“Been over three weeks since I ordered,they say 3-5 day delivery. Custumer care is a joke.they don't answer phone. Seems like a scam to me.. very disappointed in the whole process, wouldn't recommend these clowns to anyone.”
“I ordered a helmet. They sent me the shipping notification right away, but they never shipped the order two weeks later I called. They don’t answer. I email, they answer me two days later. They send out another Helmet, takes two weeks to get to me no shipping information. it doesn’t fit. It’s round I get an inch gap on both sides my ears. Mail the helmet back to them. They received the helmet no refund and they completely ghosted me. They won’t return my phone calls. My emails. This company is completely useless. Do Not Buy anything from them!!”
“Over 2 weeks and still no helmet. No answer to emails. Try and call and get answering machine. They took my money and created an electronic shipping label and that’s it. No product and no communication.”
“I ordered on May 13th . It is June 10th and still have not received my order . I reached out to the company 2weeks ago and have not received anything from them about my order . When you go to their website and it asked if you like them to track your order. I put my info in and it said that there’s no recorded of my order , but received emails confirming my order plus a email asking me to write a review about the product I have received.”
“I never got it said was delived. But never got i ckeck with ever house around me. Very bummed out hope someone can made it rite.. hope to think i didnt got rip off again with online shopping bit thank you for checking. It”
Hi,
Very sorry for the delay there was some issue with the shipping we have shipped the helmets with express post and you should receive them in one day or so. Can you please check the tracking number and you should get updates on it.
Thank You
“Sizing is wrong, takes a whole day for a less than helpful response, I should have done more research on your company to find out where your helmets are really made..”
“Didn’t fit according to guidance. And the German helmet isn’t a good look.
Want and need to return. But cannot find details to do so.
Would not recommend”
Sorry, we were having some issues with the shipping company at the time. We have switched to FedEx now and we offer 3-day delivery guaranteed from the time that you place the order. Very sorry you had an unpleasant experience with us. We can guarantee that you will be satisfied with your next experience Thank you
Sorry, we were having some issues with the shipping company at the time. We have switched to FedEx now and we offer 3-day delivery guaranteed from the time that you place the order. Very sorry you had an unpleasant experience with us. We can guarantee that you will be satisfied in your next experience
Thank you
“Just received the 2 helmets ordered. They were shipped in the original boxes just taped together. The boxes were destroyed and crushed. Luckily the helmets do not seem to be damaged. Next time please pack them inside of a protective shipping box. I have pictures if you would like to view them.”
Sorry, we were having some issues with the shipping company at the time. We have switched to FedEx now and we offer 3-day delivery guaranteed from the time that you place the order. Very sorry you had an unpleasant experience with us. We can guarantee that you will be satisfied with your next experience
Thank you
Posted 3 years ago
Sorry, we were having some issues with the shipping company at the time. We have switched to FedEx now and we offer 3-day delivery guaranteed from the time that you place the order. Very sorry you had an unpleasant experience with us. We can guarantee that you will be satisfied with your next experience Thank you
Hi,
These are the smallest DOT helmets so they will still have some padding which is required to protect the rider and pass the DOT safety requirements. But these are the lightest and Smallest DOT helmets.
Thank you
Posted 3 years ago
Hi, These are the smallest DOT helmets so they will still have some padding which is required to protect the rider and pass the DOT safety requirements. But these are the lightest and Smallest DOT helmets. Thank you
Sorry, we were having some issues with the shipping company at the time. We have switched to FedEx now and we offer 3-day delivery guaranteed from the time that you place the order. Very sorry you had an unpleasant experience with us. We can guarantee that you will be satisfied with your next experience
Thank you
Posted 3 years ago
Sorry, we were having some issues with the shipping company at the time. We have switched to FedEx now and we offer 3-day delivery guaranteed from the time that you place the order. Very sorry you had an unpleasant experience with us. We can guarantee that you will be satisfied with your next experience
Thank you
“I’m still waiting for my helmet and vest. I put the order in right after Christmas and sent multiple emails to find out when my items would ship. No response until I called. So I’m still waiting.”
“Company seems bogus, been waiting a month for shipment and DHL shows the shipment was returned to sender. They also won't answer my emails and the phone numbers provided on website are "unavailable". I am opening a dispute with Paypal in hopes to be reimbursed.”
