“They tried to book me another destination and asked me for more money. I said no I can't afford it for some gut feeling going wrong. I booked the random destination and still....waiting for the tickets which I am sure not going to get at any time soon. WOWcher is the biggest scam ever! NEVER BUY ANYTHING from them.”
“Absolutely disgusting do not know how it is even a company. I will be letting everyone I know and sharing my experience. Can't fly because Germany not issuing any schengen visas at the moment all good not their fault so I phone up to see if I can change my name to someone who can fly and they tell me its 165 pounds to change that, their excuse was that the tickets are already generated.. how do you book tickets without any passport numbers? So I said can I change the date was very rudely told that if I change the date it will be the cost of the entire holiday all over again because they will not transfer the money to the new holiday even though I have over a month before my holiday start.. now they just got free money because I can't go and refuse to pay another penny to these people Absolutely scam company.”
“They are on wowcher and after a recommendation we thought we would use them for our anniversary holiday. As much as it sounds cheap on wowcher they begin to add extra costs on when you need to ring up and confirm your holiday. Usually on wowcher they are up for £99pp however ends up being another 200-300 on top and that’s without selecting seats on the airplane. Due to covid we cancelled as we would not be able to isolate so that was sorted over the phone and rearranged for another time however completely ignored our request for the dates we wanted and made the booking 4 days prior to when we wanted it. We then did not receive any communication with them, I emailed Nancy to confirm exactly when the booking was again and I’ve been ignored for nearly a week until I emailed a different email and Steve refused to provide us with a refund due to us now being unable to go because they haven’t bothered to communicate with us what so ever until I cancelled as we have had to book another holiday in replacement due to the complete lack of customer service in the upcoming months to the holiday.”
“Sold me a weekend break in Rome through Wowcher. When we called to arrange details we were told we had to fly out of Luton and in to Gatwick - ridiculous!! However, if we paid a huge amount extra we could fly to and from the same airport - a total con!! We tried to get our money back from Wowcher but they would not entertain this. When we tried to call Weekender back to try to sort something out they didn't answer - after holding for an hour. This company will trick you and take your money - please be very careful if you buy anything from them. We never will again and have totally deleted Wowcher - all our money for this trip is lost!!! BTW - while having local phone numbers, the company is in India - if they take your money there is very little you can do about it!!!”
“Very poor customer service, numerous hidden charges, poorly booked flight and rail connections. We were left feeling completely ripped off.
Our recommendation is to avoid this AWFUL company.”
