Hey Ian,
Thanks for giving us full marks on your review.
We’re so flipping pleased that it’s sounding good to you so far. We’re sure that once you’ve seen how easy it is to flip with us, you’ll believe that good things really do happen!
Thanks.
“Don't like the fact that you need to give bank details before anything has been arranged.
Day after I set up Weflip account 550 was fraudulently taken from my account. Then got a phishing email supposedly from an energy provider.
Sort your security out.”
Hey,
Thanks for leaving us a review, we do appreciate your feedback.
We’re sorry to hear this has happened to you, we would really like to look into this and get to the bottom of it for you.
Please could you give us a call on 0800 470 4700, we’re available Mon-Fri between 9am and 8pm, or you can email us at hello@weflip.com and we will get back to you as soon as possible.
Thanks.
“Our changeover date was 17th Oct. It's now 23rd Oct and after 2 phone calls to say we havnt received our new prepayment key, we still have no key!
Neither has our old or new supplier contacted us for a meter reading!
Not very flippin good is it!”
Hey Sue,
Thanks for getting in touch.
That’s not the experience we wanted you to have after flipping with us.
We’d like to look into this and sort this out for you asap.
Please could you give us a call on 0800 470 4700, we’re available Mon – Fri between 9am and 8pm, or you can email us at hello@weflip.com and we will get back to you as soon as possible.
Thanks.
Hey Nina,
Thanks for the full marks.
Making the boring job of flipping your energy quick and easy, is the main aim here at weflip. We really cannot believe sometimes, just how much we can save our customers.
At least you can sit back and relax now, knowing that weflip have ticked energy off of your to do list.
Thanks.
Hey,
Thanks for leaving us a great review.
Flipping has never been easier, especially if you flip with us. We wanted to make the process as smooth as possible, so we’re glad your flip was hassle free!
Also, I would love to know what we could do even better, so that we could hopefully get full marks from you in the future. If you could let us know that would be great, as we’re always looking for ways to improve our service.
Thanks.
“Have not actually flipped yet. But if I can save money, I will be very happy. Being a pensioner I need to look after the pennies. My predicted savings are £300+ which will go a long way towards other things. I would recommend weflip to anyone who wants to save money.”
Hey,
As they say, the proof is in the pudding. We are sure you will soon see how flipping great it is to flip with us. Sometimes we surprise ourselves with how much money we can save you.
That's right, tell the world why they need to sign up with us!
Thanks
Hey June,
Thank you for leaving us a great 5 star review!
We are so glad to hear that you are very impressed with our service. We aim to make the process as quick and simple as possible.
Now it’s time for you to leave all the work to us, while we continue to search for a better deal. Once we have found you a better deal we will be back in touch.
See you on the flip side!
Hey,
Thank you for leaving us a great review!
We’re so glad you got a quick response from us, we do like to be speedy about things here at weflip. We especially like to be speedy with finding you a cheaper deal, so don’t worry we will get on this right away.
See you on the flip side!
Hey Paul,
Thank you for leaving us a great 5 star review and telling the world how much you saved on your bills through us!
Now it’s time for you to let us do all the hard work and find you an even better deal. Once we have found you a better deal we will be back in touch.
See you on the flip side!
“I was most surprised to have a new supplier contact me before I had even had the opportunity of reviewing the flip and agreed to such a flip. It is most important that you do not flip until I have agreed!”
Hey Brian,
Thanks for your feedback.
We understand where you’re coming from. However the way we work, is we automatically flip you when we find you a better deal.
We understand this may not be everyone’s cup of tea but we want to make flipping as effortless as possible. We also give our customers a 14 day cooling off period, so you can cancel any auto flip and the ball is always in your court.
See you on the flip side!
Hi Julie,
Thanks for taking the time to leave us such a glowing review!
We’re glad to hear you managed to save some pennies with us. All you’ve got left to do is sit back, relax and let us do all of the hard work for you.
See you on the flip side!
Hey Mr Watts,
Thanks for showing the world how much we saved you on your energy bills!
We’re glad to see you had such a great saving with us. The best part is, we will keep on saving you time and more and more money.
See you on the flip side.
“I switched to save, however they didn't switch both my supplies but instead charged me the same for one, leaving me to pay the same with my other, costng me an additional £50 a month. I raised a complaint, contacted many many times and no reply. They didn't even honour their offer of an Amazon gift card to switch either! They didn't even tell me that 2 payments would come out in the first month! No one called me back, no one replies - now i have to take my case to the ombudsman!”
Hey Paul,
Thanks for leaving us a review, we appreciate your feedback.
We are very sorry to hear that your journey has not been as smooth as it should have been. I can assure you that we have received your complaint and a complaint handler will be in touch soon. We are also sorry that you have not had any response as of yet. The complaint handler will be able to assist you further with your flip and the situation surrounding your Amazon voucher.
If you need to get in contact with us, you can call us on 0800 470 4700, we’re available Mon – Fri between 9am and 8pm, or you can email us at hello@weflip.com.
Thanks.
Hey,
Thanks for leaving a glowing review. We always want to wow our customers with the smooth journey and the big savings. Definitely tell all your friends. We will be more than happy to flip them as well.
Thanks.
Hey,
Thank you for taking the time to leave us a great 5 star review!
We are so glad to hear that you found it very easy to switch your energy bills. We want to make the customer journey as smooth as possible. We will now continue to search the market and once we have found you a better deal, we will be back in touch.
See you on the flip side!
Hey Steve,
Thank you for leaving us a great 5 star review and for telling the world about your savings.
We’re so glad we were able to save you some pennies. We will now continue to search the market for other great deals, when we find you one we’ll be back in touch.
See you on the flip side!
Hey,
Thank you for leaving us a great review.
We are so glad to hear that your flip was easy to do but just wait until you see how easy auto-flipping is. We will continue to hunt the market for a better deal and when we have found you one we will be back in touch.
See you on the flip side!
Hey,
Thanks for leaving us such a glowing review.
We always want to make sure it's straight forward and what we offer is exactly what it says on the tin.
Thanks again for using weflip!
Hi Kelvin,
Thanks for taking the time to leave us 5 stars, amazing!
We’re so glad that you were happy with the service we provided you. We are always on the lookout for better deals. We will be in touch, as soon as we have found you one.
See you on the flip side.
Hey Basharat,
Thanks for giving us full marks.
We’re so pleased to have you on-board, especially since we know we are saving you money. We are also glad to hear that we are beating the competition.
We want to take away the frustration of digging around for better deals, so it’s time to put your feet up, whilst we do all of the running around for you.
See you on the flip side!
