Wedding Mall Reviews

Name: Wedding Mall
Address: Rowena Park, Loughborough Road, Leicester, Leicestershire
Rating: 4.66

4.7 Rating 174 Reviews

91 %

of reviewers recommend Wedding Mall

4.7

Based on 174 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Wedding Mall 5 star review on 30th July 2024

Anonymous // 01/01/2019

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“I ordered three slices of wood from Wedding Mall, they were the only supplier I could find who offered such wood at the greater thickness I required. The wood arrived in excellent condition in a rapid time, and it was securely packaged. I am very pleased; thank you.”

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Posted 10 months ago

“Really badly. I genuinely wouldn’t have sent me the option to review you lol”

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Posted 10 months ago

Hi Gareth, I'm sorry you had a bad experience here. I can see you had a broken wood slice which you emailed about. Unfortunately some products do get damaged from time to time by the couriers but we always help out afterwards. I can see you were offered either a replacement or refund and opted for a refund which has been processed.

Posted 10 months ago

“Lovely quality products. Perfect for my daughters wedding. Very prompt efficient delivery.”

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Posted 10 months ago

“Excellent service good value and exceptionally punctual”

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Posted 10 months ago

“The customer is diabolical. I had to chase and chase for a reply to my emails. Called office between 9 -5 (approx 11.30am) and on a friday, but message sent office is now closed, opening times are mon - fri 9am - 5pm !!!! Am still waiting for my refund of the discounted code that wouldn't apply. Is this just a ruse to get people to order from you, knowing that the discount cannot actually be applied. Very strange !!! I will never use this company again!!!! With regards to the below, I communicated via all 3 channels and only got resaponse from Vanisha on live chat. By the way it was tjhis individual that confirmed I will get the discounted refund. But I am still waiting for this, so when will this be ?”

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Posted 10 months ago

“Great order as expected Happy with purchase”

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Posted 10 months ago

“Scam company!! Unable to get in touch .. via phone email or complaints number!! You have £70 of my money and I have still not received my product!! That I ordered 30th November!!”

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Posted 11 months ago

“Absolutely love my flowers- look amazing Thank you so much”

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Posted 11 months ago

“Excellent service- purchased two items of glassware which were packed with extreme care and arrived soon after ordering. The items were exactly as described and as far as prices go were much more reasonable than at any retailer. Really pleased and wouldn't hesitate to shop again. Thank you!”

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Posted 11 months ago

“Great range of competitively priced products. Site easy to navigate and order from. Items delivered as expected and packaged well. Heart stake was lovely and was just as described.”

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Posted 11 months ago

“Excellent. Look forward to making my wreaths at a local wreath making afteenoon with nibbles and mulled wine. Thank you. Will recommend you. Merry Xmas.”

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Posted 11 months ago

“Excellent quality item.”

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Posted 11 months ago

“No problem ordering,kept up to date On delivery ,good product very sturdy Would use company again”

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Posted 11 months ago

“Absolutely gorgeous wat I wanted”

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Posted 11 months ago

“Great site for all things pretty and girly. I bought items for Christmas tree not a wedding all packed well.”

Wedding Mall 5 star review on 1st December 2023

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Posted 11 months ago

“Excellent company: great selection, easy ordering and brilliant tracking and delivery.”

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Posted 11 months ago

“The flowers I ordered are so beautiful, perfect for my Christmas decor. Very happy!”

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Posted 11 months ago

“The whole procedure was 1st class from ordering to reception of goods”

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Posted 1 year ago

“Good quality products and quick delivery. However, the candles I ordered are smaller than I was expecting.”

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Posted 1 year ago

“A decent-sized wood slice with an even diameter makes this perfect for its requirements.”

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Posted 1 year ago

Wedding Mall is rated 4.7 based on 174 reviews