Wellgosh Reviews

Name: Wellgosh
Address: 34 High Street, Leicester
Rating: 4.71

4.7 Rating 6,394 Reviews

93 %

of reviewers recommend Wellgosh

Company Reviews

Questions

Metrics

4.7

Based on 6,394 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Email:

support@wellgosh.com

Location:

34 High Street
Leicester
LE1 5YN

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Wellgosh 5 star review on 31st August 2022

255

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Return customer, always happy with these guys”

Helpful Report

Posted 2 years ago

“Absolutely dreadful customer service. Ordered a three day shipping. After 6 days still no tracking number or delivery status. Emails from me left ignored by staff for four days before unhelpful and lazy response. False advertising on deliverables and promises at point of sale.”

Helpful Report

Posted 2 years ago

“Haven’t received my order yet. I have been waiting 11 days and counting. Courier emailed my order was cancelled and I contact shop. They advised that my order had been delivered (on a date a few days before I placed my order). I emailed again but haven’t got a reply. Got a text from Royal Mail on day 10 saying that they now had the parcel so hopefully this is a positive sign. Uncertainty and hassle will make me think twice about ordering again.”

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Posted 2 years ago

“On time ! Good store”

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Posted 2 years ago

“wow thank you ^^”

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Posted 2 years ago

“Purchaced a collectable toy . Price was very competitive and it is confirmed authentic . Shipping was super quick . I am happy with my purchace and will be back”

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Posted 2 years ago

“Just brilliant. Easy to order. Competitive pricing. Fast delivery by a trusted courier service. Ordered Wednesday night - delivered Friday morning. Efficient, professional company that clearly cares about its customers.”

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Posted 2 years ago

“I asked for refuse for a pretty damn long time. but wellgosh couldn't deal with it. I still don't have the tracking number on my order but apparently, I got the item. And it gives me a lot of hassle to send it back. Please work guys your service is just a mess.”

Helpful Report

Posted 2 years ago

“I have to say that my experience of ordering was great and my item arrived in good time. Unfortunately the item was too big so I had to return it and the return process was pretty slick. However, that’s where the good news has ended - it’s been over a week since the item arrived at Wellgosh (tracked via Royal Mail) and I had nothing from them to confirm receipt or confirm that a refund has been processed. I’ve sent a few emails but still had nothing from them in response. I did see that the owner responded to feedback in the past so hoping that they read this review and respond.”

Helpful Report

Posted 2 years ago

“Very happy with the item. Same day despatch and arrived the next day.”

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Posted 2 years ago

“I've received my order with the missing part and emailed to customer service a couple of times but no response at all. Very poor customer service.”

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Posted 2 years ago

“Absolutely superb service, as always. Even better when you see yourself on the review photo”

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Posted 2 years ago

“Ordered a pair of trainers and I was very surprised at how quickly they were delivered. Awesome service. I will be visiting the site again. Thank you”

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Posted 2 years ago

“Exactly service the gentleman I spoke to on the phone was very helpful”

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Posted 2 years ago

“Items were extremely oversized would have been nice to know this in the info. Also upto 28 days for a refund is crazy!”

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Posted 2 years ago

“I made a order for 2 pairs of shoes but only received 1 of the 2 pairs. I have emailed them about 8 times and still not had a reply. If you phone they say you need to send a email but never reply still waiting for trainers or refund. Its a complete joke I'm having to do all this just to get my order or money back”

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Posted 2 years ago

“Well happy on time delivery no nonsense order”

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Posted 2 years ago

“Reasonably priced, quick delivery”

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Posted 2 years ago

“Brum has been screaming out for a shop like this for years. Well pleased 😁”

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Posted 2 years ago

“Good quick service, well packed and a bargain purchase - Wallabees”

Helpful Report

Posted 2 years ago

Wellgosh is rated 4.7 based on 6,394 reviews