Waveney River Centre Reviews

Name: Waveney River Centre
Address: Staithe Road, Burgh St Peter, Norfolk
Rating: 4.30

4.3 Rating 2,375 Reviews

85 %

of reviewers recommend Waveney River Centre

Company Reviews

Questions

Metrics

4.3

Based on 2,375 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 82%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01502677343

Email:

lisa.holmes@waveneyrivercentre.co.uk

Location:

Staithe Road, Burgh St Peter
Norfolk
NR34 0DE

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Waveney River Centre 5 star review on 13th August 2022

Kathy Burton

Waveney River Centre 5 star review on 26th November 2021

Bradie Hubbard

Waveney River Centre 5 star review on 19th November 2021

Vicky Elsom

Waveney River Centre 5 star review on 13th November 2021

Emmi Macpherson

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic time, lodge very comfortable and clean, hot tub excellent. Suggestions for improvement - more facilities in the lodge for drying towels and swimming gear. Will certainly recommend it”

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Posted 6 years ago

“Very clean accomodation. Very helpful staff.”

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Posted 6 years ago

“Great facilities, clean, tidy and friendly staff, will definitely come back”

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Posted 6 years ago

“Peaceful location and wonderful setting. Waveney Inn food good, wide selection of food and well stocked bar. Boat hire on site was good although pretty expensive. Location of large rubbish bins around the site needs reviewing as far too close to the property we were in which meant in the hot weather the smell was awful in the garden we were in everytime somebody visiting or staying on the site opened the bins. Our 5 bed property was massive and a great open plan space for a large group. Shop at the centre needs to be better stocked as supermarkets are a distance away. Our garden was uncared for and let the property down. Seating in garden poor and very dirty, we had to try and clean it down on arrival. Hot tub needed chemicals each day but this was not done only done on arrival. Overall lovely place to stay and I am sure i will return.”

Helpful Report

Posted 6 years ago

“I booked last minute wanting a luxury get away. Whilst the surrounding areas are beautiful and there is peace and tranquility, the lodge which was marketed as luxurious was run down and there was a lot of damage which meant it looked tired and run down. The hot tub was lovely and relaxing. The swimming pool was basic and the cafe/games area was very run down and old. We enjoyed two meals in The Waveney Inn. Good food and reasonably priced. The shop was reasonably priced too. For the price I wouldn't return as I believe there are better 5 star sites available. Overall a good break but my expectations of the site were not met.”

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Posted 6 years ago

“I took my two granddaughters of seven and nine on a camping trip here. Not knowing how it would work out i had some trepidation. But no worries every thing we needed was on site and well kept. It was the girls first camping trip and they thoroughly enjoyed it, and are wanting to go again!”

Waveney River Centre 5 star review on 21st July 2018

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Posted 6 years ago

“Loved the hotel, friendly staff, rooms were perfect clean and comfortable with great extra touches. Wonderful location on the River and enjoyed hiring the canoes. Loved the eco- friendly touches in and out of the hotel. Good pool and Inn for food.”

Helpful Report

Posted 6 years ago

“A great campsite with all facilities within easy reach. A generous tent pitch right next to the marina. A well maintained level site, unfortunately the ground was baked so hard with the weather that getting the tent pegs in was a nightmare, standard peg hooks just bent over and only the really heavy duty ones would go in. Disappointed that the on site shop didn’t have spare pegs to sell as had ran out. The toilets and showers were good and cleaned regularly. Swimming pool was great for the kids, a £25 charge for a lost pass was a bit steep though. The pub sold a good selection of drinks , 9 of us had meals and it was generally very good. The fish and chips and burger meals were excellent. The pie and mash should of come with extra gravy though as too dry without it. The steaks and rib meals though were a little too expensive in my opinion. The reception staff were very polite and friendly. Overall a very professional site and would recommend and use again.”

Helpful Report

Posted 6 years ago

“This place is wonderful, with very friendly people, surrounded by nature, set in beautiful countryside, perfect for our early morning runs, we had an excellent stay, the lodges are immaculate and with everything you could need (an electric kettle would be better than a hob kettle though) A well stocked shop on site and lovely food served in the Waveney inn, the hiring of a boat and sailing along the broads is a definite recommendation, I would come here again in a heartbeat, love love loved it! Thank you for a lovely break away”

Helpful Report

Posted 6 years ago

“Lovely facilities, friendly staff, enjoyed a few nice meals in the Inn. Stayed in the Carlton Penthouse which has everything you need and is very spacious. Just one small point on the cleaning , the penthouse has a very long balcony , this could do with a deep clean, it’s very dusty and covered in birds mess, if I had my grandkids with me I would have had to clean it myself. If that is sorted for our next visit I would give it top marks . Thanks”

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Posted 6 years ago

“stunning place ,brought my touring caravan here ,only down side was the pricing of the weekend pitches ,they nearly double ,what is the point ,you just loose trade”

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Posted 6 years ago

“Lovely place to stay. Will certainly be returning”

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Posted 6 years ago

“We enjoyed our stay at the Waveney River Centre however we would have appreciated better communication about arrivals and access to facilities. Upon arrival the reception was closed and we received information from the pub but we weren't pointed out checkout time or code for the toilets which was confusing.”

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Posted 6 years ago

“Absolutely nothing wrong with this site, and it has the best toilets/washing/shower facilities we've ever seen. Thank you”

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Posted 6 years ago

“Peaceful riverside location - ideal for a short break.”

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Posted 6 years ago

“A peaceful retreat”

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Posted 6 years ago

“I think this is the perfect place to stay and out lodge Wheatacre was brilliant . The staff were excellent and the Waveney inn most accommodating. I was sorry to leave and cant wait to visit again.”

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Posted 6 years ago

“This was our first visit to Waveney and I have to say, my wife, son and I all found the lodge a great size, the site facilities good and the staff all very helpful and friendly. The food at the on-site Inn was well worth the price charged too. My son in particular enjoyed the two half days we spend boating. Had it not been for a dirty ashtray on the decking and a general feel that the lodge hadn't had a full clean before we arrived I would have happily given Waveney 5 stars rather than 4.”

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Posted 6 years ago

“Great facilities, lovely site. Great customer service and a good efficient maintenance team. Keep up the good work see you all soon. One little thing theres dust in the top of the radiators. 🖒😄”

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Posted 6 years ago

“Our second visit and remains one of our favourite camp site. Clean facilities, and quiet at night and in the morning. Our one criticism would be the shop. There are very little provisions available in terms of groceries, meat or breads etc. The restaurant highlights its affiliation with local butchers and bakers etc. however none of these goods are available to buy in the shop, forcing us to have to travel to the local super market. We’d much rather buy local produce available on site.”

Helpful Report

Posted 6 years ago

Waveney River Centre is rated 4.3 based on 2,375 reviews