“Very disappointed with the tree - would have been lovely if the top half of lights worked. Customer service slow to respond to faulty item. Several emails sent informing them of fault and picture and video sent in as requested. Got fed up with waiting for replacement so asked for a refund and still waiting for a returns label to be emailed to me. You can’t speak to a person either - all communication is by email etc.”
“Although my order arrived 2 days later than expected, customer services were indeed quick to refund me for the delivery fee and apologise. However, when the tree arrived, and I took the time to fluff it up… it certainly exceeded expectations - so the delay was well worth it. I’ve had so many compliments from neighbours passing by. It’s a show stopper and one that is well made. I’m so delighted I settled on this tree. I purchased the 45 meter lights also!”
“This order has still not been delivered! Meant to be delivered last Saturday but as usual Evri are the worst couriers ever and I still don’t know where my order is”
“Ordered a balsam fir tree and paid for express delivery 1-2 days .Tree arrived 7 days later. I contacted we r Christmas
tried phoning got no reply had to send email asking for refund on delivery which I received. Tree looks fantastic very pleased with it”
“Really pretty garland that looks lovely on our staircase. Only downside is the lights needing to be plugged into a socket, so wires are running across upstairs hallway. Battery operated would have been much better.”
“This was my first experience of buying from WeRchristmas, and I'm impressed. Very wide range of products on offer, and judging by the item I purchased, the quality is very good.
Great Customer Service, prompt delivery, - i'm very happy!”
