Welcome Pickups Reviews

Name: Welcome Pickups
Address: Seven Stars House, 1 Wheler Road, Coventry
Rating: 4.85

4.9 Rating 6,366 Reviews

97 %

of reviewers recommend Welcome Pickups

Company Reviews

Metrics

Info

4.9

Based on 6,366 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Welcome Pickups:

The easiest, friendliest and most personalized travel experience you will ever have | Think of us as your friend on the ground

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Welcome Pickups 5 star review on 24th February 2018

Triono

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great Service! Wonderful, knowledgeable driver that made us welcome and suggested many interesting ventures.”

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Posted 2 years ago

“Very professional and on time. Thank you. Matt”

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Posted 2 years ago

“Very precise on waiting time and Francisco very nice person, with excellent music list perfect for the early morning ride”

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Posted 2 years ago

“Efficient, reassuring and prompt”

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Posted 2 years ago

“It cost but is good!”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Be aware: they let you cancel the order, but don't tell that they don't give money back. So you are left without money and taxi! Scam!”

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Posted 2 years ago

It's truly disheartening to hear of your poor experience. Could you please get in contact with our customer service department at hello@welcomepickups.com and provide them with a transfer id so that we can have a more in depth look into what happened with your transfer.

Posted 2 years ago

“Such a nice driver!”

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Posted 2 years ago

“Great communication from booking and pickup.”

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Posted 2 years ago

“The drivers were pleasant, prompt and helpful and the price was good. Excellent service!”

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Posted 2 years ago

“Excellent service. We feel safe with this service. The driver followed up with us before the arrival date and continued to give us updates. Highly recommended”

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Posted 2 years ago

“Puntuales a la hora del recogido”

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Posted 2 years ago

“Great communication our driver was great helpful and engaging, wonderful service”

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Posted 2 years ago

“Arrived on time, very helpful. Lovely vehicle”

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Posted 2 years ago

“Reliable, friendly and the driver was very kind”

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Posted 2 years ago

“I booked a pick up in Valencia Spain and because my flight arrives at 11:55 pm your system would t allow me to pick a pick up the next MORIng at 1am, told me the day was wrong over and over. After 4 tries to change it, I cancelled. You kept 20% of my Money for a that??? Also- you charged $25 to drive 1 kilometer!!! Do nOT use the company! Super shady!!!”

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Posted 2 years ago

It's truly disheartening to hear of your poor experience. Please know that is far from the norm, and we will be working closely with other departments internally to ensure it remains that way. If it is possible, we would kindly ask you to get in touch with our customer support department to provide us with a transfer ID so that we can have a more in-depth look at what exactly happened with your transfer.

Posted 2 years ago

“Recommend for everyone”

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Posted 2 years ago

“Prompt pickup even when we were over 3 hours late.”

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Posted 2 years ago

“Subtil nie online vers good experience with that company”

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Posted 2 years ago

“my driver Saad Ghani and Asim Ahmad Khan is very friendly.. You will feel safe all through out yoir journey.. Good Job”

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Posted 2 years ago

Welcome Pickups is rated 4.9 based on 6,366 reviews