“The silver star is attractive and I would have rated it 5 but it arrived by post bashed about in its large box hence had lost many sparkles. It looked in a rather sorry state”
Hi Moya,
Thank you for your honest feedback! We're glad to hear you found the silver star attractive, but we're truly sorry that it arrived in less than perfect condition. Your comments about the packaging will be taken into consideration as we strive to improve our delivery process. If you have any further concerns, please don’t hesitate to reach out to us.
Wishing you a sparkling festive season!
Warm regards,
Team WeRchristmas
“Website so easy to navigate and best of all No Problems just choose your items pop into your basket and your purchases will be with you ina couple of days.”
Hi David!
Thank you so much for your fantastic review! We're thrilled to hear that you love the garland and that it meets your expectations for thickness. It’s always a pleasure to know our customers are happy with their purchases. We can't wait to welcome you back for your next order!
Warm regards,
The WeRChristmas Team 🎄✨
Hi Allyson!
Thank you so much for your lovely review! We're absolutely thrilled to hear that you found everything beautiful. Your kind words mean a great deal to us and inspire us to keep bringing joy through our products.
We can’t wait to see you back again soon!
Warm regards,
The WeRChristmas Team 🎄✨
Hi Linda!
Thank you for your fantastic review! We're delighted to hear that you found our delivery service to be excellent. Providing a seamless experience is what we strive for, and your kind words truly motivate us.
We look forward to serving you again soon!
Warm regards,
The WeRChristmas Team 🎄✨
Hi Vicky!
Thank you for your fantastic review! We're delighted to hear that you were pleased with our quick service and the quality of our products. Your satisfaction is our top priority, and it means so much to us to have your support.
We look forward to serving you again soon!
Warm regards,
The WeRChristmas Team 🎄✨
Hi BA!
Thank you for your fantastic review! We’re delighted to hear that we met your expectations. Your satisfaction is our top priority, and it’s always great to know we’re hitting the mark!
Looking forward to serving you again soon!
Warm regards,
The WeRChristmas Team 🎄✨
Hi Vanya!
Thank you for your lovely review! We’re so glad to hear you think they're nice! Your satisfaction means everything to us.
We look forward to welcoming you back soon for more festivity finds!
Warm regards,
The WeRChristmas Team 🎇✨
“I am very disappointed to discover when I recieved my package that there is no mains plug included,this wasn't made obvious in the advert.I got in touch and was eventually told that no it's not included,so I then got in touch again to ask which plug I needed to buy and how much would it cost me,only to be told it was out of stock and not due back in untiljune/July,so I then asked if you could tell me which plug I needed to but from a different place,so far no reply.My concern is that without a plug I cannot test this product and if I have to wait until June/July if they don't work you will tell me I have had them too long to get a refund.This was my second purchase from you in a short period of time.Iwill not be recommending your company to family or friends,or purchasing from you again.”
Hello Daphne,
We’re really sorry to hear about your experience with your recent order. Your feedback is important to us, and we’ll use it to improve our communication.
Regarding the plug, we apologize for the delay in getting back to you. We want to ensure you have the right information to get your item fully functional as soon as possible. Please reach out to us again, and we will make it a priority to assist you promptly.
Thank you for your understanding, and we hope to resolve this to your satisfaction.
Best wishes,
The WeRchristmas Team 🎄
Hi there!
Thank you for your lovely review! We’re delighted to hear that you find our products nice, colourful, and substantial.
We hope to see you again soon!
Warm regards,
The WeRChristmas Team 🎄✨
Hi Susan!
Thank you so much for your fantastic review! We're absolutely delighted to hear that you love your Father Christmas and feel it was worth the investment. Your satisfaction is our top priority, and we're thrilled to know we've achieved that.
Warm regards,
The WeRChristmas Team 🎄✨
Hi Margaret!
Thank you so much for your fantastic review! We're absolutely delighted to hear that you love your purchase and can't wait to show it off next Christmas! Your excitement just makes our day, and we truly appreciate your support.
Looking forward to seeing you again for more festive fun!
Warm regards,
The WeRChristmas Team 🎄✨
Hi Maria!
Thank you for your fantastic review! We’re absolutely delighted to hear that you found our tree to be so realistic and a great value compared to your local garden centre. It’s always exciting to get the decorations up for Christmas, and we’re thrilled to be a part of your festive preparations!
Warm regards,
The WeRChristmas Team 🎄✨
“Excellent product and prompt delivery. We purchased this Christmas tree as it was exactly what we were looking for and had great reviews. When the box arrived we were a little unsure how it would really look! We were absolutely blown away by the ease at which it went up (took all of about 3 minutes!), and it looked amazing! Just as easy to take down as well, which is always a bonus! Fantastic!”
Thank you so much for your fantastic review, Sara! We’re thrilled to hear that the tree exceeded your expectations and was so easy to set up and take down. Your feedback truly means the world to us and inspires us to keep delivering quality products for your holiday celebrations!
Warm wishes,
Team WeRchristmas.
“I WAS VERY DISAPPOINTED WITH THESE ITEMS. I HAVE MORE GLITTER ON ME AND MY CARPET THAN IS LEFT ON THE POINTSETTIAS. I HAVE ORDERED ITEMS BEFORE AND WERE PLEASED BUT YOU HAVE REALLY LET YOURSELVES DOWN THIS TIME.”
Hi Veronica,
I’m really sorry to hear you’re disappointed with the poinsettias and that the glitter issue affected your experience. This isn’t the level of service we aim to provide.
Please share your order number and the email used at checkout. If you have photos, feel free to attach them. I’ll escalate this with our team right away to arrange a suitable resolution (replacement or refund) as quickly as possible.
Thank you for your patience.
Warm regards,
Team WeRchristmas
“I am so pleased with this Garland. It was a good price and good quality. Arrived very quickly and was well packaged.
I will definitely be ordering from WeRchristmas again.”
Thank you so much for your fantastic review, Jean! We're delighted to hear that you are pleased with the garland and that it met your expectations in both quality and price. Fast delivery and great packaging are priorities for us, and we appreciate your recognition of that. We look forward to welcoming you back to WeRchristmas soon!
Warm wishes,
Team WeRchristmas
“I have used WeRChristmas for several years now and I’m always really happy with both the service and items I have bought.
I have also recommended them to friends and family and they, like me are very happy with what they have bought”
Thank you so much for your wonderful review and for being such a loyal customer! 🎄 We’re delighted to hear that you’ve been happy with both our service and products over the years. It means a lot that you’ve recommended us to friends and family too — we truly appreciate your support and can’t wait to bring more festive cheer your way this Christmas! ✨
