“Nice people that i have dealt with and very helpful, but unfortunately i didn't like the product i received, there was too much plastic on the christmas garland, which was ashame, as liked the picture of it.”
Hi Rose!
Thank you for taking the time to share your feedback with us. We’re glad to hear you found our team helpful and friendly! We’re truly sorry that the garland didn’t meet your expectations due to the plastic. We always aim to provide products that bring joy, and your input helps us improve.
We hope to have the chance to serve you better in the future!
Warm regards,
The WeRChristmas Team 🎄✨
Hi Debbie!
Thank you so much for your lovely review! We're delighted to hear that you found our decoration pretty and that our team was able to assist you promptly with the replacement. Your satisfaction is our top priority, and it’s wonderful to know you appreciated our service!
We look forward to serving you again soon!
Warm regards,
The WeRChristmas Team 🎄✨
Hi Eileen!
Thank you so much for your lovely feedback! We’re absolutely delighted to hear that you’re happy with the beautiful baubles and their stunning colours. Your satisfaction means everything to us!
We can’t wait to see how you incorporate them into your Christmas décor!
Warm regards,
The WeRChristmas Team 🎄✨
“Doesn’t come with a plug to make it work (the information about this can be found on the advert, but not very up front), you have to purchase this separately for £15, and out of stock at the time of my purchase.”
Hello Rebecca,
We're sorry to hear that your experience with our product has not met your expectations. We understand how frustrating it can be to find out additional components are needed after the purchase, and we appreciate your feedback on the visibility of this information in our advertising.
If there's anything we can do to help you find the plug you need or if you have further concerns, please reach out to our customer service team at Support@werchristmas.co.uk. We're here to assist you and improve your experience.
Thank you for bringing this to our attention.
Best wishes,
The WeRchristmas Team 🎄
Hi Kim!
Thank you so much for your fantastic review! We're delighted to hear that you found our service speedy and our prices great. Your support means a lot to us, and we're committed to keeping that level of service going!
We look forward to having you shop with us again soon!
Warm regards,
The WeRChristmas Team 🎄✨
Hi Denise!
Thank you for your lovely review! We're delighted to hear that you're pleased with your sale purchase and getting ready for Christmas this year. It's our favourite time of the year, and we're thrilled to be a part of your Christmas preparations!
We can't wait to see you again soon!
Warm regards,
The WeRChristmas Team 🎄✨
Hi Mark!
Thank you so much for your fantastic review! We’re delighted to hear that you’re very happy with the lighting effect. Your satisfaction fuels our passion for delivering quality products!
We look forward to seeing you again soon for more Christmas magic!
Warm regards,
The WeRChristmas Team 🎄✨
Hi Susan!
Thank you for your lovely review! We're delighted to hear that you found our Easter wreath beautiful and well made. Ensuring our products arrive in perfect condition is very important to us, and we're glad you appreciated the careful wrapping.
We hope this wreath brings joy to your Easter celebrations!
Warm regards,
The WeRChristmas Team 🎉🌼
Hi Julie!
Thank you so much for your fantastic review! We're delighted to hear that you were pleased with the fast delivery and that you'll be coming back to shop with us again. Your support means everything to us!
Looking forward to serving you again soon!
Warm regards,
The WeRChristmas Team 🎄✨
Hi Vanya!
Thank you so much for your fantastic review! We’re absolutely thrilled to hear that you love our products. Your enthusiasm means everything to us, and we can’t wait to bring even more joy to your celebrations!
Looking forward to seeing you again soon!
Warm regards,
The WeRChristmas Team 🎄✨
Hi Sue!
Thank you for your honest feedback. We appreciate your thoughts on the pricing, and we understand that the perceived value can vary based on sale events. Your feedback is invaluable to us in ensuring we meet our customers' expectations. If there’s anything we can assist you with, please reach out to us!
We hope to see you back for your future Christmas décor!
Warm regards,
The WeRChristmas Team 🎄✨
“After spending a lot of money on a real tree this year decided to get an artificial tree in the sale for next Christmas. There are several cheaper ones but went for a bit of quality and bought a pre lit tree with cones and berries on. It is so easy to put up, really pleased.”
Hi Brian!
Thank you for your fantastic review! We're so pleased to hear that you decided to invest in a quality pre-lit tree for next Christmas. It’s great that you found it easy to set up and that it meets your expectations! We’re here to ensure your Christmas season is as bright and joyful as possible.
Looking forward to helping you celebrate many more Christmases!
Warm regards,
The WeRChristmas Team 🎄✨
Hi there!
Thank you for sharing your experience with us. We’re really sorry to hear that your item arrived broken or damaged. We understand how disappointing that can be, especially when you’re excited about your purchase. Your feedback is important to us, and we want to ensure that issues like this are addressed promptly.
If you haven’t already, please reach out to our customer service team, and they’ll be more than happy to assist you further.
We hope to see you again soon and wish you all the best!
Warm regards,
The WeRChristmas Team 🎄✨
Hi Rachel!
Thank you for the fantastic review! We’re absolutely thrilled to hear that you love your Christmas tree and can't wait to display it next year. Your enthusiasm brings so much joy to our team!
We can’t wait to see how beautifully it enhances your festive décor!
Warm regards,
The WeRChristmas Team 🎄✨
Hi Christine!
Thank you so much for your lovely review! We’re thrilled to hear that you love the wooden nativity and that it arrived so quickly. Your recommendation means the world to us, and we’re delighted to have you as part of the WeRChristmas family!
Wishing you a wonderful festive season!
Warm regards,
The WeRChristmas Team 🎄✨
Hi Diane!
Thank you so much for your fantastic review! We're delighted to hear that you had a great experience with us and appreciated our quick delivery. Your kind words motivate us to keep up the good work!
We look forward to serving you again soon!
Warm regards,
The WeRChristmas Team 🎄✨
“Bought ready for next Christmas but put together to get an idea and we are very pleased. The tree is easy to assemble and is very realistic and good shape. Speedy delivery and well packaged. Looking forward to seeing it fully decorated !!”
Hi Alison!
Thank you so much for your fantastic review! We’re delighted to hear that you found the tree easy to assemble and that it looks so realistic. It's great to know the speedy delivery and packaging met your expectations as well. We can't wait for you to see it fully decorated; it will surely be stunning!
Looking forward to more festive seasons together!
Warm regards,
The WeRChristmas Team 🎄✨
Hi Christine!
Thank you so much for your lovely review! We're delighted to hear that you’re excited about your new tree, especially since you’ve seen one in action with your friend. It's wonderful to know that you're looking forward to having it up this Christmas! Your enthusiasm truly brightens our day.
Wishing you a Christmas ahead!
Warm regards,
The WeRChristmas Team 🎄✨
Hi John!
Thank you for your amazing review! We're absolutely delighted to hear that you were so impressed with your purchase that you decided to order two more for your daughters. It's wonderful to know that our products are bringing joy to your family!
We appreciate your support and can't wait to help you create more magical Christmas memories in the future!
Warm regards,
The WeRChristmas Team 🎄✨
Hi Robert!
Thank you for your fantastic review! We’re delighted to hear that you’re satisfied with both our product and service. Your support really means a lot to us!
We hope to welcome you back soon for more festive finds!
Warm regards,
The WeRChristmas Team 🎄✨
