Waveney River Centre Reviews

Name: Waveney River Centre
Address: Staithe Road, Burgh St Peter, Norfolk
Rating: 4.30

4.3 Rating 2,375 Reviews

85 %

of reviewers recommend Waveney River Centre

Company Reviews

Questions

Metrics

4.3

Based on 2,375 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 82%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01502677343

Email:

lisa.holmes@waveneyrivercentre.co.uk

Location:

Staithe Road, Burgh St Peter
Norfolk
NR34 0DE

Write Your review

Tell us how Waveney River Centre made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Waveney River Centre 5 star review on 13th August 2022

Kathy Burton

Waveney River Centre 5 star review on 26th November 2021

Bradie Hubbard

Waveney River Centre 5 star review on 19th November 2021

Vicky Elsom

Waveney River Centre 5 star review on 13th November 2021

Emmi Macpherson

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“If you want a top rate place to stay then go no further than here. Lodges are spotlessly clean and little welcome gift was a nice touch. Staff are all friendly and happy to help to make sure your stay is pleasent. Would highly recommend and will be back again”

Helpful Report

Posted 5 years ago

“enjoyed our stay in very clean, modern Lodge, Food in Waveney Inn was good. Unable to explore locally as weather poor..”

Helpful Report

Posted 5 years ago

“A very welcome short break. Lodge was extremely clean and comfortable a home from home. Staff were attentive and very friendly. I could not fault the holiday three generations and the dog all had a fantastic time.”

Helpful Report

Posted 5 years ago

“Overall we enjoyed our stay, it was very relaxed and romantic! The hot tub was a real treat! The staff were lovely and the scenery was beautiful! However we were disappointed to turn up to a full dishwasher of dirty plates mugs etc. So we had to run that ourself where as we felt it should have been done ready for our arrival. Also the signal and wifi wasn’t great. The Waveney inn was slightly disappointing food wise and we wouldn’t eat there again. Will definitely be back, just will not be dining there.”

Helpful Report

Posted 5 years ago

“The centre is lovely,restaurant has good food although menu could have more fresh veg and a choice of potatoes? Staff very good. Just to remind centre staff to drive slowly when coming into work,young bar staff driving too fast when driving down the hill.”

Helpful Report

Posted 5 years ago

“Stayed at the river way lodge, lodge was lovely and clean apart from a few long hairs I found on the floor and only saw them because of my little girl crawling. In the main bathroom the plug doesn’t work so bathing her had to be quick. Had a problem with the hot water, we rang as it was out of Hours and the man came round very promptly to fix the problem Evan though he was eating his dinner. Lovely staff and accommodation with a great location. would definitely stay here again.”

Helpful Report

Posted 5 years ago

“Comfortable lodges, lovely pub, beautiful river with wonderful walks in Carlton Marshes Nature Reserve leading to Oulton Broad. A great dog friendly place to stay.”

Helpful Report

Posted 5 years ago

“It felt like you weren't quite ready for the season. Lots of things were out of order: vending machine, pool table, penny falls etc. I stayed in a pod but used my friends lodge on the Saturday morning and had no hot water so had to get a cold shower. I was getting ready for a wedding and couldn't give my 4 year old daughter a bath because of this! It seemed like the staff didn't really have a clue what was going on. I went to the inn for a cooked breakfast advertised as £5.95 in a leaflet and when I got there it was £6.50. Just annoying to be given wrong information. It was frustrating not to be able to use the pill on the Saturday morning due to swimming lessons and to have no proper shape end for toddlers when groin the website it all seemed very child friendly. After our swim we just got showered before the hot water ran out. On the plus the shower and toilets were cleaned regularly.”

Helpful Report

Posted 5 years ago

“Consistently good quality accomadation”

Helpful Report

Posted 5 years ago

“Lovely rooms and staff a wee bit out of the way for business purposes”

Helpful Report

Posted 5 years ago

“We had a lovely time but it would have been made better if you had acted on the requests made in the visitors book ie. brush and dustpan, additional baking trays and a dishwasher which actually worked properly. Pressure in the downstairs shower/toilet could easily be improved by fitting a “salamander ” pump and fly strips to counteract the flys from the stables would have made the score “very good”.”

Helpful Report

Posted 5 years ago

“Beautiful setting with an excellent lodge and very friendly , helpful staff. Good day out on a higher boat and then a nice relax in the hot tub we will return!”

Helpful Report

Posted 5 years ago

“Very pretty views. Lodge was beautiful. Facilities could do with some TLC - swimming pool wasn't the cleanest. Overall nice stay.”

Helpful Report

Posted 5 years ago

“Excellent facilities mainly for adults but just enough for kids aswell with a pool & recreation area - lovely marina not too commercial quiet with beautiful surroundings and wildlife.”

Helpful Report

Posted 5 years ago

“Stayed in a lovely lodge ,very comfortable with all things you might need for your stay.We had lovely views of cows and wildlife .Great relaxing holiday.”

Helpful Report

Posted 5 years ago

“Terrible break away, so disappointed with the park right from the start”

Helpful Report

Posted 5 years ago

“The house was amazing, and the hot tub.”

Helpful Report

Posted 5 years ago

“A fantastic location, excellent facilities, and friendly, helpful staff. Unfortunately however our planned peaceful camping stay was spoilt by a group of guests staying in a nearby apparent. We had to listen to very loud music, football chants, shouting for most of the evening, despite them being asked on several occasions to keep the noise down, Pity!”

Helpful Report

Posted 5 years ago

“The Centre needs a little updating if you are hiring a boat there is no shop to buy provisions as the focus is not on boating holidays more on the Hotel and lodges, The management and staff though are fantastic they really care about looking after their visitors and it shows in their excellent service nothing is to much trouble for them, I hope they are appreciated by management and their salary' reflect it. However from our experience at the Waveney Inn the same cannot be said about their staff, and the manager I would suggest he should look for an alternative career. Maybe something part time that doesn't stretch his abilities ,like a paper round. I would like to give a special thank you to Lisa she doesn't monkey around😂and Kelly. Also a special mention to Brian who dealt with my medical emergency when the staff and cooks at the Waveney Inn refused to prepare a snack for me.When as a diabetic I was going hypoglycemic. They don't serve snacks after 5.00pm the rules were more important than my health. Remember poor staff are a result of poor management ☹️ Would I recommend the Centre ,yes would I return yes.”

Helpful Report

Posted 5 years ago

“Had a really nice week. The lodges are good but could be great with a little TLC, the bath side was cracked, bathroom cabinet mirror a bit rusty round the edges, coffee table really scratched, internet signal absolutely abysmal, don’t bother paying to improve the speed cause it’s still awful. I absolutely would come back but could be improved. Site is beautiful, hot tub fabulous. 9/10 but could so easily be a 10/10”

Helpful Report

Posted 5 years ago

Waveney River Centre is rated 4.3 based on 2,375 reviews