Welcome Pickups Reviews

Name: Welcome Pickups
Address: Seven Stars House, 1 Wheler Road, Coventry
Rating: 4.86

4.9 Rating 6,350 Reviews

97 %

of reviewers recommend Welcome Pickups

Company Reviews

Metrics

Info

4.9

Based on 6,350 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

About Welcome Pickups:

The easiest, friendliest and most personalized travel experience you will ever have | Think of us as your friend on the ground

Visit Website

Write Your review

Tell us how Welcome Pickups made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Welcome Pickups 5 star review on 24th February 2018

Triono

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Geweldige service. Wel wat verwarring over ophaaltijd van onze bestemming. Lag waarschijnlijk aan uur tijdsverschil. Goed opletten dus!”

Helpful Report

Posted 2 years ago

“5⭐️ - seri e precisi”

Helpful Report

Posted 2 years ago

“Toimi hyvin. Käytän varmasti toistekin”

Helpful Report

Posted 2 years ago

“This service is a great use of technology. It was great to know we had a pickup scheduled after 20+ hours of traveling with a young child.”

Helpful Report

Posted 2 years ago

“Please check that you do not charge twice. It was mistak and two drivers come”

Helpful Report

Posted 2 years ago

“Tony was great and very helpful”

Helpful Report

Posted 2 years ago

“Excellent Service! The driver, Sir Andreas was very cordial, attentive and helpful. He demonstrated knowledge of the city of Athens and oriented correctly about our destination.”

Helpful Report

Posted 2 years ago

“Au top, nous recommandons. Christelle et Marc”

Helpful Report

Posted 2 years ago

“Promptitudine. Amabilitate. Cordialitate. Bun simt . Calatorie in siguranta”

Helpful Report

Posted 2 years ago

“We had a pick up scheduled for our arrival in Spain. Upon arrival, I knew an hour was not enough time to get to our driver (they set this time, not me)......3 international flights all landed at the same time and customs was backed up. I began chatting with our driver through the app. He assured me he would not leave us, that he understood and he would wait. When an hour hit, he messaged and said I am leaving and was gone. So, here we are in Spain, 100.00 paid and lost and no idea where to go or what to do. Is this really a way to run a business? Not to mention, I went ahead and cancelled the return booking and lost even more money. I plan to let our hotel know about this so they do not refer other guests to you and I also plan to leave reviews on any site I can about this company. What a way to arrive in Spain! Save your money and take the metro! 6.00 trip to our hotel via the metro.”

Helpful Report

Posted 2 years ago

We are sorry to learn you were disappointed with your experience. Certainly we value the loyalty and trust of our customers and strive to deliver the best possible experience whenever we can, however we have not met yours or our high standard in this instance. Your comments have also been shared with necessary departments to allow us to review issues which you highlight in your review. We thank you for taking the time to write to us. Could you please get into contact with our customer service department at hello@welcomepickups.com and provide them with a transfer ID so that we can have a more in depth look into what happened with your transfer.

Posted 2 years ago

“Get rid of worries!”

Helpful Report

Posted 2 years ago

“Hi Sergio picked me up when I visited Madrid on the 14th April and when I left on the 18th April. He was on time. Helpful and the drive to and from the airport was absolutely fine. I felt safe and he was really helpful. I accidentally pressed number 1 star but I do mean the service is a 5 star. I’m glad I booked welcome pick ups and I will recommend this company and will use this company as a solo traveller as I felt safe. Thank you Sergio and thank you welcome pick ups! Best wishes, Sonia”

Helpful Report

Posted 2 years ago

“Very professional and friendly service”

Helpful Report

Posted 2 years ago

“It wasa very good trip😌”

Helpful Report

Posted 2 years ago

“Le trajet avec Welcome s'est très bien déroulé, sans aucun problème. Merci !”

Helpful Report

Posted 2 years ago

“Our driver, Giannis, was on time for our arrival and our 3am departure. Offered things to see and do while in Athens. Helped with our bags (some heavy). Giannis provided great service and did all with a kind smile. Will use this service on our next trip.”

Helpful Report

Posted 2 years ago

“Ponctuel et sympathique Pratique”

Helpful Report

Posted 2 years ago

“So far my experience with Welcome Pickups has been a oso tuve one.”

Helpful Report

Posted 2 years ago

“Easy to use and provided a good driver. Will definitely use them again.”

Helpful Report

Posted 2 years ago

“Excellent service Very polite driver Extremely clean cars Perfect service”

Helpful Report

Posted 2 years ago

Welcome Pickups is rated 4.9 based on 6,350 reviews