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Welcome Pickups Reviews

4.9 Rating 6,353 Reviews
97 %
of reviewers recommend Welcome Pickups
4.9
Based on 6,353 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult

About Welcome Pickups:

The easiest, friendliest and most personalized travel experience you will ever have | Think of us as your friend on the ground

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Anonymous
Anonymous  // 01/01/2019
β€œGenial, conducciΓ³n suave y segura. Recibimiento con agua y chocolate. Servicio de lujo en vehΓ­culo de alta gama, Jaguar XF, altamente recomendable. Gracias Pedro”
Helpful Report
Posted 5 years ago
We thank you for your kind words! We do hope you won't hesitate to use our services again in any of our Welcome destinations! In the meantime, allow us to wish you many more happy adventures! We wish you all the best,
Posted 5 years ago
β€œAwesome Mohamed service was superb”
Helpful Report
Posted 5 years ago
Thank you for this amazing feedback. We are thrilled to learn that all your Welcome experiences have been so professional and enjoyable. We appreciate your support and we look forward to your next journey with us! We wish you all the best,
Posted 5 years ago
β€œExcellent service!!”
Helpful Report
Posted 5 years ago
Thank you for your review! We hope you won't hesitate to use our services again! Find us on social media to know more about us, our products and services. We wish you all the best,
Posted 5 years ago
β€œExcellent service!!”
Helpful Report
Posted 5 years ago
Thank you for your review! We hope you won't hesitate to use our services again! Find us on social media to know more about us, our products and services. We wish you all the best,
Posted 5 years ago
β€œReally nice to be picked up at the airport or hotel, no trying to book a taxi or find the address, simple and as cheap as getting a taxi at the airport.”
Helpful Report
Posted 5 years ago
Thank you for trusting us! We really appreciate it! We look forward to seeing you again in our other destinations too! We wish you all the best,
Posted 5 years ago
β€œEverything O.K”
Helpful Report
Posted 5 years ago
Thank you for your review! We look forward to seeing you again in our other destinations. Did you know that we cover 40 cities around the globe at the moment? Give us a follow to know more about us and our destinations and to receive offers. We hope to see you soon again! We wish you all the best,
Posted 5 years ago
β€œVery good and organised. A real service especially with children and suitcases in a city you don't know.”
Helpful Report
Posted 5 years ago
Thank you for this amazing feedback. We are thrilled to learn that all your Welcome experiences have been so professional and enjoyable. We appreciate your support and we look forward to your next journey with us! We wish you all the best,
Posted 5 years ago
β€œJust perfect! Well organized, friendly and efficient”
Helpful Report
Posted 5 years ago
Thank you for your review! We look forward to seeing you again in our other destinations. Did you know that we cover 40 cities around the globe at the moment? Give us a follow to know more about us and our destinations and to receive offers. We hope to see you soon again! We wish you all the best,
Posted 5 years ago
β€œProfessional service all round. The driver was punctual and polite.”
Helpful Report
Posted 5 years ago
Thank you for this amazing feedback. We are thrilled to learn that all your Welcome experiences have been so professional and enjoyable. We appreciate your support and we look forward to your next journey with us! We wish you all the best,
Posted 5 years ago
β€œThis company's booking website needs to STATE UP FRONT that any size "hand luggage" (including purses, backpacks) will count as "luggage." The charge for "extra" luggage was also shocking. The booking web-page only asked the buyer for + or - number of "checked luggage." What a trap.”
Helpful Report
Posted 5 years ago
Dear Jal, We are sorry to hear about the experience you encountered while using our services, as this is not the high standard that we aim to provide at Welcome Pickups. and would like to have the opportunity to reach out to you directly. A member of our Customer Care team is eager to get in touch with you and discuss this with you further. We hope you take the time and email our Customer Care team to resolve this with you and share with them any details about your experience. Our email address is orders@welcomepickups.com. We look forward to hearing from you. Thank you.
Posted 5 years ago
β€œDrivers are professional and respectful. On time and safe. Totally recommended.”
Helpful Report
Posted 5 years ago
Thank you for such wonderful feedback! This is great to hear and we are so happy that our driver was able to enhance your Welcome Pickups experience. We really appreciate you taking the time to let us know how enjoyable and professional you found your trip to be. We look forward to your next journey with us. We wish you all the best,
Posted 5 years ago
β€œFirst class service on two pick ups. Would highly recommend. Will definitely use them again”
Helpful Report
Posted 5 years ago
We thank you for your kind words! We do hope you won't hesitate to use our services again in any of our Welcome destinations! In the meantime, allow us to wish you many more happy adventures! We wish you all the best,
Posted 5 years ago
β€œBooked and paid for a transfer months before we flew out to Corfu, even after emailing several times stating that I had not received the contact details or photo of our driver as per their booking procedure, I was reassured that the transfer was indeed confirmed, even though I still hadn't received the details when we boarded the plane. Reached our destination and when I switched on my phone I had an email saying our transfer was cancelled and they had tried to contact me (while I was ON THE PLANE) - we were left stranded in the airport with no clue what to do. Eventually got into a taxi. The whole situation was made worse by the fact that our flight arrived late at night (hence why i booked a transfer well in advance) and we had two tired and hungry children with us. Will never use this company again.”
Helpful Report
Posted 5 years ago
Dear Liza, We would like to extend our most sincere apologies regarding the experience in Corfu. The service you received is not to the high standard that we aim to provide at Welcome Pickups. A member of our Customer Care team will be contacting you and is eager to discuss this with you further. We would highly appreciate it if you could take some time and discuss this with our representative to further share your thoughts! We look forward to hearing from you. Thank you!
Posted 5 years ago
β€œPedro was fantastic”
Helpful Report
Posted 5 years ago
Thank you for your rating! We really appreciate your feedback and hope you will use our services again. We wish you all the best,
Posted 5 years ago
β€œIncreΓ­ble trayecto”
Helpful Report
Posted 5 years ago
Thank you for your rating! We really appreciate your feedback and hope you will use our services again. We wish you all the best,
Posted 5 years ago
β€œWas FANTASTIC!!!!”
Helpful Report
Posted 5 years ago
Wow, what a nice review! Thank you for trusting us! We do look forward to seeing you again soon! We wish you all the best,
Posted 5 years ago
β€œBrilliant service at a good rate”
Helpful Report
Posted 5 years ago
Thank you for your review. We really appreciate your feedback and hope you will use our services again. To many more happy and safe adventures. We wish you all the best,
Posted 5 years ago
β€œExcellent service , they rang my mobile to tell me the driver was waiting in arrivals ,and he was , and with my name on show , ,nice car , and he spoke good English ,he also knew were the hotel was ,they again rang my mobile to say the driver was outside the hotel, we also had the same car and driver for the return journey, very good company will use again .”
Helpful Report
Posted 5 years ago
Thank you for such wonderful feedback! This is great to hear. We really appreciate you taking the time to let us know how enjoyable and professional you found your trip to be. We look forward to your next journey with us. We wish you all the best,
Posted 5 years ago
β€œExcellent Service”
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Posted 5 years ago
β€œPunctual and friendly I would use welcome pickup everytime I’m in Greece!!πŸ˜€πŸ˜€πŸ˜€πŸ‘πŸ‘πŸ‘πŸ‘β€
Helpful Report
Posted 5 years ago
Welcome Pickups is rated 4.9 based on 6,353 reviews