Hi Vanya!
Thank you for your lovely review! We’re so glad to hear you think they're nice! Your satisfaction means everything to us.
We look forward to welcoming you back soon for more festivity finds!
Warm regards,
The WeRChristmas Team 🎇✨
“I am very disappointed to discover when I recieved my package that there is no mains plug included,this wasn't made obvious in the advert.I got in touch and was eventually told that no it's not included,so I then got in touch again to ask which plug I needed to buy and how much would it cost me,only to be told it was out of stock and not due back in untiljune/July,so I then asked if you could tell me which plug I needed to but from a different place,so far no reply.My concern is that without a plug I cannot test this product and if I have to wait until June/July if they don't work you will tell me I have had them too long to get a refund.This was my second purchase from you in a short period of time.Iwill not be recommending your company to family or friends,or purchasing from you again.”
Hello Daphne,
We’re really sorry to hear about your experience with your recent order. Your feedback is important to us, and we’ll use it to improve our communication.
Regarding the plug, we apologize for the delay in getting back to you. We want to ensure you have the right information to get your item fully functional as soon as possible. Please reach out to us again, and we will make it a priority to assist you promptly.
Thank you for your understanding, and we hope to resolve this to your satisfaction.
Best wishes,
The WeRchristmas Team 🎄
Hi there!
Thank you for your lovely review! We’re delighted to hear that you find our products nice, colourful, and substantial.
We hope to see you again soon!
Warm regards,
The WeRChristmas Team 🎄✨
Hi Susan!
Thank you so much for your fantastic review! We're absolutely delighted to hear that you love your Father Christmas and feel it was worth the investment. Your satisfaction is our top priority, and we're thrilled to know we've achieved that.
Warm regards,
The WeRChristmas Team 🎄✨
Hi Margaret!
Thank you so much for your fantastic review! We're absolutely delighted to hear that you love your purchase and can't wait to show it off next Christmas! Your excitement just makes our day, and we truly appreciate your support.
Looking forward to seeing you again for more festive fun!
Warm regards,
The WeRChristmas Team 🎄✨
Hi Maria!
Thank you for your fantastic review! We’re absolutely delighted to hear that you found our tree to be so realistic and a great value compared to your local garden centre. It’s always exciting to get the decorations up for Christmas, and we’re thrilled to be a part of your festive preparations!
Warm regards,
The WeRChristmas Team 🎄✨
“Excellent product and prompt delivery. We purchased this Christmas tree as it was exactly what we were looking for and had great reviews. When the box arrived we were a little unsure how it would really look! We were absolutely blown away by the ease at which it went up (took all of about 3 minutes!), and it looked amazing! Just as easy to take down as well, which is always a bonus! Fantastic!”
Thank you so much for your fantastic review, Sara! We’re thrilled to hear that the tree exceeded your expectations and was so easy to set up and take down. Your feedback truly means the world to us and inspires us to keep delivering quality products for your holiday celebrations!
Warm wishes,
Team WeRchristmas.
“I WAS VERY DISAPPOINTED WITH THESE ITEMS. I HAVE MORE GLITTER ON ME AND MY CARPET THAN IS LEFT ON THE POINTSETTIAS. I HAVE ORDERED ITEMS BEFORE AND WERE PLEASED BUT YOU HAVE REALLY LET YOURSELVES DOWN THIS TIME.”
Hi Veronica,
I’m really sorry to hear you’re disappointed with the poinsettias and that the glitter issue affected your experience. This isn’t the level of service we aim to provide.
Please share your order number and the email used at checkout. If you have photos, feel free to attach them. I’ll escalate this with our team right away to arrange a suitable resolution (replacement or refund) as quickly as possible.
Thank you for your patience.
Warm regards,
Team WeRchristmas
“I am so pleased with this Garland. It was a good price and good quality. Arrived very quickly and was well packaged.
I will definitely be ordering from WeRchristmas again.”
Thank you so much for your fantastic review, Jean! We're delighted to hear that you are pleased with the garland and that it met your expectations in both quality and price. Fast delivery and great packaging are priorities for us, and we appreciate your recognition of that. We look forward to welcoming you back to WeRchristmas soon!
Warm wishes,
Team WeRchristmas
“I have used WeRChristmas for several years now and I’m always really happy with both the service and items I have bought.
I have also recommended them to friends and family and they, like me are very happy with what they have bought”
Thank you so much for your wonderful review and for being such a loyal customer! 🎄 We’re delighted to hear that you’ve been happy with both our service and products over the years. It means a lot that you’ve recommended us to friends and family too — we truly appreciate your support and can’t wait to bring more festive cheer your way this Christmas! ✨
Thank you for your lovely review and for shopping with us again! 🎄 We’re so happy to hear you’ve been pleased with the quality of our products each time you order. Your continued support means a lot to us — wishing you a very merry and magical Christmas! ✨
Thank you so much for your wonderful feedback! 👼✨ We’re delighted to hear you’re so pleased with your Angel and that it was exactly what you were looking for. It’s great to know you love the changing colours and size too. Wishing you a bright and joyful Christmas! 🎄
“Have shopped with WeRchristmas a few times , bought these baubles before in pewter . Bought them in pink this time . Very pretty , sadly one broken in transit this time .”
Hi Alan!
Thank you for your lovely review! We're so glad to hear that you found the pink baubles as pretty as expected. We truly apologize for the inconvenience of one arriving broken; that’s definitely not what we want for our customers. Your feedback is invaluable, and we appreciate you letting us know.
We hope to see you again soon for more festive finds!
Warm regards,
The WeRChristmas Team 🎄✨
Hi Shirley!
Thank you so much for your fantastic review! We’re delighted to hear that you found our website easy to navigate and that you enjoyed our wide selection at great prices. Your satisfaction is our top priority, and your kind words truly motivate us to keep providing the best offerings for our customers.
We look forward to seeing you again soon!
Warm regards,
The WeRChristmas Team 🎄✨
Hello Elizabeth,
We’re truly sorry to hear that your experience did not meet your or ours expectations. We strive to ensure that our products arrive in perfect condition, and it’s disappointing to learn that yours did not. Your feedback is important, and we would like to understand more about your concerns.
If there's anything we can do to assist you further, please don't hesitate to reach out. We appreciate your input and hope to improve your experience in the future.
Best wishes,
The WeRchristmas Team 🎄
“Have only taken it out of the box but it looks lovely. It’s a lot bigger than I thought which is a good thing. Didn’t realise the base with all the figures on it wasn’t stuck down. Don’t know why this is but it’s lovely anyway.”
