“
The quality of this sofas is excellent. There's a huge range to choose from, so anyone can find something they like. The customer service is outstanding—very informative and helpful in finding what you need. After nearly a month of ownership, I haven't had any issues with the sofa. So far, so good!
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posted 2 months ago
- Bessette
“
I brought a Sofa, and it is of outstanding quality, as I had anticipated.
Will last me a lifetime, in my opinion. The online ordering process was fantastic, but I later changed my mind and desired another colour this was not a problem.
Good service overall. Happy with my purchases. The sofa has lasted a long time and is of good quality.
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posted 7 months ago
- renaldowqgg
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The customer service team kept me well-informed about the delivery schedule.
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posted 8 months ago
- Sherry
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We ordered two sofas in December from weilai and the customer support there was great. Delivery arrived a couple of weeks ago, very pleased with the service and the sofas are beautiful. Just ordered an extra chair and footstool online and the process was equally smooth and hastle free, thoroughly recommend Loaf if you are looking for cool, comfortable furniture and great customer service.
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posted 8 months ago
- Debra Kidd
“
My experience with Weilai Concept has been exceptional in every aspect. Their furniture designs are not only aesthetically pleasing but also highly functional, adding both style and practicality to my home. Additionally, their customer service was top-notch, and the delivery time was surprisingly quick, making my overall shopping experience with Weilai Concept truly satisfying.
”
posted 1 year ago
- Hope Dennis
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I recently bought a chair, and I have to say, its quality exceeded my expectations, just as I anticipated. I firmly believe this chair is constructed to endure for a lifetime. The process of ordering online went smoothly, and when I decided on a different color, it was a breeze to make the change. I want to express my gratitude for the outstanding service. Many thanks!
”
posted 1 year ago
- Anonymous
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I recently bought a chair, and I have to say, its quality exceeded my expectations, just as I anticipated. I firmly believe this chair is constructed to endure for a lifetime. The process of ordering online went smoothly, and when I decided on a different color, it was a breeze to make the change. I want to express my gratitude for the outstanding service. Many thanks!
”
posted 1 year ago
- Jacky
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Customer Service:
The company's customer service was exceptional. When I reached out with a minor inquiry about adjusting the armrests, their team responded promptly and professionally, ensuring I had the best possible experience with the chair.
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posted 1 year ago
- Saimon H
“
a comfy couch and awesome service!
I am so happy with my couch and ottoman! For someone living on their own, it is easy to put together, super comfortable and sturdy. I love it! I was also so impressed with the service from start to finish - communication was great and it was that easy to order and have delivered. Thank you Koala! I will be purchasing more of your products soon.
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posted 1 year ago
- Xavier
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Great service. I was working with another store and they were very difficult and would not negotiate. So I called key. We worked out a deal over the phone and we went in the next day to finalize.Michael was awesome and got us exactly what we wanted for what we wanted to pay.
”
posted 1 year ago
- Smith Steven