Login
Start Free Trial Are you a business? Click Here

WeRchristmas Reviews

4.2 Rating 2,126 Reviews
78 %
of reviewers recommend WeRchristmas

Write Your review

The tree is good. The patterns are good but could be better. The timer doesn't work properly. When I set the 8 hour timer it turns the tree off after 8 hours but it doesn't turn back on so I can't use the built-in time as a recurring timer. I have had to put it on a time clock. Mode 1 button has different patterns, but mode 2 only has one pattern only so I can't see the point of the button. I have had to put guy ropes from the top as it's very unstable in strong wind. Also if I set a pattern on a certain speed. When I turn the tree off and back on it reverts back to full fast speed flashing even though the instructions say it has a memory to remember the last pattern and speed. Maybe mine has a faulty controller, but I can't fully tell. Like I say it's nice, but could be better. Still glad I purchased it.
Helpful Report
Posted 31 minutes ago
No trouble with purchasing
WeRchristmas 5 star review on 11th December 2025
Helpful Report
Posted 40 minutes ago
Item arrived faulty & I found it really difficult to gain a returns label
Helpful Report
Posted 54 minutes ago
Easy to order and quick delivery
Helpful Report
Posted 58 minutes ago
If I could give zero stars, I absolutely would. I ordered a tree that turned out slightly smaller than expected, so I placed a second order for the same tree in the larger size, paying for next day delivery. I then wasted an entire day waiting for it, only for nothing to arrive. When I contacted customer support, I was casually informed that there was a “known issue” with Parcel Force that would delay deliveries - something they knew about but never bothered to tell customers. They couldn’t tell me the length of the delay, or even if my order would ever arrive. Since this was a time critical purchase, I asked for a full refund. They refused. I was told I had to wait for the parcel to eventually show up (at some unknown time), reject it at the door, and only then would they consider issuing a refund. Jude, the representative I was dealing with, was shockingly unprofessional - using emojis while handling what was clearly a formal complaint. When he escalated the issue to his supervisor, Morgs, I expected some competence. Instead, I got the exact same dismissive attitude and a repeated refusal to refund a product they couldn’t even confirm where it was or when I could expect delivery By this point, a week had passed, and Parcel Force informed me they had never even received the parcel. No tracking, no location, no update - nothing. Then, on Tuesday, I received a text saying the item was “out for delivery.” I waited in again all day, only to receive a message at 7pm claiming my address was “unknown” and the parcel was being returned to the sender - this, despite them successfully delivering the first tree to the exact same address days earlier. The next day, I received a notification saying the parcel had been “delivered.” The photo showed a tiny 30cm box dumped in my garden - absolutely not a 7-foot Christmas tree. I sent the photos to WerChristmas. Unsurprisingly, no response. Again. When I got home it was some perfume that my other half had ordered from boots - not my Christmas Tree. This company is an absolute shambles. The customer service is appalling-— evasive, unprofessional, and seemingly untrained and uneducated. I will almost certainly have to raise a chargeback with my bank, as WerChristmas appears determined to misquote consumer rights and hide behind outdated laws to justify hanging onto over £400 for a product that is either missing, misdelivered, or never dispatched in the first place. I genuinely cannot express strongly enough how much you should avoid this company at all costs. Save yourself the stress, the wasted time, and the battle to get your own money back. The picture is my '7 foot Christmas tree' that has been left in a safe pace
Helpful Report
Posted 1 hour ago
We like the tree and communication with the staff has been you we're let down Parcelforce.
Helpful Report
Posted 1 hour ago
Rubbish service. Ordered with transformer in stock on website. 2nd order to be cancelled for no reason. Still sent the transformer for the lights they can’t provide. Don’t bother.
Helpful Report
Posted 1 hour ago
This site was a great online find. Nice selection of products, reasonable pricing and good quality
Helpful Report
Posted 4 hours ago
Great company to deal with. Quality products and very quick delivery.
WeRchristmas 5 star review on 10th December 2025 WeRchristmas 5 star review on 10th December 2025
Helpful Report
Posted 9 hours ago
Not a lot to say really candy canes for the tree look nice enough
Helpful Report
Posted 11 hours ago
Was due to be delivered last week and still not arrived
Helpful Report
Posted 13 hours ago
Absolutely love this Tree It’s lovely and bushy , would recommend
WeRchristmas 5 star review on 10th December 2025
Helpful Report
Posted 14 hours ago
Quick delivery and great prices
Helpful Report
Posted 15 hours ago
WeRchristmas sells only quality products and i wouldn't go elsewhere now. I have a door wreath, corner mantlepiece garlands and now a tree.
WeRchristmas 5 star review on 10th December 2025
Helpful Report
Posted 15 hours ago
Great quality and looks fantastic on my stairs. The only thing it could benefit from is some ties to help secure it but otherwise absolutely no complaints. Would recommend.
Helpful Report
Posted 15 hours ago
I still haven’t received this item, I needed them for window and door bows, very disappointing
Helpful Report
Posted 15 hours ago
Great item, realistic & looks very festive.
Helpful Report
Posted 16 hours ago
Fast efficient service & delivery. Great product too,the lights are stunning & look amazing. Would definately recommend. Great price too !! Thank you.
Helpful Report
Posted 16 hours ago
I bought 2 of these and both are broke. The lights stopped working on both and their chains broke on both also.
Helpful Report
Posted 17 hours ago
Excellent and fast service. Great prices
Helpful Report
Posted 17 hours ago
WeRchristmas is rated 4.2 based on 2,126 reviews