Webkul Reviews

Name: Webkul
Rating: 4.28

4.3 Rating 334 Reviews

82 %

of reviewers recommend Webkul

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4.3

Based on 334 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 90%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours

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Webkul 5 star review on 20th February 2025

Anonymous

Anonymous // 01/01/2019

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“Webkul is very trustworthy and professional in their work. Their sales and support team are always willing to help us out and they are easy to reach and communicate with.”

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Posted 4 years ago

“I had trouble installing Webkul's marketplace module for Magento 2 myself and reached out to the Webkul team for assistance. They were prompt with getting back to me with whatever questions I had and were thorough in giving explanations. They also installed the marketplace module for me via FTP and SSH seamlessly. They have very knowledgeable developers for Magento 2. I highly recommend using Webkul products and services. Their customer service is top-notch! I definitely made the right decision in choosing Webkul.”

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Posted 4 years ago

“We use the Webkul Opencart marketplace and it is great! most of all the Webkul team is probably the most supportive team I have ever worked with. They always try to help with any thing and even create videos for difficult situations and send them over so we see how things are done. Great people!”

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Posted 4 years ago

“Very Proactive and Supporting team, They really require a 5 star. Good Job Webkul Team, it's a pleasure to work with you.”

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Posted 4 years ago

“Amazing service, Fast service, and fast reply to any question. I highly recommend any service from Webkul. I have a list of more projects to install on my website, so many Amazing Modules to choose from.”

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Posted 4 years ago

“I consulted the team for setting up my POS Software system and they helped me out overall the setting up phase I highly recommend them for sorting out all your IT related support.”

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Posted 4 years ago

“Save yourself months and months of pulling your hair out. Avoid this company. They honestly don't have a clue and their communication is the worst we've experienced and we have use many freelancers good and bad and these are by far the WORST company we have ever worked with. We are a 12 year ecommerce company and have been on many ecommerce platforms so we've been around the block and have lots of experience in dealing with Indian devs. We purchased their Opencart to Quickbooks module and needed some customization works. They required 100% payment upfront which set alarms bells off from the start but as they seemed to be a well known company with many modules across Opencart, Magento etc we thought we should be ok to trust them. After months of emailing back and forth and getting nowhere we ended up buying more hours to try and get the work over the line but no luck, months later here we are having to walk away, money lost and worst of all months and months of time lost. I need to stress the terrible communication as soon as the work starts, the initial contact will be very responsive and promising that they can do anything but as soon as the work starts the emails are non nonsensical. Its hard to describe the stress when you spend your valuable time testing their work and to do up a clear email with screenshots and workflows outlining the bugs and issues to then get back something like "done now". You then check and again same bugs, sometimes more bugs etc, they will blame your site code etc. I hope you get the point. Save your time and your money and go elsewhere, even if its double the cost.”

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Posted 4 years ago

“I always come with concerns that in same time I see that I have a team ready to solve and help with simplicity. Thank you”

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Posted 4 years ago

“5 start for team webkul”

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Posted 4 years ago

“Very good for me and you”

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Posted 4 years ago

“Quality extensions. I tried one for a Prestashop based website. I am really very satisfied as they provide really fast and great support. So you will never feel that you are alone. Thanks a lot Webkul.”

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Posted 4 years ago

“Quality Extensions, Great Support, You get what you pay for! Webkul is my top choice when purchasing extensions for my business!”

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Posted 4 years ago

“I have been working with Webkul since 2016 and they have never disappointed me with their best in class customer support. When you have an issue with any of their extensions and your support period is still valid be sure that they will fix it for you. I will continue working with them as long as our store is running on Magento.”

Helpful Report

Posted 5 years ago

“Excellent support and professional services I encountered a problem with the module, but the Rapid Support Services fixed this problem. Thank you very much”

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Posted 5 years ago

“These guys are terrible. I bought a plugin for our website where it specifically says in the description you can assign customers to sales reps. That function doesn't exist! They said it would need custom coding. So I asked for a refund and they fought it. Do NOT do business with them!”

Helpful Report

Posted 5 years ago

“very bad service... I talk to them for 1 week before I decide to buy a module. They told me that the module is working under Odoo13, so finally I bought it. But the module didn't work at all. they try to fix it, but they didn't manage. After loosing my time and my money, seeing that they are not able to do a simple task (just send a welcome msg on newsletter subscription) I gave up and ask refund... And then I was surprise that they don't want to refund, they continue to argue that there module is ok. 45$ the module... So here is money lost + time wasted with a totally incompetent team...”

Helpful Report

Posted 5 years ago

“I ordered a module from them. I was very disappointed with it because not doing the expected job. It was maybe ok with odoo12, but not acceptable under Odoo13. So I simply ask refund, as a customer, it is my right after few days to ask refund, this is also is their sale terms conditions. But they act like they don't care about my talk, they keep pretending everything is ok. So very poor customer service. I lost money and time with webkul... not commanded”

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Posted 5 years ago

“Very very good.”

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Posted 5 years ago

“Good support!”

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Posted 5 years ago

“Abbiamo acquistato dei prodotti e siamo MOLTO soddisfatti sia dei prodotti sia dell'assistenza post vendita ricevuta. Professionalità e correttezza OTTIMA.”

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Posted 5 years ago

Webkul is rated 4.3 based on 334 reviews