Login
Start Free Trial Are you a business?? Click Here

Wayfair Reviews

1.5 Rating 2,295 Reviews
C-
Happiness Grade
Read Wayfair Reviews

Phone:

0800 169 0423

Location:

Wayfair Stores Ltd, 78 New Oxford St

C-

Delivery - Average

58.82%
Industry Average
5 hours before delivery by EMAIL.
posted 2 weeks ago - Elizabeth Minshull
Unlike Amazon they do not own a huge system of warehouses or maintain inventory and a reliable delivery system.
posted 3 weeks ago - Marc
I placed an order and waited NINE weeks - far beyond their promised delivery timeline - without receiving a single update about my order status.
posted 1 month ago - Anonymous
Another month went by and the delivery day came…only the base, again.
posted 2 months ago - Anonymous
I ordered table on 27th December they said delivery 3rd January it is now 21st January every week excuses and different dates don't use Wayfair
posted 2 months ago - Gregory
I was literally watching the little status screen waiting for my delivery.
posted 3 months ago - Megan O
Wrong materials delivered, missed delivery window and didnt call to reschedule they automatically rescheduled for over 2 weeks from original date. Then wanted me to pay return shipping due to their internal issues
posted 3 months ago - Anonymous
This company is not the Wayfair it used to be. Please avoid. Quoted delivery times are fake and it made me wait a month, without any contact from them, before I got fed up and asked for a refund. Customer service were clueless on order status and simply said ‘it seems to have been delayed’. I know that!
posted 3 months ago - Anonymous
I tracked the order with an estimated delivery date of 11/10 - 11/18.
posted 4 months ago - Anonymous
When ordering, Wayfair assured that it would be delivered in 4 days, after paid, despite shipped, everyday, estimated delivery date is being postponed! So frustrating now may be in another 10 days.
posted 5 months ago - Anonymous