Welcome Pickups Reviews

Name: Welcome Pickups
Address: Seven Stars House, 1 Wheler Road, Coventry
Rating: 4.86

4.9 Rating 6,350 Reviews

97 %

of reviewers recommend Welcome Pickups

Company Reviews

Metrics

Info

4.9

Based on 6,350 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

About Welcome Pickups:

The easiest, friendliest and most personalized travel experience you will ever have | Think of us as your friend on the ground

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Welcome Pickups 5 star review on 24th February 2018

Triono

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I booked a pick up in Valencia Spain and because my flight arrives at 11:55 pm your system would t allow me to pick a pick up the next MORIng at 1am, told me the day was wrong over and over. After 4 tries to change it, I cancelled. You kept 20% of my Money for a that??? Also- you charged $25 to drive 1 kilometer!!! Do nOT use the company! Super shady!!!”

Helpful Report

Posted 2 years ago

It's truly disheartening to hear of your poor experience. Please know that is far from the norm, and we will be working closely with other departments internally to ensure it remains that way. If it is possible, we would kindly ask you to get in touch with our customer support department to provide us with a transfer ID so that we can have a more in-depth look at what exactly happened with your transfer.

Posted 2 years ago

“Recommend for everyone”

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Posted 2 years ago

“Prompt pickup even when we were over 3 hours late.”

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Posted 2 years ago

“Subtil nie online vers good experience with that company”

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Posted 2 years ago

“my driver Saad Ghani and Asim Ahmad Khan is very friendly.. You will feel safe all through out yoir journey.. Good Job”

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Posted 2 years ago

“Perfecto.”

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Posted 2 years ago

“Application très efficace, les trois expériences que j'ai eues ont été parfaites. Chauffeurs sympas et ponctuels. Gain de temps après un voyage. Pas de stress et certitude de trouver un chauffeur à son arrivée”

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Posted 2 years ago

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Posted 2 years ago

“An exceptionally well run service. Smooth from start to finish. Received confirmation and photo and name of driver, also make and model of car. Bang on time both uses. Will definitely use again.”

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Posted 2 years ago

“This is a professional company. Would definitely use again.”

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Posted 2 years ago

“Très professionnel. Je recommande.”

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Posted 2 years ago

“Papazoglou Kostas is the best driver that I've ever had. We only used him for two rides at the end of our three weeks in Greece. I wish that I'd met him earlier so that we could have used him for all of our trips. A great guy!”

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Posted 2 years ago

“Very nice person 👍”

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Posted 2 years ago

“Welcome Pick-up z driver was very helpful Excellent customer experience”

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Posted 2 years ago

“Clean minivan and fantastic driver...thank You, Diego!!”

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Posted 2 years ago

“Alles perfekt und gut organisiert. Es funktioniert alles sehr gut. Top Erfahrungen gemacht bei 3 verschiedenen Fahrten in Griechenland.”

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Posted 2 years ago

“Site très fiable . Tout était parfait”

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Posted 2 years ago

“Gemakkelijk, overzichtelijk en klantgericht. Top!”

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Posted 2 years ago

“The driver left the meeting point without a warning, refused to wait, the company refuses to refund. They are the worst.”

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Posted 2 years ago

Thank you for taking the time to leave a review, We are aware that our Customer Care team has already been in touch with you regarding the concerns that you have brought to our attention and are actively assisting you. Your feedback however is valued and rest assured that we will follow up with the relevant departments regarding the situations you describe, please accept our apologies for any inconvenience.

Posted 2 years ago

“Kazil was friendly, efficient and flexible. The car was of a high standard. I couldn't recommend Welcome Pickups highly enough. Thank you.”

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Posted 2 years ago

Welcome Pickups is rated 4.9 based on 6,350 reviews