Waveney River Centre Reviews

Name: Waveney River Centre
Address: Staithe Road, Burgh St Peter, Norfolk
Rating: 4.30

4.3 Rating 2,375 Reviews

85 %

of reviewers recommend Waveney River Centre

Company Reviews

Questions

Metrics

4.3

Based on 2,375 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 82%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01502677343

Email:

lisa.holmes@waveneyrivercentre.co.uk

Location:

Staithe Road, Burgh St Peter
Norfolk
NR34 0DE

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Waveney River Centre 5 star review on 13th August 2022

Kathy Burton

Waveney River Centre 5 star review on 26th November 2021

Bradie Hubbard

Waveney River Centre 5 star review on 19th November 2021

Vicky Elsom

Waveney River Centre 5 star review on 13th November 2021

Emmi Macpherson

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was a very peaceful relaxing visit. Staff we came across were friendly. In current situation everything was very well organised. I felt our accommodation was not worth the cost, (Somerleyton) there was nothing in the lodge which made it extra special to warrant extra cost.”

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Posted 4 years ago

“Second visit to Waveney River Centre and we really enjoyed it. The Waveney Inn food is excellent, perhaps just some updating with the interior. Understand it is hard at the moment with Covid and thank you for keeping us safe. Some parts of the sites landscape looked like they could do with a tidy up around the lodge. The lodge it self was very clean, but some minor maintenance required”

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Posted 4 years ago

“We love this place and would have given 5 stars had it not been for the pool attendant with the bad attitude. We have 2 very young children and as any parent knows, getting children dressed after swimming is a nightmare. We totally understand the need for the changing rooms to be closed at the moment and so equipped ourselves with dressing gowns etc, but having the attendant opening the door to the pool (whilst the external doors are also open) and making the kids cold does not help, and then to get attitude makes an already stressful situation worse. A real shame as the kids love swimming but only allowing half an hour slots and then pressuring guests to leave is not a nice thing to experience. One more thing, the drink water tap is not fit for purpose.”

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Posted 4 years ago

“Lovely place with perfect views and good facilities, shame couldn’t use the swimming pool changing rooms/shower but could use shower block across from the pool just meant a mad dash in wet costumes & towels to get changed again. Had a lovely weekend.”

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Posted 4 years ago

“All aspects of the centre have been excellent”

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Posted 4 years ago

“Lovely site with a host of facilities which were always cleaned and Covid safe.”

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Posted 4 years ago

“short stay of 4 nights in lodge with hot tub. lovely site clean lodge & any problems sorted out very quickly. Hot tub was a fun addition. would recommend the site to anyone. obviously limited to coronovirus regulations but dealt with very well.”

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Posted 4 years ago

“Lovely lodge, beautiful area, staff all very friendly”

Helpful Report

Posted 4 years ago

“Awful we stayed in the PENTHOUSE which you expect to be quality special and luxury what we got was dirty flush the toilet it floods the bathroom, kitchen was filthy fridge shelfs didnt fit in the fridge, kettle was covered in fat and oil and food splattered all over it bugs on the blinds patio doors look like they are falling off which could give someone with a bad heart a heart attack, patio/balcony flooded and dangerous, bedroom light over dressing table missing switch, no light on half the balcony. We stayed 1 night and refused to stay any longer, no WiFi as advertised. Just an awful experience on our 30th Wedding anniversary i did not expect to have to move to a different holiday resort will definitely not go back and will put my experience on my social media and the NHS forum”

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Posted 4 years ago

“The centre is great. Accommodation outstanding & staff friendly, go above & beyond to make you feel welcome & comfortable. We highly recommend visiting. Have booked to come again, thank you so much”

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Posted 4 years ago

“Lovely thank you very much be back again”

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Posted 4 years ago

“The accommodation and facilities are both excellent and the staff are friendly and very helpful which all made for a very relaxing break.”

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Posted 4 years ago

“The waterside lodge was perfect. Spacious, extremely clean with stunning views.”

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Posted 4 years ago

“Perfect place for midweek getaway.”

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Posted 4 years ago

“Our first time boating and it was amazing. The boat was clean, had everything we needed and Brian, what a hero”

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Posted 4 years ago

“Your lodges and boat hire are great and we had a lovely weekend, although just a couple of points to make, the on suite shower In Herringfleet Lodge was too hot and could not turn it down and there was a tiny spider infestation near the window which has hopefully now having been cleaned has been removed. Thank you for a great weekend.”

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Posted 4 years ago

“Lovely and clean, lovely hot tub and nice spacious lodge”

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Posted 4 years ago

“Very clean, spacious lodge. It had all the equipment we needed and more. The hot tub was great and overall a really great place to stay. Will definitely be returning.”

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Posted 4 years ago

“Excellent in every way a great break”

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Posted 4 years ago

“It's a lovely place. The accommodation is a bit tired and could do with an update. The fire didn't glow. The cutlery and crockery was very sparse and the saucepans were old looking. The single beds appeared to be small singles. But overall, we did enjoy our stay. The staff were all lovely. We would come back.”

Helpful Report

Posted 4 years ago

Waveney River Centre is rated 4.3 based on 2,375 reviews