Welcome Pickups Reviews

Name: Welcome Pickups
Address: Seven Stars House, 1 Wheler Road, Coventry
Rating: 4.85

4.9 Rating 6,366 Reviews

97 %

of reviewers recommend Welcome Pickups

Company Reviews

Metrics

Info

4.9

Based on 6,366 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Welcome Pickups:

The easiest, friendliest and most personalized travel experience you will ever have | Think of us as your friend on the ground

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service - we were very well looked after by our driver”

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Posted 2 years ago

“Good service”

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Posted 2 years ago

“The driver never came. From our Hotel to the Prague airport. The driver did not answer my calls. W-1876759-2”

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Posted 2 years ago

Hi there! We are aware that our Customer Care team has been in touch with you to extend our sincere apologies and clarify the events you brought to our attention. Our Complaint Team will reach out to you as soon as possible to assist you further with the issue you faced. Thank you for taking the time to leave a review and for bringing the above to our attention.

Posted 2 years ago

“Brilliant service .great friendly guy when he picked us thank you .”

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Posted 2 years ago

“This is a great service, I am glad I had this experience I will definitely recommend my friends & family to choose this service Thank you”

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Posted 2 years ago

“It's been our first time using this service and we are really satisfied of the services provided. We'll definetely use this company again.”

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Posted 2 years ago

“Facilité d'utilisation”

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Posted 2 years ago

“The driver was very nice and helpful”

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Posted 2 years ago

“Top service”

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Posted 2 years ago

“Helpful friendly driver . Kept in contact about pick up . He arrived on time . Car was clean”

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Posted 2 years ago

“Excellent transfer from Electra Metropolis Hotel in central Athens to Airport. Very punctual with a very pleasant and professional driver Demetrios. Excellent price for fare and so easy to arrange.Taxi spotless and a smooth drive to Airport. Learned a lot about Athens and the Greek culture from Demetrios. Would certainly recommend and would definitely use again.”

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Posted 2 years ago

“Great professional service and the driver was exceptionally friendly with a smile on arrival at the Airport pick-up point. Our journey to the hotel was first class and felt very safe and the driver was very friendly and talkative which made us feel at ease. Would definitely use welcome pick-ups again.”

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Posted 2 years ago

“First time using Welcome Pickups and we were very happy with the service. Driver was waiting for us, explained where we were going, what we were passing by, carried our bags down a pedestrian street for us...he was very helpful.”

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Posted 2 years ago

“The driver didn’t show up and 20% of the payment was kept because I have cancelled within 24 hours from the scheduled time. No telephone number was available to enquire. Then I cancelled the way back transfer as well and 20% was kept even if It was it three days before!!! This is a fraud !!”

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Posted 2 years ago

It's truly disheartening to hear of your poor experience. Please know that is far from the norm and we truly apologize. Please contact us at hello@welcomepickups.com regarding the above issue you faced stating your transfer ID number and our Complaint Team will get back to you as soon as possible to assist you further. We thank you for taking the time to leave a review and bringing the above to our attention.

Posted 2 years ago

“Both pickups were on time and identified themselves and us easily. Cars were clean. Drivers pointed out places of interest on the way to our destinations.”

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Posted 2 years ago

“We had two bookings which had been paid for 4 adults and 4 cases and in both cases the cars which arrived could only fit 2 cases. On the first pick up, they had to do reo trips and then overcharged us for the 2nd. The next trip the driver told us via severL messages that his car could fit 4 cases, again it was untrue. He took us to find a taxi to drive 2 passengers and 2 cases and he took the other 2 passengers and cases. On arrival the taxi Meyer was 6.50euro and we were charged 10euro. Not good service at all.”

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Posted 2 years ago

“Stress free transfers with friendly, knowledgeable drivers in clean cars.”

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Posted 2 years ago

“Perfect Coche limpio Muy puntual”

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Posted 2 years ago

“Ottimo! Consigliabile a tutti”

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Posted 2 years ago

“Αριστος επαγγελματίας και πολύ ευγενικός !”

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Posted 2 years ago

Welcome Pickups is rated 4.9 based on 6,366 reviews