Wayfair Reviews

“ Did the back and forth with Customer Service, they issued a replacement order. ”

“ My experience with Wayfair has been incredibly disappointing. I urge you not to waste your time here! I completely deactivated my account due to multiple order issues on their end. The Wayfair account is not user-friendly at all, and their customer service is the worst I've ever encountered! ”

“ Bought a Snoopy shopping cart, it Arrived wrapped in just one sheet of bubble wrap! £65 item should be at least boxed!! Handle split and completely broken, screws snapped and in bottom of bag. Received partial discount then saw holes in back of fabric too! Really poor quality item and service! Very very disappointed!! Feel ripped off, literally! Very unhappy . I have Photo evidence if needed ”

“ I talked to customer service and they said it was an issue with the 3rd party delivery team and rescheduled it for January 17th. ”

“ Terrible Customer Service and Lack of Support from Wayfair I am extremely disappointed with the way Wayfair has handled my recent issue. ”

“ I am writing to share my frustration with the poor and discriminatory service I have received concerning my recent order. ”

“ This company is not the Wayfair it used to be. Please avoid. Quoted delivery times are fake and it made me wait a month, without any contact from them, before I got fed up and asked for a refund. Customer service were clueless on order status and simply said ‘it seems to have been delayed’. I know that! ”

“ I will give Wayfair -1 in Return Policy & customer service. ”

“ Just a garbage company. I have spent so much time talking to customer service that I don't have the bandwidth to type my entire experience out here... but basically they are charging me hundreds of dollars to return an item that I cancelled BEFORE it shipped. Zero help or understanding from a company that I thought was about customer service. ”

“ I am appalled by the absolute lack of service, disrespect, and fraudulent behaviour by using my funds for accumulation of interest for almost three weeks. ”