Westbrook Cycles Reviews

Name: Westbrook Cycles
Address: Unit 9 Ellerbeck Way, Stokesley Business Park, Stokesley, Middlesbrough
Rating: 4.90

4.9 Rating 1,339 Reviews

98 %

of reviewers recommend Westbrook Cycles

4.9

Based on 1,339 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01642 710232

Email:

info@westbrookcycles.co.uk

Location:

Unit 9 Ellerbeck Way, Stokesley Business Park, Stokesley
Middlesbrough
TS9 7AE

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A pleasure to do business with, always quick at responding to queries and delivery is quick too.”

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Posted 11 years ago

“No issues whatsoever. Perfect!”

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Posted 11 years ago

“muy rapido, solo que un sobre grande para una pieza pequeña”

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Posted 11 years ago

“I”

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Posted 11 years ago

“A very friendly service from start to finish and a top quality item at a fantastic price”

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Posted 11 years ago

“Great company to deal with, quick and efficient delivery..”

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Posted 11 years ago

“Great bike, good price, wonderful service and very efficient delivery, Thanks!”

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Posted 11 years ago

“Excellent service, very fast turnaround and delivery of order (within 1 day) and the courier, Interlink, provided great notice of an exact delivery slot to the hour. Can't recommend enough! Please now make sure you can do the same to Singapore with no VAT please and you'll have lots of cyclists out here to service.”

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Posted 11 years ago

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Posted 11 years ago

“Received within 3 days of order with no standard delivery, will shop here again.”

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Posted 11 years ago

“A great service, had the rear hub I wanted, at a great price, and it was delivered within 48 hours of the order.”

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Posted 11 years ago

“Very fast despatch and excellent courier service with updates about delivery time so in the end did n't mind the postage fee. But being sensible it was only a rear mech hanger so surly Royal Mail 1st class would suffice ? I am now about to find out how good there returns system is as the hanger I bought does not fit my 2012 Caad8 frame despite it appearing identical to the 2013 and 2014 models ( not Westbrook cycles fault ).”

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Posted 11 years ago

“Very good would use again”

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Posted 11 years ago

“I made an initial phone call as I was a bit unsure about buying the bike without trying it first. The feedback and comfort given by the person who answered my call was very re-assuring so I took the plunge. On the order I commented that if it wasn't going to be delivered Friday please could they arrange it for Monday as it was a work address and they acknowledged me with various emails so I knew pretty much excatly when it would be with me. The delivery company were brilliant too and having experienced numerous irritating disasters with others I can't fault them, although they struggled to park up and locate the exact building they did a lap around the block, re-attempted & were very friendly with it - I'm sure others wouldn't. The assembly instructions and packing were very good - nothing difficult if you are used to packing bikes to take on holiday anyway. Luckily for me the bike is great and it fits fine, so I can't comment on the returns policy but if everything else indicates their level of service I'm sure this would have been dealt with effectively. Good work West Brook Cycles, I'm a happy customer.”

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Posted 11 years ago

“Excellent, quick service”

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Posted 11 years ago

“Brilliant customer service and very quick delivery and the bike rides very well too!”

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Posted 11 years ago

“Easy to navigate site. Clear information on products. Best parcel tracking service I have seen. Ordered on Saturday, delivered 10 a.m. Tuesday.”

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Posted 11 years ago

“Easy payment, fast delivery and a very reasonable price .. thank you”

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Posted 11 years ago

“This is the second set of Mavic wheels that I have ordered mail order from Westbrook Cycles in 12months and both purchases have been excellent. Can't fault customer service, price, delivery and overall experience. Will buy again and recommend to friends and family.”

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Posted 11 years ago

“Excellent, very quick delivery.”

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Posted 11 years ago

Westbrook Cycles is rated 4.9 based on 1,339 reviews