Wearth London Reviews

Name: Wearth London
Rating: 4.66

4.7 Rating 2,816 Reviews

93 %

of reviewers recommend Wearth London

4.7

Based on 2,816 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Communication Channels	Email
Queries Resolved In	Under An Hour

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Phone:

07799360101

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Wearth London 5 star review on 15th January 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love this shop! Ordered shampoo and conditioner and the cleaning starter pack and have loved each item. Quick shipping 😊”

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Posted 1 year ago

“Pleased to have found a supplier of recyclable electric toothbrush heads”

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Posted 1 year ago

“Great products, will definitely be buying again.”

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Posted 1 year ago

“I ordered one simple item 2nd December. It's 22nd December and the item has just been posted by the supplier today. My address was lost, apparently. I did follow up on 13th December, so my email was certainly available, but heard nothing until 21st. Very poor joining up between seller and supplier. It was meant as a Christmas gift but... Evidently, I will get 10% off next purchase if I leave a review. Well, here is the review. I won't need the 10 per cent though. Sorry, I rarely leave poor reviews, but this really was not good.”

Helpful Report

Posted 1 year ago

Hi Sally, thank you for your feedback. The item was originally sent out by the brand by Royal Mail standard post on 2nd December, the day you placed the order. However, as you emailed on 11th December to inform us that you hadn't received your order, my colleague Laura responded to you on the same day and the brand kindly resent it on 12th December and Laura informed you of this on 13th December. I would imagine that it is simply delayed in the post due to the ongoing Royal Mail strikes and you may well end up with 2 items. I'm not sure where you have seen that the supplier posted the item today (22nd)? We hope that the replacement item will arrive with you very soon. We are sorry but the Royal Mail strikes causing the delays are out of our hands unfortunately. Kind regards, Ginny

Posted 1 year ago

“Really happy with the washing liquid, I use it as an all purpose cleaner too by adding a small drop to a spray bottle, the neroli scent is amazing.”

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Posted 1 year ago

“Amazing products and very smooth shopping experience”

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Posted 1 year ago

“12 days and no parcels. Allegedly dispatched the day after I ordered them. These are Christmas presents for my daughter who is very keen on sustainable products and seems they won’t be here on time even though the company are still saying order now and it will get here by Christmas. Tracking not working. Ordered something from a different company and it arrived in two days via Royal Mail so strikes should not be an excuse.”

Helpful Report

Posted 1 year ago

Hi there, thank you for your feedback. We are sorry to hear that you haven't received your items yet on your order. I see that my colleague Laura responded to you on Monday by email with the tracking for each item, so we are not using this as an excuse, all items have been shipped on 10th & 12th December (you placed your order on 9th December) and they are in the hands of Royal Mail moving through the postal system, but as you are aware, there are severe delays in many areas. We hope they will arrive with you very soon. Kind regards, Ginny.

Posted 1 year ago

“Really great selection of products, easy to order and good tracking and delivery - basically, all good!”

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Posted 1 year ago

“Awesome, speedy delivery during a post strike and fab product x”

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Posted 1 year ago

“Very quick delivery and great product range”

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Posted 1 year ago

“Really super quick service and a perfect quality product. Will be purchasing again.”

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Posted 1 year ago

“My order was meant to be delivered on 15th-16th Dec, I'm still waiting, so can't review as haven't received it!!”

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Posted 1 year ago

Hi Sheila, thank you for your feedback. We are sorry to hear that you haven't received your order yet. The Evri tracking is showing that it is delayed, the last update was 18th December as follows - 'We've not been able to deliver today due to bad weather in the area. We'll update tracking as soon as your parcel is out for delivery.' I will email you now with the tracking link. We hope that the item will arrive with you very soon. Kind regards, Ginny.

Posted 1 year ago

“great company solved missing items and arrived still for xmas”

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Posted 1 year ago

“Very cute air plant bought for a gift. Arrived in time even with postal strikes. Very happy with purchase.”

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Posted 1 year ago

“I still haven’t received my order”

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Posted 1 year ago

Hi Kay, thank you for your feedback, we are sorry to hear that you haven't received your order yet. It was shipped on 11th December. Please be aware that due to the ongoing Royal Mail strikes, many parcels are still delayed. We have contacted the brand for an update and will get back to you shortly by email. We are very sorry for any inconvenience caused by the delay. Kind regards, Ginny.

Posted 1 year ago

“Great product and quick delivery”

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Posted 1 year ago

“Quick delivery, lovely packaging. Very happy with bangle.”

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Posted 1 year ago

“Good range of eco-friendly products. Reasonable prices. Useful technical info on (most) products. Will definitely be shopping with Wearth again. And again . . . !”

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Posted 1 year ago

“Exquisite earrings, beautifully wrapped. Very prompt arrival.”

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Posted 1 year ago

“Love the products!”

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Posted 1 year ago

Wearth London is rated 4.7 based on 2,816 reviews