Wedding Mall Reviews

Name: Wedding Mall
Address: Rowena Park, Loughborough Road, Leicester, Leicestershire
Rating: 4.64

4.6 Rating 180 Reviews

91 %

of reviewers recommend Wedding Mall

4.6

Based on 180 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Wedding Mall 5 star review on 30th July 2024

Anonymous // 01/01/2019

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“Order arrived promptly, fantastic packaging for a fragile item. Exactly as described. Highly recommended”

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Posted 11 months ago

“Easy to navigate site and check out.”

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Posted 11 months ago

“Very pleased with the candles and the prompt service. Thank you”

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Posted 11 months ago

“I'd been looking for a tall flower vase for ages and I found this one.Its perfect and was a great price too.Thanks.”

Wedding Mall 5 star review on 6th January 2024

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Posted 11 months ago

“Excellent! quality, fantastic price. I will certainly buy from yourselves again”

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Posted 11 months ago

“They sell lovely items, safely packed.”

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Posted 1 year ago

“I ordered three slices of wood from Wedding Mall, they were the only supplier I could find who offered such wood at the greater thickness I required. The wood arrived in excellent condition in a rapid time, and it was securely packaged. I am very pleased; thank you.”

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Posted 1 year ago

“Really badly. I genuinely wouldn’t have sent me the option to review you lol”

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Posted 1 year ago

Hi Gareth, I'm sorry you had a bad experience here. I can see you had a broken wood slice which you emailed about. Unfortunately some products do get damaged from time to time by the couriers but we always help out afterwards. I can see you were offered either a replacement or refund and opted for a refund which has been processed.

Posted 1 year ago

“Lovely quality products. Perfect for my daughters wedding. Very prompt efficient delivery.”

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Posted 1 year ago

“Excellent service good value and exceptionally punctual”

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Posted 1 year ago

“The customer is diabolical. I had to chase and chase for a reply to my emails. Called office between 9 -5 (approx 11.30am) and on a friday, but message sent office is now closed, opening times are mon - fri 9am - 5pm !!!! Am still waiting for my refund of the discounted code that wouldn't apply. Is this just a ruse to get people to order from you, knowing that the discount cannot actually be applied. Very strange !!! I will never use this company again!!!! With regards to the below, I communicated via all 3 channels and only got resaponse from Vanisha on live chat. By the way it was tjhis individual that confirmed I will get the discounted refund. But I am still waiting for this, so when will this be ?”

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Posted 1 year ago

“Great order as expected Happy with purchase”

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Posted 1 year ago

“Scam company!! Unable to get in touch .. via phone email or complaints number!! You have £70 of my money and I have still not received my product!! That I ordered 30th November!!”

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Posted 1 year ago

“Absolutely love my flowers- look amazing Thank you so much”

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Posted 1 year ago

“Excellent service- purchased two items of glassware which were packed with extreme care and arrived soon after ordering. The items were exactly as described and as far as prices go were much more reasonable than at any retailer. Really pleased and wouldn't hesitate to shop again. Thank you!”

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Posted 1 year ago

“Great range of competitively priced products. Site easy to navigate and order from. Items delivered as expected and packaged well. Heart stake was lovely and was just as described.”

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Posted 1 year ago

“Excellent. Look forward to making my wreaths at a local wreath making afteenoon with nibbles and mulled wine. Thank you. Will recommend you. Merry Xmas.”

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Posted 1 year ago

“Excellent quality item.”

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Posted 1 year ago

“No problem ordering,kept up to date On delivery ,good product very sturdy Would use company again”

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Posted 1 year ago

“Absolutely gorgeous wat I wanted”

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Posted 1 year ago

Wedding Mall is rated 4.6 based on 180 reviews