“Ordered 3 products all of which arrived quickly and were of very high quality. Communication was excellent throughout and there is a huge range to choose from. Highly recommend and will definitely be back next year.”
Hi there!
Thank you so much for your fantastic review! We’re delighted to hear that you found our website great and our service excellent. Your kind words motivate us to continue delivering the best experience possible!
We look forward to serving you again soon.
Warm regards,
The WeRChristmas Team 🎄✨
“Good company with a large selection of decorations and fast delivery, but failed to respond to an email when a problem arose luckily we solved the problem ourselves by replacing a power adapter so we could use the light decoration for Christmas,but with it being an electrical item some safety advice would have been appreciated and the adapter replaced. Stars lost for no customer service.”
Hi Rebecca!
Thank you for sharing your feedback with us. We’re glad to hear you appreciated our fast delivery and the wide selection of decorations. However, we sincerely apologise for the lack of communication regarding your issue. We understand how important customer service is, especially with electrical items, and we truly appreciate your suggestion about providing safety advice. Your experience is important to us, and we will take your feedback into consideration to improve our service in the future.
If you wish to contact us please do so on support@werchristmas.co.uk.
We look forward to serving you again soon.
Warm regards,
The WeRChristmas Team 🎄✨
