Thank you so much for your amazing review, Sharon! We're absolutely thrilled to hear that you're over the moon with your purchase and that it makes your Christmas tree look so luxurious. We can't wait for December either – the holiday spirit is just around the corner :)
Warm regards,
Team WeRchristmas
“Brilliant service, the beads that I ordered where just as described on website, speedy delivery items were well packaged, definitely worth the price, will definitely use this site again in the future.”
Thank you so much for your fantastic review, Andrew! We're thrilled to hear that you found our service brilliant and that the beads met your expectations. Your appreciation for our speedy delivery and packaging truly motivates us to keep up the great work. We can’t wait to welcome you back for your future orders!
Warm regards,
Team WeRchristmas
Thank you for your feedback, Jenni! We're sorry to hear that some of the baubles arrived damaged. We appreciate your suggestion regarding the packaging, and we'll certainly look into improving it to ensure a safer delivery in the future. If you would be able to send over an email with your issue we can get this resolved for you and come up with a solution :)
Warm regards,
Team WeRchristmas
Thank you so much for your lovely review, Ann! We're delighted to hear that you are pleased with your order and found it beautiful. Your kind words truly brighten our day, and we appreciate your support!
Warm regards,
Team WeRchristmas
Thank you so much for your kind review, Eleanor! We’re delighted to hear that you found the items lovely and easy to use. Your satisfaction means the world to us, and we hope to serve you again soon!
Warm regards,
Team WeRchristmas
“I ordered a few figurines from WeRchristmas online which was a very easy process.
All my items were delivered well packaged and in perfect condition.
The quality of all the figurines are of excellent quality which I am extremely delighted with.
All will last for many years to come.
I highly recommend WeRchristmas who I have purchased from previously.”
Thank you so much for your wonderful review, Paul! We're delighted to hear that you found the ordering process easy and that your figurines arrived in perfect condition. It's fantastic to know that you're pleased with the quality, and we truly appreciate your recommendation. Your continued support means the world to us!
Warm regards,
Team WeRchristmas
Thank you for your wonderful review, Josephine! We're so glad to hear that you loved our Christmas decorations and found our prices reasonable. It's great to know that your order was delivered quickly too! We appreciate your support and hope to see you back for more festive items soon.
Warm regards,
Team WeRchristmas
“No great basically a rubber ball with a plastic crown to make it look like a bauble , the crown is ill fitting if you call it fitted as it just hangs over the bung pin, had to super glue it to keep them in place, disappointed purchase”
Hello Caroline,
I’m sorry to hear that the bauble didn't meet your expectations and that the crown was ill-fitting. We appreciate your feedback as it helps us improve our products. If you have any further concerns, feel free to reach out to our support team.
Thank you for your understanding.
Best wishes,
Team WeRchristmas
Thank you so much for your delightful review, Ruth! We're so glad to hear that you think our little tree is fabulous! We hope it brings lots of joy and cheer to your holiday celebrations this season.
Warm regards,
Team WeRchristmas
Thank you so much for your lovely review, Yvonne! We're delighted that you love the latte coloured baubles and appreciate the fast delivery. Your recommendation means the world to us, and we hope you enjoy decorating with them!
Warm regards,
Team WeRchristmas
Thank you so much for your wonderful review! We’re delighted to hear that you love the product and that our service met your expectations. We truly appreciate your recommendation and look forward to serving you again!
Warm regards,
Team WeRchristmas
“I bought a 3ft tree having shoes and hat . Good quality. It’s worth to buy but it came with one shoe! A bit weird . I emailed to company but still no answer! . I bought 2 dolls and a set of 12 of candles. Dolls are one boy and one girl and looks great but I haven’t tried the candles if they are working but still they look beautiful on the tree”
Hello Javad,
Thank you for your review! We're glad to hear you liked the quality of the tree and the dolls. However, we're truly sorry to hear about the issue with the missing shoe and the lack of response to your email. Your feedback is important to us, and we strive to ensure all our customers are satisfied. If you haven't received a reply yet, please reach out again; we're here to help!
Warm regards,
Team WeRchristmas
Thank you so much for your fantastic review, Paula! We're thrilled to hear that you found our product beautiful and a great value for money. Your satisfaction is what we strive for, and it’s wonderful to see our efforts appreciated.
Warm regards,
Team WeRchristmas
Thank you for sharing your wonderful feedback, Paulenek! We're thrilled to hear that your daughter loves her gift and is excited to put it up. It warms our hearts to know our products are bringing joy to your family!
Best wishes,
Team WeRchristmas
“Customer service is shocking missing stake.......photos sent received ground pegs so yet again I try to contact back and forth to just receive message to stay we have already replaced no Werchristmas it's a stake not ground peg how does ground peg work”
Hello Viv,
I’m really sorry to hear about the mix-up with your order and the difficulties you’ve faced in getting the correct item. Our support team is currently working with you on this and we hope this gets amended!
Thank you for your patience during this time.
Warm regards,
Team WeRchristmas
Thank you for your lovely feedback, John! We're delighted to hear you loved the item and appreciated our fast delivery and prices. Your support means the world to us, and we can't wait to welcome you back!
Warm wishes,
Team WeRchristmas
“I am still waiting for my return information after I was sent a faulty item , despite emailing several times.
As yet u no able to return and no refund .”
Hello Graham,
I’m truly sorry to hear about the inconvenience you’ve faced with your return and the faulty item. This isn’t the experience we aim to provide, and I understand your frustration. Please rest assured that we are looking into this matter and will get back to you as soon as possible with the information you need via our support platform.
Thank you for your patience during this time.
Warm regards,
Team WeRchristmas
Hello Andrea,
I’m sorry to hear that your order hasn't arrived yet. We understand how frustrating this can be, and we're looking into it to ensure it gets to you as soon as possible. Thank you for your patience during this time.
Warm regards,
Team WeRchristmas
We're delighted to hear you found everything absolutely beautiful! Your kind words truly inspire us to keep creating wonderful products.
Warm wishes,
Team WeRchristmas
