“We ordered a pre lit Christmas tree on 4th December, due to be delivered in two to four days. I did email when the tree hadn’t been delivered on the 8th December, and received a prompt reply explaining that the courier had a backlog of orders, but we could request a refund if we wished. Anyway the Christmas tree arrived yesterday, just as described. I have sent a thank you email, and will definitely be happy to order from you again in the future.”
“Very happy with this little Christmas tree.
It looks life like and it's size is just perfect for our home.
Delivery was prompt and the delivery guy was courteous and helpful, carrying our parcel up to the first floor.”
“Despite being let down by parcel force, we r Christmas have great customer service, responding promptly to emails, chasing delivery and refunded the delivery charge due to postal delays”
“Lovely garland! I wanted to add something extra to my kitchen. Brought 3 and these were perfect!
I have added my own colour scheme of purple but they come really full with baubles so no need to add. They look very pretty on my kitchen cabinets.
I want to get another one for my stairs now”
“Despite numerous e mails I haven’t received my garland - and I do not have hope that I will get before Xmas - so disappointed - yes I made a mistake with the address /postcode but I have repeatedly e mailed but still no reply and no garland will not purchase from here again as they are unable to sort beyond disappointed ☹️”
“This is what I was after especially with the amount of space between each tree, however the quality of the trees sn't up to much. It looks like someone has wrapped the lights round the trees before spreading them out and when I went to fluff them up some of the branches were tied down with the wire so had to price them away. a couple of the branches came away too but on a good note the light is pretty good.”
“Edited review: Having just completed my 5 star review, where I couldn't comment on the longevity of the product, 3 hours later I can - as the lights have stopped working alteady!! So that's 4 days of operating and they're going in the bin!
I bought the Spiral pathway lights (set of 4) and love them. They're big enough to be festive but not too big that they get blown away in winter gales. Delivery was quick & packaging was good. I've only had them a couple of weeks so can't comment on their longevity - I'll only know that when I take them out again next Christmas”
“Unfortunately, the delivery was 5 days delayed. The team did refund my postage. However, now I have the lights and they do not work. I have emailed customer support but no response. Very disappointing.”
“This tree is gorgeous. Not quite as full as the photo but still a nice full tree. I’m really happy with it. That so, I didn’t want to put baubles on it was that beautiful. I’ve not ordered the matching garland.
I chose next day delivery which didn’t happen, it took a week but I think that was down to the carrier. The company refunded my delivery fee. Can’t fault the communication either. Have and will order again.”
