“Paid for next day delivery on 21st December, but item has still not arrived. No one is answering the customer services telephone line or responding to emails - even today (4th January). Payment has been taken and confirmation of order was received. Had to spend my Christmas eve on an unplanned shopping trip to replace the presents which had not arrived. REALLY disappointed: one of the worst online shopping service I have experienced.”
“Order not delivered on time despite paying for next day delivery. Also no answer at Customer Support. Unfortunately not impressed with the service, hopefully I'll be pleased with the wellies, if they arrive...”
“Poor service, paid for next day delivery but still not received and too late for Christmas now. No one answers emails or the phone. Really disappointing”
“My original order was for size 10 boots but I noticed that size 11 had been entered. This problem was resolved quickly and pleasantly. I received my order today and I am very pleased with the item.”
