Welcome Pickups Reviews

Name: Welcome Pickups
Address: Seven Stars House, 1 Wheler Road, Coventry
Rating: 4.86

4.9 Rating 6,350 Reviews

97 %

of reviewers recommend Welcome Pickups

Company Reviews

Metrics

Info

4.9

Based on 6,350 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

About Welcome Pickups:

The easiest, friendliest and most personalized travel experience you will ever have | Think of us as your friend on the ground

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Welcome Pickups 5 star review on 24th February 2018

Triono

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We had two bookings which had been paid for 4 adults and 4 cases and in both cases the cars which arrived could only fit 2 cases. On the first pick up, they had to do reo trips and then overcharged us for the 2nd. The next trip the driver told us via severL messages that his car could fit 4 cases, again it was untrue. He took us to find a taxi to drive 2 passengers and 2 cases and he took the other 2 passengers and cases. On arrival the taxi Meyer was 6.50euro and we were charged 10euro. Not good service at all.”

Helpful Report

Posted 1 year ago

It's truly disheartening to hear of your poor experience. Please know that is far from the norm and we truly apologize. Please contact us at hello@welcomepickups.com regarding the above issue you faced stating your transfer ID number and our Complaint Team will get back to you as soon as possible to assist you further. We thank you for taking the time to leave a review and bringing the above to our attention

Posted 1 year ago

“Stress free transfers with friendly, knowledgeable drivers in clean cars.”

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Posted 1 year ago

“Perfect Coche limpio Muy puntual”

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Posted 1 year ago

“Ottimo! Consigliabile a tutti”

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Posted 1 year ago

“Αριστος επαγγελματίας και πολύ ευγενικός !”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“We used the service in Prague. From the airport to our hotel and then back again. Excellent! Could not fault it.”

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Posted 1 year ago

“For my part, an excellent service from this Company and a great app. Whoever is in charge thought about everything from a travellers perspective. Great communication, photos of driver, meeting point etc. Direct communication with Driver. Obviously slightly more expensive than local taxis but without the uncertainty. We used for both Istanbul Airport trips. Nice Mercedes vehicels also.Highly recommended.”

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Posted 1 year ago

“First rime using this pick up Used it in KL, Malysia to get me to the Airport. Easy to use App and Web. Reasonably priced and driver (Ruby) was lovely, polite, on time and chatty. Will definitely use this company again!”

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Posted 1 year ago

“I recommended it based on my own experience which was very nice!”

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Posted 1 year ago

“I recommended it based on my own experience which was very nice!”

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Posted 1 year ago

“Very efficiemt and friendly”

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Posted 1 year ago

“Très professionnel”

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Posted 1 year ago

“Very well organised. Friendly and punctual drivers.”

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Posted 1 year ago

“Quite new service to KL. Outstanding and simple app and great communication 10/10”

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Posted 1 year ago

“Good & kind & clean Most wonderful driver”

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Posted 1 year ago

“Would use this company again for my airport transfers.”

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Posted 1 year ago

“Dear Viktor, your transfer has been canceled due to driver availability. Please check your email for more details regarding your refund. They send me this after arrival at midnight”

Helpful Report

Posted 1 year ago

Dear Viktor, Thank you for bringing this issue as It's truly disheartening to hear about to the sudden cancellation of your transfer. Please be advised that is far from the norm and we truly apologize. Kindly contact us at hello@welcomepickups.com regarding the above issue you faced stating your transfer ID number and our Complaint Team will get back to you as soon as possible to assist you further.

Posted 1 year ago

“Super pünktlich, freundlich, hat alles gut funktioniert.”

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Posted 1 year ago

“Ormai è diventata ufficialmente la mia app per prenotare taxi all arrivo e al rientro”

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Posted 1 year ago

Welcome Pickups is rated 4.9 based on 6,350 reviews