Welcome Pickups Reviews

Name: Welcome Pickups
Address: Seven Stars House, 1 Wheler Road, Coventry
Rating: 4.86

4.9 Rating 6,352 Reviews

97 %

of reviewers recommend Welcome Pickups

Company Reviews

Metrics

Info

4.9

Based on 6,352 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

About Welcome Pickups:

The easiest, friendliest and most personalized travel experience you will ever have | Think of us as your friend on the ground

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Welcome Pickups 5 star review on 24th February 2018

Triono

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Do a good job, driver on time at thé airport. Very clean car.”

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Posted 5 years ago

We thank you for your kind words! We do hope you won't hesitate to use our services again in any of our Welcome destinations! In the meantime, allow us to wish you many more happy adventures! We wish you all the best,

Posted 5 years ago

“Fantastic trip to our hotel! Joaquín, taxi driver in Seville, was the perfect driver, perfect driving, luxury vehicle, highly recommended.”

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Posted 5 years ago

“Very good service. The driver stergios provided us with lot of information.”

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Posted 5 years ago

Hello, We are delighted to hear you are happy with our service. We hope to see you on board with us soon. We wish you all the best,

Posted 5 years ago

“Hi there, I had previously written a negative review due to the fact that in Barcelona I felt the charge for the taxi that picked us up was overpriced. While true that it is an expensive service compared to the taxis you can hail in front of your hotel/ residence, it is a professional, clean service and the driver we had was very friendly and punctual. When I wrote the review I was immediately contacted by William who oversees the operation and he ensured that we received a refund to our Visa for the price we had been overcharged so that instead of paying 81 euros, we were refunded 48 euros and thereby only paid approximately what it costs with a regular taxi service. Our faith in this company was definitely restored by this gesture of honesty, kindness and understanding. Rest assured that you are dealing with professionals and an honest service but be careful to not overpay--do your homework and check comparisons before leaving home.”

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Posted 5 years ago

Thank you for your review. We really appreciate your feedback and hope you will use our services again. To many more happy and safe adventures. We wish you all the best,

Posted 5 years ago

“Excellent service , communication exceptional..driver was a true gentleman man, polite and very friendly , even went out of his way to provide us with fresh cold water from the airport to the hotel 5 stars”

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Posted 5 years ago

Thank you for your review! We hope you won't hesitate to use our services again! Find us on social media to know more about us, our products and services. We wish you all the best,

Posted 5 years ago

“I will be able to complete my review once I received my refund from you for the transfer you canceled on 31 July 2019. No refund has been received yet.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave a review! We do hope you won't hesitate to use our services again in our other destinations available worldwide, we would love to see you again! If you wish to make a query about a refund. Please contact us at orders@welcomepickups.com We wish you all the best,

Posted 5 years ago

“Première fois que je fais affaire avec votre compagnie. Je n'hésiterais pas à recommander ou à refaire affaire avec vous. J'ai vraiment apprécié.”

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Posted 5 years ago

Thank you for your review! We hope you won't hesitate to use our services again! Find us on social media to know more about us, our products and services. We wish you all the best,

Posted 5 years ago

“Excellent”

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Posted 5 years ago

Thank you for your review. We really appreciate your feedback and hope you will use our services again. To many more happy and safe adventures. We wish you all the best,

Posted 5 years ago

“Excellent service.”

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Posted 5 years ago

Thank you for your review! We couldn't thank you enough for your words, trust and support! We look forward to the next time we get to see you! We wish you all the best,

Posted 5 years ago

“Very clean car awesome service and great personality”

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Posted 5 years ago

Thank you for your review and the photos too! We are so happy your travel experience started as it should. Don't hesitate to use our services again when you and your family visit a city where we operate! We would love to see you again! We wish you all the best,

Posted 5 years ago

“This service is a shame. Taxi was cancelled to go to the port at 5h22 morning without any solution. But they debited my credit card immediately for sure !!! And tarif are very much expensive compared to the fix rate...”

Helpful Report

Posted 5 years ago

Dear Delphine, We would like to extend our most sincere apologies regarding the quality of the service you received, we fully understand your frustration, and we would appreciate a chance to make things right. A member of our Customer Care team has emailed you and is eager to discuss this with you further. We would highly appreciate it if you could take some time and discuss this with our representative to further share your thoughts! Look forward to hearing from you. Thank you.

Posted 5 years ago

“We highly recommend Welcome Pickups. Our driver Luis was punctual, helpful and super friendly- even at 2.30 am :)”

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Posted 5 years ago

Thank you for such wonderful feedback! This is great to hear and we are so happy that our driver was able to enhance your Welcome Pickups experience. We really appreciate you taking the time to let us know how enjoyable and professional you found your trip to be. We look forward to your next journey with us. We wish you all the best,

Posted 5 years ago

“Driver came on time. He was professional, courteous, and made our trip easy and comfortable.”

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Posted 5 years ago

Thank you for trusting us! We really appreciate it! We look forward to seeing you again in our other destinations too! We wish you all the best,

Posted 5 years ago

“Fine arrangement”

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Posted 5 years ago

Thank you for your review. We really appreciate your feedback and hope you will use our services again. To many more happy and safe adventures. We wish you all the best,

Posted 5 years ago

“Everthing very good”

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Posted 5 years ago

Thank you for your review! We look forward to seeing you again in our other destinations. Did you know that we cover 40 cities around the globe at the moment? Give us a follow to know more about us and our destinations and to receive offers. We hope to see you soon again! We wish you all the best,

Posted 5 years ago

“Fantastic service from Zeeshan at welcome pickups. He was on time and very professional and friendly. Perfect start to our mini break”

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Posted 5 years ago

“We got a transfer from Athens Airport. Although it was hassle free I didn’t expect it to be in a general taxi that I could have hopped in myself at the airport . I did wonder if we had paid more for something we could have done ourself just as easy at the airport”

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Posted 5 years ago

Thank you for your review! We hope you won't hesitate to use our services again! Find us on social media to know more about us, our products and services. We wish you all the best,

Posted 5 years ago

“Genial, conducción suave y segura. Recibimiento con agua y chocolate. Servicio de lujo en vehículo de alta gama, Jaguar XF, altamente recomendable. Gracias Pedro”

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Posted 5 years ago

“Awesome Mohamed service was superb”

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Posted 5 years ago

Thank you for this amazing feedback. We are thrilled to learn that all your Welcome experiences have been so professional and enjoyable. We appreciate your support and we look forward to your next journey with us! We wish you all the best,

Posted 5 years ago

“Excellent service!!”

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Posted 5 years ago

Thank you for your review! We hope you won't hesitate to use our services again! Find us on social media to know more about us, our products and services. We wish you all the best,

Posted 5 years ago

Welcome Pickups is rated 4.9 based on 6,352 reviews