“I used YOUR sizing chart and ordered a small sized. It’s too big! I’ve emailed the company several times with NO response. Horrible service. Lousy helmet. I’m putting all this on Facebook every time your ad pops up.”
“Followed measurement instructions, was sent a helmet that was too big. Contacted WCL and was told I had to pay return shipping. Was then told that they would send me a return shipping label IF I purchased something else.
I've been contacted by WCL. They've stated that I should change my review because my issue has been resolved.....
My issue hasn't been resolved. I measured my head and went by the size chart provided. After contacting the company, I was left with an oversized helmet through no fault of my own.”
“I’m not happy at all just revived the helmet yesterday and there’s a crack on the side . And the medium you guys sent is to big , guess I should have ordered small , which is weird because I usually wear large..
It would be nice if you guys could rectify this and exchange the medium with the crack you guys sent for a new small size one with no damage”
“I measured my head and ordered the appropriate size. When I received the helmet it was too big. I asked to exchange it, they said I had to pay the $40 to ship it back. They offered to send me a return label for free if I bought gloves too.... I regret choosing WCL.”
“Unfortunately we are unable to write a review as DHL has lost our helmets. They have an investigation. If or when we receive the helmets we will gladly write a review. Until then......waiting in West Monroe
Wayne and Lydia Neuenhoff”
Your helmet has been shipped you should receive the tracking number tomorrow. You should receive the helmet soon. Sometimes the tracking number takes longer than one day to update and as it has only been 1 bussines day since you ordered. You should receive the tracking number soon.
“It took almost 2 months to receive my helmet. Then when I check it out, I can't understand how it could be DOT approved. It has no padding, it is basically a shell. It didn't fig even after going by the sizing chart. It doesn't even say what size it even is. But what should I expect being it came from China. If I would have known this. I wouldn't have bought it.”
