Waveney River Centre Reviews

Name: Waveney River Centre
Address: Staithe Road, Burgh St Peter, Norfolk
Rating: 4.30

4.3 Rating 2,375 Reviews

85 %

of reviewers recommend Waveney River Centre

Company Reviews

Questions

Metrics

4.3

Based on 2,375 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 82%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01502677343

Email:

lisa.holmes@waveneyrivercentre.co.uk

Location:

Staithe Road, Burgh St Peter
Norfolk
NR34 0DE

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Waveney River Centre 5 star review on 13th August 2022

Kathy Burton

Waveney River Centre 5 star review on 26th November 2021

Bradie Hubbard

Waveney River Centre 5 star review on 19th November 2021

Vicky Elsom

Waveney River Centre 5 star review on 13th November 2021

Emmi Macpherson

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Accomodation is excellent as is the restaurant, the only thing that let you down is a lack of staff in the restaurant that made service a bit slow. Staff very friendly and helpful.”

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Posted 5 years ago

“Great site with lovely facilities”

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Posted 5 years ago

“Touring caravan area needs a refresh”

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Posted 5 years ago

“Great facilities. Amazing Sunday breakfast. Loved the local produce. Staff friendly and helpful.”

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Posted 5 years ago

“Nice lodge - very comfotable - but as we wrote last year the TV set is too high and the settees too low. Other people have also made the same comment in the visitors book.”

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Posted 5 years ago

“Overall good,however there are things that could be improved. 1. There needs to be more cutlery. 2.The doors leading to the verandah are too complicated,i gather several people have had to call in for help to close them. 3.The mattresses on all the beds could do with replacing. 4.We should have been informed of the repair work taking place close to the accommodation.”

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Posted 5 years ago

“Lovely location plenty of wild life to see and comfortable lodge and well equipped, the food at Waveney inn was good, we really enjoyed our week away and would definitely consider coming again in the future.”

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Posted 5 years ago

“We have visited your property twice now and have found it to be well equipped and clean on arrival. A nice quiet spot within reach of plenty of places to visit. Very much enjoyed our stay .”

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Posted 5 years ago

“Wonderful place to chill out. Lots of bird life as well as Roe deer and squirrels. Totally the place to get back to nature without having to go looking for it.”

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Posted 5 years ago

“Lovely setting. Super lodge and very helpful staff. My only comment would be for the bar/restaurant to have non diary milk for coffees.”

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Posted 5 years ago

“Excellent accommodation, spacious and well kitted-out. Beautiful location on the border of Norfolk and Suffolk. Quiet, unlike the large sites full of caravans elsewhere, etc. We'll be bringing our grandchildren next time!”

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Posted 5 years ago

“Really enjoyed our weekend at Waveney River Centre, it was very clean and we had everything we needed but felt it needed a bit of TLC the carpet in the hallway was badly stained and we think needs replacing and some of the furniture in the lounge. The shop needs a few more things in it eg tomatoes, cucumber, ham, tinnned meat, cakes and bigger selection of biscuits. The staff were very friendly and the food was very good in the restaurant, we will be back.”

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Posted 5 years ago

“Absolutley great 5 ladies stay was very relaxing, having the boat for the day made it special being able to use the hot tub at any time was also lovely. Clean and tidy even if a little dated accommodation. Only thing to say would have been better if the check out was a bit later. Don't want to end your break rushing around.”

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Posted 5 years ago

“Very comfortable room. Somewhat limited choice for breakfast”

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Posted 5 years ago

“The site has it all. Just visited in May. The public areas are quite run down in places. They need an on-site engineer with an eye for detail. I noticed toilet door locks missing. Toilet door locks fitted upside down. Multi extractor fans broken. A extractor vent fitted upside down. Wooden railings broken. Loose toilet seats everywhere. Hot tub broken for a year. Driveway in poor state pre holiday season. Broken lockers in pool. No lock on toilet door. No hairdryer handle in family changing room. But this wouldn’t stop me returning. But please spend a week correcting all the little things. They are just irritating little issues. But they are everywhere. I expect better for a £40 tent pitch. Feel free to ring me if you’d like to discuss any points further.”

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Posted 5 years ago

“Sofas need replacing,couldn’t get off them without help. Windows needed cleaning inside properly very smeared .needs general tidy up in garden fronts of our lodge out of control bushes. Pub food amazing,staff all polite and helpful. Disappointing couldn’t buy a newspaper on site.”

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Posted 5 years ago

“Fantastic site, lovely staff, shop, pool, play area. Will defo be back!”

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Posted 5 years ago

“Excellent shower block one of the best I've used, been able to control the temperature is a big plus and loads of room so your not standing in the wet while you try to dry and dress yourself. The waveley Inn was also good especially been dog freindly and the food was lovely. The dog friendly day boats were also nice to hire. Thank you Waveley for a great stay.”

Helpful Report

Posted 5 years ago

“Far from 4star as described on web. Nothing like what we expected. Unfriendly receptionist. The lodge itself was spacious but in the need of some care.seats on couches were ripped as well as cushion covers.kitchen very poorly equipped with a frying pan screaming health and safety and unfit for cooking use. Ended up buying myself one so we could cook breakfast. Only two tiny saucepans bei g the alternative. Crockery was unmatched and incomplete. Not enough for 6 people. There was old bloody mess in the cupboard under the sink which we cleaned up. The staff and other trucks drive passed the unit continuously creating a peaceful week break impossible. The ferry ride to the only decent walk was ridiculous as the chap battyled to steer the ferry and kept bashing the other boat and jetty. Very isolated. Hot tub was lovely but in the shade and surrounded by unkept bush. The balcony was tiny and had no sun. Unlike the website suggested. A picnic table at the bbq area would have been great but again no thought has neen given to the comfort of the guests. The pub served basic pub grub and is average. The outside patio tables and high chairs should be discarded. More normal tables are needed. Bar staff were friendly. Really run down and should not have more than one star. Will not be returning. Are all Hoseason places like this? Shocking. As a dog friendly unit it seems that even though we paid £50 for our little dog the unit is unkept as it is used for guests with dogs. As though we are being punished for having a pet and do not deserve quality accomdation.”

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Posted 5 years ago

“Lovely staff and wonderful surroundings”

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Posted 5 years ago

Waveney River Centre is rated 4.3 based on 2,375 reviews