Thank you so much, Michael! We’re glad to hear the transformer arrived and the Christmas tree lights are working again. If you need anything else, we’re here to help.
Warm regards,
Team WeRchristmas
Thank you so much, Liz! We’re thrilled you love the tree and that it’s easy to assemble with all lights working. If you need anything else, we’re here to help.
Warm regards,
Team WeRchristmas
Thank you so much, Helen! We’re glad delivery and the garland met your expectations, and we’re sorry the light power cables didn’t fit. Please reach out with details or a photo, and we’ll help sort a replacement or alternative quickly.
Warm regards,
Team WeRchristmas
“Bought this for my mother and put it up, it’s fantastic and looks just like a Christmas Tree.
Wanted to buy a bigger one myself but too late, just fab and great service.”
Thank you so much, Kirstie! We’re thrilled you and your mother loved it and that it looks fantastic. If you need anything else, we’re here to help.
Warm regards,
Team WeRchristmas
“Bought gold and silver (like to have an option😆). Lovely light up star...I will say when handled, it sheds quite a lot of glitter, but once it's up, its fine!”
“Very pleased with the service. The product was just as described, well packaged and communication was excellent. Will definitely order from this company again. Also quick delivery”
“Not really happy at all.
While the delivery was very quick, i ordered the white bow not the gold. I have been sent the gold bow.
I have emailed to get this sent back and noone has replied.”
“Faulty santa and sleigh light , its a hassle to send it back ,
A new should be despatched straight away .
Better quality control before despatch would be nice .”
Sorry to hear the Santa and sleigh LED is faulty, Michelle. We understand it’s a hassle to return, and we’ll arrange a replacement to be dispatched straight away. If you’d prefer a refund instead, we can do that quickly. We’ll also pass your feedback on to improve quality control.
Please contact us via live chat and we’ll get this sorted for you.
Kind regards,
Team WeRchristmas
Thank you so much, Alina! We’re thrilled you love the product and would love to see them in all colours too. Wishing you a wonderful festive christmas
Warm regards,
Team WeRchristmas
Thank you so much, Ruth! We’re delighted you love the ribbon and that the delivery was fast. Wishing you a wonderful festive season!
Warm regards,
Team WeRchristmas
Thank you so much, Sandra! We’re thrilled you’re pleased with the quality of your items. If you ever need anything else, we’re here to help.
Warm regards,
Team WeRchristmas
Thank you so much, Sheree! We’re thrilled you had a great first purchase and can’t wait to welcome you back. If you need anything else, we’re here to help. Wishing you a wonderful festive season!
Warm regards,
Team WeRchristmas
Thank you so much, Michelle! We’re thrilled you think it’s a beautiful great buy. If you need anything else, we’re here to help.
Warm regards,
Team WeRchristmas
“These are fixed lights,not flashing. They are quite thin. I thought it would be the thick rope lights but these are more like tree lights attached to the plastic surround. Still work great and look good. Purchased these when on offer so for just over £17 you can't really complain.”
Hi Lisa, thanks for the review. We’re glad the lights work well and look good, and that you found the offer value for money. If you have any questions or need tips on setup, we’re here to help.
Kind regards,
Team WeRchristmas
