“I paid for it and I never received the wreath. I'd like to say it was lovely, but I can't. Ive emailed werchristmas and ive heard back that they sent it and told me that I will receive it. The courier company said it was to big to ship and to go back to werchristmas, which I have done and asked can I have a replacement, but have heard nothing back so far the customer service is not the best and I do hope I receive the wreath in good time for Christmas, but I'm not keeping my fingers crossed. Overall I don't think I'll be buying anything from werchristmas ever again. Poor service”
“Nice shape, branches are a bit loose, a couple of the sections with the nèedles on fell off. The box was damaged and one of the protector caps was split”
“Very pretty garland, unfortunately the length wasn’t right for my needs & had to return it.., There was no problem with the return, very easy, & I would say this is a very good company to deal with.. I would definitely buy from WeRchristmas again.. Great customer service.. & good quality goods at a fair price..”
“An absolute disgrace.
Sent me half a tree and (a) they only sent me half of it and (b) I’m being expected to pay for returning it, even though it’s faulty.”
“Having put my brand new snowflake lights in my window yesterday they looked amazing, tonight I switched them on , they worked for 2 hrs and are now not working!! Very unhappy.”
