Welcome Pickups Reviews

Name: Welcome Pickups
Address: Seven Stars House, 1 Wheler Road, Coventry
Rating: 4.86

4.9 Rating 6,352 Reviews

97 %

of reviewers recommend Welcome Pickups

Company Reviews

Metrics

Info

4.9

Based on 6,352 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

About Welcome Pickups:

The easiest, friendliest and most personalized travel experience you will ever have | Think of us as your friend on the ground

Visit Website

Write Your review

Tell us how Welcome Pickups made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Welcome Pickups 5 star review on 24th February 2018

Triono

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Timely pickups and no problems with journey”

Helpful Report

Posted 5 years ago

Thank you for your review, Susan. We really appreciate your feedback and hope you will use our services again. To many more happy and safe adventures! Best,

Posted 5 years ago

“Amazing service. I absolutely recommend it. Pedro my driver was just perfect, in addition to the excellent service he was polite and friendly. Thank you.”

Helpful Report

Posted 5 years ago

We thank you for your kind words, Sandra! We do hope you won't hesitate to use our services again in any of our Welcome destinations! Best,

Posted 5 years ago

“We have booked a transfer from Corfu Airport to Corfu Port.Upon arrival to the Corfu Airport there was no driver to be seen with our name/surname. I called Welcome Pickups (cost a fortune) and asked about the driver.They said that " my driver is still pending".........How unacceptable is that. I said if they won't send a driver in the next 10 minutes I want a full refund. Of course they couldn't do it and I was informed that refund may take 5-7 days ( refund received 3 days later). So we had to find another way of transport to the port in a hurry to make sure we will get on time to catch a ferry to Albania. We made it,but it supposed to be stress free and it wasn't. The same day I received an email about refund notification.After that an email about last minute cancellation from the driver (we were already in Albania) that was appointed to our transfer.And another email to book a return transfer. How ridiculous is that. If you cannot provide a service you inform a customer and you don't take the money. Very dis organized,sending lots of emails contradicting each other and not listening to the customers.NEVER AGAIN!”

Helpful Report

Posted 5 years ago

Dear Traveller We would like to extend our most sincere apologies regarding the experience you had while travelling in Corfu and the subsequent cancellation of your transfer, we fully understand your frustration, and we would appreciate a chance to make things right. If you would like to contact our Customer Care Department with any further information in regards to your experience. Their email address is orders@welcomepickups.com, we do hope you take the time to speak to them. Looking forward to hearing from you. Thank you.

Posted 5 years ago

“Cancelled my transfer 15 minutes before the pick up time. I called them when i noticed i had not been assigned a driver. Otherwise, i’m not even sure they would have notified me. What a joke.”

Helpful Report

Posted 5 years ago

Dear Traveller We would like to extend our most sincere apologies regarding the cancellation of your service, we fully understand your frustration, and we would appreciate a chance to make things right. If you would like to contact our Customer Care Department with any further information in regards to your experience. Their email address is orders@welcomepickups.com, we do hope you take the time to speak to them. Looking forward to hearing from you. Thank you.

Posted 5 years ago

“Great service and well priced. We like to use it when we first arrive, but all sorts of transport options are available.”

Helpful Report

Posted 5 years ago

Thank you for trusting us, Carl! We really appreciate it! We look forward to seeing you again in our other destinations too! All the best,

Posted 5 years ago

“Excellent service good time keeping helpful driver very clean car”

Helpful Report

Posted 5 years ago

Thank you for your review! We hope you won't hesitate to use our services again! Find us on social media to know more about us, our products and services. All the best,

Posted 5 years ago

“excellent service”

Helpful Report

Posted 5 years ago

Thank you for your review, Tony. We really appreciate your feedback and hope you will use our services again. All the best,

Posted 5 years ago

“The driver was very nice. He told me bout the history of Thessaloniki which was very interesting.”

Helpful Report

Posted 5 years ago

We are so glad our driver could give you local recommendations! We do hope you won't hesitate to use our services again in any of our Welcome destinations! In the meantime, allow us to wish you many more happy adventures! Best,

Posted 5 years ago

“Great service and easy to book and plan your trip.”

Helpful Report

Posted 5 years ago

Thank you for your review. We really appreciate your feedback and hope you will use our services again. To many more happy and safe adventures!

Posted 5 years ago

“Société très fiable, offrant des chauffeurs très professionnels et serviables. Pour notre part, notre premier chauffeur nous a aidés à récupérer tardivement nos billets de ferry à notre arrivée au port du Pirée à Athènes car nous devions partir tôt le lendemain matin. Il nous a franchement bien aidés. De plus, toute mauvaise surprise est évitée, le prix étant payé auparavant. Je recommande les yeux fermés. Merci.”

Helpful Report

Posted 5 years ago

It was a pleasure to have you! We do hope you won't hesitate to book your transfers with us again. Stay tuned for offers and updates! To many more happy and safe travels!

Posted 5 years ago

“The easiest way to get a transfer. Perfect for first time visits to a destination. English speaking locals are very informative and can help with planning your stay with activities .”

Helpful Report

Posted 5 years ago

Thank you for your review, Dave. We really appreciate your feedback and hope you will use our services again. Best,

Posted 5 years ago

“Excellent service”

Helpful Report

Posted 5 years ago

Thank you for your review! We hope you won't hesitate to use our services again! Find us on social media to know more about us, our products and services. All the best,

Posted 5 years ago

“Ivan turned up right on time. He gave us plenty of knowledge on where to visit our next time in Prague. He supplied us with some welcome water. I can highly recommend Welcome Pickups. Many thanks to Ivan.”

Helpful Report

Posted 5 years ago

We thank you for your kind words! We do hope you won't hesitate to use our services again in any of our Welcome destinations! In the meantime, allow us to wish you many more happy adventures!

Posted 5 years ago

“Great service”

Helpful Report

Posted 5 years ago

We thank you for your kind words, Jose! We do hope you won't hesitate to use our services again in any of our Welcome destinations! Best,

Posted 5 years ago

“On time, efficient, courteous and friendly drivers”

Helpful Report

Posted 5 years ago

Thank you for your review. We really appreciate your feedback and hope you will use our services again. To many more happy and safe adventures. Best,

Posted 5 years ago

“Very efficient. Driver friendly and very punctual.”

Helpful Report

Posted 5 years ago

Thank you for trusting us! We really appreciate it! We look forward to seeing you again in our other destinations too! All the best!

Posted 5 years ago

“A very professional and client oriented service. The driver was very helpful.”

Helpful Report

Posted 5 years ago

Thank you for your review, Eleonora! We hope you won't hesitate to use our services again! Find us on social media to know more about us, our products and services. All the best,

Posted 5 years ago

“Professional service, kind and welcoming drivers. Very clean and comfortable cars, pleasure to ride in it. Punctual, well spoken drivers. There is nothing that i didn't like about the service, it was just perfect. Thank you so much.”

Helpful Report

Posted 5 years ago

We thank you for your kind words Agnieszka! We do hope you won't hesitate to use our services again in any of our Welcome destinations! In the meantime, allow us to wish you many more happy adventures! Best,

Posted 5 years ago

“Welcome Pickups is a great service. I have used them in at least 5 different occasions in Madrid, Athens, Crete, Munich and Lisbon and always with a consistent and friendly driver”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave a review, Apostole. It is always great to hear that our travellers are satisfied and happy with our services. We do hope you won't hesitate to use our services again in our other destinations available worldwide, we would love to see you again! Best,

Posted 5 years ago

“Very good and perfekt to have a Car waiting”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave a review! Safety and comfort are some of our top priorities! We do hope you won't hesitate to use our services again in our other destinations available worldwide, we would love to see you again! Best,

Posted 5 years ago

Welcome Pickups is rated 4.9 based on 6,352 reviews