

“Lovely location, good swimming pool, nice size campsite, great views of the marina. Like the individual shower/toilets. Friendly bar staff.”

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Posted 6 years ago

“We have been coming to Waveney for years and really rate the site. This year we stayed in the new Hales lodge. It was brand new so I couldn’t really fault the standards. There were a couple of issues the firm should consider reviewing, the glass hob exctractor is too low which resulted in me banging my head several times when leaning forward to make coffee / cooking. The other issue was that you need to swap the gas kettle for an electric one. It gets very warm with the kettle on. Other than that, perfect. The staff were friendly as ever and the facilities spot on. We booked for next year before we left.”

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Posted 6 years ago

“Beautiful surroundings, comfortable accommodation. Friendly staff”

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Posted 6 years ago

“Great for dogs fab walks, clean comfortable ( although the beds could have been better ), hot tub was really relaxing 👍”

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Posted 6 years ago

“We turned up and found no electricity in the whole place , we struggle to get water as there was no tap on our motor home pitch The barman refused to take our cash because the till was electric! We found another place and phoned for a refund And you haven’t Evan phoned us back ! So you have charged us for not staying ! This place is not fit for purpose ! Regards Paul Drew”

Helpful Report

Posted 6 years ago

Sorry that you arrived in the middle of a power cut Paul. The power went off without warning in the whole area. Despite numerous promises to get the power back on before tea time, UK Power Networks finally had to bring generators in the middle of the night. This really was not our fault. The reason there was no tap on your pitch was that you didn't book a pitch with a tap - we have fully serviced pitches (electric, water, grey waste, TV) and non-serviced (electric only - when we don't have a power cut, of course). You booked one of the latter. There's nothing on the booking to indicate that you departed early, which means that you left without telling us; if you telephoned as you said then I can only apologise for not calling you back, but I can't find your mobile number in our call log. You seem to have based your entire review of our Park on the fact that the village had a power cut!

Posted 6 years ago

“Absolutely beautiful setting. All of the staff were really friendly. Fantastic lodge with spa over looking the fields.”

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Posted 6 years ago

“Lovely pod.”

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Posted 6 years ago

“We have had such a fantastic stay in the spacious lodge.We relaxed in the hot tub,enjoyed the swimming pool had a lovely meal at the inn and had an amazing time on the broads in the boat that we hired.We found all the staff very helpful and the centre was very clean.we can't wait to return.”

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Posted 6 years ago

“Lovely setting by the river and lodge was very good”

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Posted 6 years ago

“Facilities, swimming pool, where located in river setting, pub, playground etc. Only way things could be better is a costume spinner in pool changing rooms. I know it may not be classed at environmentally friendly but its difficult to dry towels and costumes if weather is not hot enough to dry them naturally. A spinner would help immensely”

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Posted 6 years ago

“Great facilities.”

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Posted 6 years ago

“Made us feel very welcome on arrival & the room "Captains Cabin" had a good view. Lovely huge comfy bed & nice size shower.”

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Posted 6 years ago

“Gorgeous location with good amenities. Staff friendly and chatty. We stayed in a room but really it's got every type of accommodation for every different taste!”

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Posted 6 years ago

“Quite and clean”

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Posted 6 years ago

“They have the friendliest staff and the most helpful in all the holiday homes we have stayed in!”

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Posted 6 years ago

“Very clean & comfortable.”

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Posted 6 years ago

“WRC is lovely if you are after a bit of peace and quiet but with every amenity you could ask for especially the pool and pub! We stayed at Oulton penthouse which had triple aspect views onto a cutting, the marina and the main river with the landing stage so there were always boats going by and wildlife to look at. My only criticisms are that the apartment needed a bit of TLC in terms of decoration and cleanliness could be improved - a bit dusty here and there with a few spiders webs, grill not cleaned properly. A rusty broken metal bin in en suite is such a shame given the beautiful tiling! The doors onto the balcony were very heavy and tricky to open and shut - clearly we weren't the only ones who had trouble as there was a notice on how to do it but we still couldn't manage it so left them open all week - OK in this weather but earlier or later in the year this could be a problem. All in all a very pleasant week's stay and we would definitely return.”

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Posted 6 years ago

Waveney River Centre is rated 4.3 based on 2,375 reviews