Waveney River Centre Reviews

Name: Waveney River Centre
Address: Staithe Road, Burgh St Peter, Norfolk
Rating: 4.30

4.3 Rating 2,375 Reviews

85 %

of reviewers recommend Waveney River Centre

Company Reviews

Questions

Metrics

4.3

Based on 2,375 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 82%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01502677343

Email:

lisa.holmes@waveneyrivercentre.co.uk

Location:

Staithe Road, Burgh St Peter
Norfolk
NR34 0DE

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Waveney River Centre 5 star review on 13th August 2022

Kathy Burton

Waveney River Centre 5 star review on 26th November 2021

Bradie Hubbard

Waveney River Centre 5 star review on 19th November 2021

Vicky Elsom

Waveney River Centre 5 star review on 13th November 2021

Emmi Macpherson

148

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A real gem of the boards. We stayed 7 nights in the Marsh View lodge. Incredible break away and would certainly recommend. Hand sanitisers across the site. Friendly staff, hot tub maintained daily features in lodge perfect, views breathtaking ! The list goes on! We ate a few times in the restaurant which was wonderful, outside dining chilly on some days ( mid April),but can’t be helped. Staff extremely helpful and polite. Food great. We have a 4 year old who loved the on-site park. Really liked the on-site recycling facilities as this is something we do a lot of at home. The only aspect I would suggest needs a bit more attention, was the cleaning. Asking customers to check out by 9.30am and check in from 5pm is understandable however I found a pair of socks left from the previous visitors and the cheese grater with cheese along the front. So perhaps the 7.5 hours between customers isn’t used as thoroughly as I thought. It’s not the end of the world and didn’t get us down! Would return! Thank you for a fab stay!”

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Posted 3 years ago

“We had a fantastic stay here on the first week of opening after lock down. The lodge was beautiful and very clean. The site was very tidy, plenty of hand sanitiser available and the staff were extremely helpful, welcoming and approachable. The site location was great with plenty of walks nearby and only a short drive to the coast and nearby attractions. I would highly recommend Waveney River Centre and will hopefully be visiting again in the future.”

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Posted 3 years ago

“My sisters, their families and I had a really lovely 4 day break, the lodge was great and equipped with everything we needed. We all loved the hot tub! The staff at Waveney River Centre were brilliant nothing was too much trouble. Special shout outs for Sue, Andrew and Liam. Hiring a day boat from the centre was a great way to spend a day Thank you all We will be back for sure 😊🛥😊”

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Posted 3 years ago

“Lovely break after lockdowns - very Covid 19 safe. Helpful and friendly staff.”

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Posted 3 years ago

“Fabulous location. Beautiful scenery, lots of wildlife and relaxation.”

Waveney River Centre 5 star review on 18th April 2021

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Posted 3 years ago

“Absolutely beautiful lodges we had the best time!”

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Posted 3 years ago

“Our visit to the centre was superb. The chalet was lovely, warm and clean. The area was very peaceful. Our takeaway meal was lovely. Certainly will come again.”

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Posted 3 years ago

“Lovely peaceful site. Staff helpful and friendly. Lodge was very clean and warm with everything you need. Enjoyed ‘getting away from it all’ for a short break. Had a few short breaks here and would definitely return.”

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Posted 3 years ago

“Absolutely loved our time here. From the warm welcome to the cheery goodbye the break was fabulous. Lovely lodge with great hot tub. Excellent app for food delivery. Pool to ourselves, perfect R&R. Thankyou WRC ❤️”

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Posted 3 years ago

“A perfect weekend away The lodge was immaculate, warm and comfortable with everything we needed. The highlight for us was the superior hot tub. Staff were very friendly and helpful. We definitely will be back, thank you Waverney.”

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Posted 3 years ago

“boat was very clean and a detailed training session on how to control the boat. Staff very helpful”

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Posted 3 years ago

“Had a lovely weekend in one of your lodges, only problem there was no electric kettle, only a kettle to go on the gas, which took ages to boil.”

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Posted 3 years ago

“Lovely stay at Waveney in a beautiful spot.”

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Posted 3 years ago

“Lovely relaxing break. Restaurant was lovely”

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Posted 3 years ago

“The centre itself is great, we stayed in an escape pod which was fab, just enough room and situated right next to the park, my son was happy! The restaurant was good and the staff nice enough. Swimming pool is great, running 30min sessions resulting in getting the pool to yourself most of the time. The river is very picturesque and we saw lots of wildlife. The only down side of our trip was the very long single track roads leading to the centre. The roads are full of deep potholes which aren’t avoidable unfortunately.”

Waveney River Centre 5 star review on 1st November 2020

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Posted 4 years ago

“We stayed at the hotel in the engine room, the room was spacious, very clean and exceedingly comfortable beds. The swimming pool was lovely, we booked a slot and had the pool to ourselves. We dined in th e Waveney Inn restaurant, the food was hot, fresh and delicious. I would highly recommend a visit here. It's very beautiful and peaceful. The outdoor play area was also a lovely bonus. We will definitely be visiting again in the future.”

Waveney River Centre 5 star review on 31st October 2020

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Posted 4 years ago

“Site was excellent and staff very helpful. Pool was excellent. Only fault was a lady at the Waveney inn when I rang to enquire if they had a rough time for food delivery as I had put 5:30pm on order form and it was 6:15pm. First Lady who answered phone very polite and said she would enquire second lady who came back to phone was rude and patronizing saying I had only put order in at 5:30pm so can not expect my food to be delivered at 5:30pm. I tried to explain that I put the order in at 5:45pm and I had received an email to confirm order was sent at 4:48pm. Rudely said well we do have a waiting list so it will be another 30-45 mins. Food arrived by at 6:45pm by a polite young man. Will definitely return to site but may not use the Inn which is a shame as the food was ok.”

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Posted 4 years ago

“We’ve had a fantastic holiday, our lodge was lovely and the site itself is really well managed. The site is just the right size as we didn’t want somewhere too big.”

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Posted 4 years ago

“We stayed for a week in late October at the Waterside Lodge, Waveney River Centre. The Lodge was really well kitted out and very comfortable with plenty of hot water and lovely toasty heating. The Hot tub was a real luxury after a days walking (not locally, as the ferry had stopped for the season) where we watched the ducks and swans on the little river, and looked out for other wildlife, like Heron, deer and birds of prey on the marsh land beyond. The Lodge was exactly as described and pictured on the website. There are other amenities around, but we didn't use them. You can hire boats and kayaks and there is an indoor pool which seemed popular with families with young children. A well maintained site and friendly staff.”

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Posted 4 years ago

“Beautiful and tranquil site with very nice and clean facilities. All staff were freindly and very helpful.”

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Posted 4 years ago

Waveney River Centre is rated 4.3 based on 2,375 reviews