Waveney River Centre Reviews

Name: Waveney River Centre
Address: Staithe Road, Burgh St Peter, Norfolk
Rating: 4.30

4.3 Rating 2,375 Reviews

85 %

of reviewers recommend Waveney River Centre

Company Reviews

Questions

Metrics

4.3

Based on 2,375 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 82%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01502677343

Email:

lisa.holmes@waveneyrivercentre.co.uk

Location:

Staithe Road, Burgh St Peter
Norfolk
NR34 0DE

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Waveney River Centre 5 star review on 13th August 2022

Kathy Burton

Waveney River Centre 5 star review on 26th November 2021

Bradie Hubbard

Waveney River Centre 5 star review on 19th November 2021

Vicky Elsom

Waveney River Centre 5 star review on 13th November 2021

Emmi Macpherson

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We did a couple of nights in one of the yurts and it was lovely. ONE downside only - not as 'reclusive' as the website led us to believe. The staff were exceptionally helpful and friendly. The site was really clean and the whole range of facilities were very well maintained. Loved sleeping in the yurt; comfy bed, lots of storage space and really clean and well kept. Such a shame it was too hot to use the log burner. We had a bit of a dodgy meal at the pub but the staff couldn't do more to rectify the problems and I'm sure it was a one off. Would defo. visit again.”

Helpful Report

Posted 4 years ago

“Staff were not rude but uninterested. They sounded miserable. The pod was dirty and uncomfortable. The showers and toilets smelt horrendous and we disgustingly unclean. This was not a COVID safe venue.”

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Posted 4 years ago

“Small pitches very close together. Toilet and shower blocks not cleaned regularly enough, very noisy until late at night from the yurts. Smoking and swearing on site. Bin areas very dirty. Lovely site could be improved.”

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Posted 4 years ago

“Good facilities, clean and tidy. Would have been really good to have been warned about the car park flooding (which evidently happens quite a lot).”

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Posted 4 years ago

“Brilliant stay in the hotel (Captain's Cabin) So much to see and do here, perfect staycation!! Definitely will be back soon!!”

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Posted 4 years ago

“We enjoyed our stay although there were a few issues. The could not get reception on the tv someone came an fixed this but it went off again not sure what the issue was, as we were out the last couple of nights we didn't bother anyone to fix it again. We asked for a plug for the kitchen sink but this never turned up. Cleaning: Our children found a mouldy spoon in their bedroom on our last day, this did concern me as we though that we couldn't get into till five although it ended up being six, due to deep cleaning. The site overall is lovely and we enjoyed out stay, we just felt for the money we had paid the lodge would have been to a higher standard, we have stayed at several lodges that have been at a lower cost but to a much higher standard. Thanks”

Helpful Report

Posted 4 years ago

“Nice quiet setting but with four children of ages 20 months to 15 years old there wasnt much really to do around the immediate area to keep them amused but nice beaches near by for days out, sort of assumed we could go out for walks on the centres locations but there wasnt any. We had the cows right behind us and could see the boats from the decking so nice views for us parents”

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Posted 4 years ago

“Very clean, No hassle and the food was great. Also I would recommend hiring a boat for the day 👍🏼”

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Posted 4 years ago

“What a lovely camp site. The staff are so friendly and helpful. The pitches are really good and the it’s the best shower block I’ve used. Really good with its location to the broads. Loved the pub delivery service direct to your pitch”

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Posted 4 years ago

“We normally love the Waveney River Centre but surprised to find out we had been allocated Coot 1 which has a view of the hedge, despite requesting a river view pitch. I don’t understand how the price for this pitch is the same as the others.... Just another point it now seems to attract roundly clouds since the yurts were built if you are looking for a quite camp this is not for you.”

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Posted 4 years ago

“Very hard to find, down a one way track but once there it was lovely, the reception staff were very helpful.”

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Posted 4 years ago

“We stayed in Loddon Lodge. The centre is nice and has the bonus of pub / restaurant and pool. We used the online ordering service and it was nice having food delivered to your accommodation. Although the site was busy - lodges, campers and caravaners it was quiet. The river is on your doorstep, however if you want a day boat or canoe - book in advance. The site is accessed down some narrow country lanes and the only disadvantage is the time it takes to get anywhere. Beccles is 8 miles away and is a trip of about 20 - 25 minutes by car. Morrison’s, Tesco and Aldi all close together. Plenty of walks close by. Staff are polite and helpful. Had a nice restful week”

Helpful Report

Posted 4 years ago

“Lovely campsite and the staff were really helpful and accommodating. Chilly weather when we were here and the yurt was really cosy!”

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Posted 4 years ago

“Great Family Campsite with all that you need - swimming pool, pub/restaurant and clean family facilities. Great location on the river Waveney too.”

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Posted 4 years ago

“We loved our stay only feedback I can give is we stayed in pintail and was told it was a river view so we hoped to sit out on the river but it was full of reeds so you can’t actually see it. We took a canoe out and was told we had till 530 by staff to then get called asking where we are as it needed back at 5pm. After this we looked forward to a drink at the Waveney but unfortunately this was not possible neither and we called for take away food at 830pm but they told us it finished at 8. (The menu says 12-9). It was our first time camping and we live locally so just wanted to try the experience despite all of the above and the awful downpour we still enjoyed it.”

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Posted 4 years ago

“It is a beautiful area, very calm and relaxing. The Penthouse View accommodation was spacious and very clean. I would thoroughly recommend Waveney River Centre for a relaxing break and it is in an excellent position for visiting places of interest in that area.”

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Posted 4 years ago

“On balance 5 stars well deserved. Location and quality of waterside spa lodge exceptional. Staff exceptional in all respects. Only niggles were that: 1/ we could not eat at the Waverley Inn at any time for as all slots were pre-booked. 2/ the alternate little shop was often closed and was poorly stocked (no real butter for us) - come with all provisions if possible or arrange delivery when arrived. These are tiny niggles though and for management feedback only. We had an excellent stay. Also recommend the Wheatacre White Lion pub Up the road for lunch or dinner.”

Waveney River Centre 5 star review on 31st August 2020

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Posted 4 years ago

“We had a lovely time camping at the Waveney River Centre. Facilities were very good with a small shop, restaurant and bar on site. The only minor complaint is that our group had booked 3 camping pitches, and on arrival we asked to be situated next to each other, which could not be accommodated even though there was a pitch available next to our friends' pitch.”

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Posted 4 years ago

“Covid precautions very good. Room and food all very good too. Staff cheery and helpful. Would recommend to others.”

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Posted 4 years ago

“Great campsite, friendly staff, lots of safety precautions in place.”

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Posted 4 years ago

Waveney River Centre is rated 4.3 based on 2,375 reviews