Waveney River Centre Reviews

Name: Waveney River Centre
Address: Staithe Road, Burgh St Peter, Norfolk
Rating: 4.30

4.3 Rating 2,375 Reviews

85 %

of reviewers recommend Waveney River Centre

Company Reviews

Questions

Metrics

4.3

Based on 2,375 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 82%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01502677343

Email:

lisa.holmes@waveneyrivercentre.co.uk

Location:

Staithe Road, Burgh St Peter
Norfolk
NR34 0DE

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Waveney River Centre 5 star review on 13th August 2022

Kathy Burton

Waveney River Centre 5 star review on 26th November 2021

Bradie Hubbard

Waveney River Centre 5 star review on 19th November 2021

Vicky Elsom

Waveney River Centre 5 star review on 13th November 2021

Emmi Macpherson

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely setting, peaceful clean site with good amenities. Lovely friendly staff. Only down side, the roads leading to the site are hideously narrow.”

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Posted 5 years ago

“Fantastic accommodation, lodge was brand new and very comfortable, but very overlooked on all sides so no privacy. Staff extremely friendly, efficient and helpful. Boat and canoe bookings easy and straightforward. Swimming pool disappointing due to the need to book one-hour swimming slots - this means it is rarely possible to swim when you want and having to replan days around available slots. This did not work for our family. Very peaceful and relaxing setting though.”

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Posted 5 years ago

“Brilliant room and a very comfortable bed. Lovely place to stay, peaceful and lovely views. Will definitely stay here again. Very friendly staff.”

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Posted 5 years ago

“A hidden gem.lovely peaceful place to enjoy a nice break”

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Posted 5 years ago

“We love coming to Waveney River centre and have been four times now. We like the facilities and its idyllic position. Staff are very friendly and accommodating. However our accommodation, Aldeby lodge, does need a lot of updating. The laminate was very worn and at places had massive gaps, the sofas were very tired and damaged, the French window door was broken and some of the window handles were also broken. Aldeby is an excellent position and deserves a make-over. We will definitely come again though.”

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Posted 5 years ago

“Had a brilliant time ! The lodge was spotless, lovely decor and spacious. Loved the walk in wardrobe and hot tub. Great location, very peaceful and relaxing. Could not fault anything. We will return. Many thanks .”

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Posted 5 years ago

“After 5 nights in a lodge booked bysomeone else my wife and I stayed one night bed and breakfast. A very comfortable and well equipped room. The shower was one of the best hotel showers I have known. Breakfast was ok but we paid an OK price. Disappointing that there was no fruit etc. Centre itself is very pleasant and if in the locality would probably stay there again. Lovely place to walk around in the evening. All the staff we met were helpful and courteous.”

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Posted 5 years ago

“Lovely quiet location! Our lodge (waterside) had beautiful views over the marshes. The whole place is really clean, tidy and well maintained. The pub, kiosk and shop are great. Loved the pool which was clean and warm. All staff were really helpful. Can’t find any faults with this place, we can’t wait to come back.”

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Posted 5 years ago

“Brilliant, loved hiring the boat out for the day! Good showers, best I’ve used at a camp site! Overall great experience!”

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Posted 5 years ago

“Staff are amazing!!!! Boat was amazing whole experience was brill”

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Posted 5 years ago

“Didn’t realise how small the park actually was.had to go out every day due to nothing to do. No room to do it in. Parking next to tents, the road to get in/out is very narrow, always was worried driving into a tree or over someone’s tent. Kids jumping out in front of cars ,Especially when other ppl don’t park in the correct place, or people playing games in the road bit. Due to Toilet lock broke, ppl walking in on me 3 times during shower, reported it, they fixed it but by the afternoon the same lock was broken again. Your visitors don’t seem to care the toilets say engaged!they will shake that door till it opens. (But I guess what ppl do isn’t your fault,) Not enough air going into toilets/shower very stuffy & smelly as times. Not pleasant. Had a family of 4 meal in the restaurant, ordered our food , waited quite a while for it, but it was a little busy so we gave extra time for that, I ordered hunters chicken. What I got wasn’t chicken, but a burger patty with bacon cheese & bbq sauce. How does that happen.? My sons order was wrong to he ordered burgers with bacon, cheese but didn’t get the bacon or cheese . Your staff was apologetic & gave us free drink, but we had a long wait again for our meals . whilst the two ate slowly get cold so we could try & finish our meal together. When we got the meals they were very nice meals. 10:00 quite time does not work, we had ppl & kids shouting, screaming, loudly way after 12. Again not your fault, but if a member of staff walked around told them to be quite would have been great. Apart from that the river , boats is very nice views when no tents are there.”

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Posted 5 years ago

“Gorgeous Lodge, very clean and well equipped. Hot tub was fab too. Staff all friendly and helpful. Only had couple of drinks in Waveney Inn but it was nice and food looked good. Hired a boat for half a day which was great too. Lovely quiet site, had a lovely holiday would definitely return.”

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Posted 5 years ago

“Lovely and relaxing”

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Posted 5 years ago

“Lovely lodge very spacious. Great location. Waveney Inn food superb. We will be returning. Thank you.”

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Posted 5 years ago

“Lovely lodge as always, kids safe. Shame shop stocks less”

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Posted 5 years ago

“Absolutely brilliant day and night . Staff were really friendly and informative. Will definitely do this again . Thank you”

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Posted 5 years ago

“Had a great time at Waveney. The staff were all super helpful, the site was clean and tidy, everything in good working order. Thank you!”

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Posted 5 years ago

“Stayed in the glamping pods for 3 nights at the beginning of August. The mats in the pod were comfy but we ended up sleeping on the single benches as were concerned about the weight limit for the top bunk. All the staff on the site were really friendly, and the meals in the Waveney Inn were lovely, and it was great having a swimming pool on site. The only negatives were that there isn’t enough toilets/showers to meet demand. 12 for the entire site including campers, boats, caravans etc. Often queues. The area in front of the pods needs to be separated from the park by small bushes/ flowerbeds so that the children don’t play football in the directly outside of the pod area were you are trying to have a BBQ or relax. Signs don’t stop this and children not staying in the pods were playing football, and flying down the hill on there bikes which was very dangerous with small children playing on the park.”

Helpful Report

Posted 5 years ago

“The room was nice, view not as nice as expected. Was very upset whilst sitting outside at the bar in the afternoon. Large group of people, very very drunk. Language was disgusting and extremely loud, one man even dropped his shorts to expose himself to his friends. At no time were they asked to moderate their behaviour despite being full of customers, many with young children. Felt uncomfortable and intimidated. I like to see people having fun but this wasn’t fun for anyone, I was really surprised they were allowed to stay there. Would not return because of this.”

Helpful Report

Posted 5 years ago

“The pub/ restaurant is has too much lighting so therefore gives it a cafetière feel. It felt grubby in restaurant we do feel the standards have slipped since the initial improvements under the current ownership. The room was clean but the toilet brush needed to be replaced.. We will say that the staff were all very polite & helpful.”

Helpful Report

Posted 5 years ago

Waveney River Centre is rated 4.3 based on 2,375 reviews