Westbrook Cycles Reviews

Name: Westbrook Cycles
Address: Unit 9 Ellerbeck Way, Stokesley Business Park, Stokesley, Middlesbrough
Rating: 4.90

4.9 Rating 1,339 Reviews

98 %

of reviewers recommend Westbrook Cycles

4.9

Based on 1,339 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01642 710232

Email:

info@westbrookcycles.co.uk

Location:

Unit 9 Ellerbeck Way, Stokesley Business Park, Stokesley
Middlesbrough
TS9 7AE

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Westbrook Cycles 1 star review on 12th January 2025

Nat

Westbrook Cycles 5 star review on 24th November 2021

Mark

Westbrook Cycles 5 star review on 8th July 2020

Terry Fairclough

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Did the review of the part- that was of course manufactured to a high quality. What you can’t just make is the type of staff at Westbrook. Swiftly answered my annoying query about obscure part numbers on a Supersixevo spindle, and the part was with me and fitted to my customer’s bike next day. That’s pure bike shop goodness. Well done Westbrook!”

Helpful Report

Posted 2 years ago

“Nice fast delivery on time”

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Posted 2 years ago

“Brilliant service, bike was delivered within days by private courier for free, the team gave quick and excellent advice to help me out it together on arrival, will definitely get another bike from them in future”

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Posted 2 years ago

“Great price, service and delivery thankyou.”

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Posted 2 years ago

“Product and service were excellent”

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Posted 2 years ago

“My bike arrived promptly with no problems I have ridden it twice so far very fast brakes are excellent and gearing really good I’m really happy with it! 😀”

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Posted 2 years ago

“Excellent to deal with very helpful got to Aus ontime what more could you want 😀”

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Posted 2 years ago

“perfect thankyou”

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Posted 2 years ago

“Great service and good comms when there was an issue with an order. Good chainring too.”

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Posted 2 years ago

“Easy to deal with, they answered a pre-purchase question in a timley fashion and communicated really well with regard to the delivery. Bike arrived when stated and well packaged. I would highly recommend to others.”

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Posted 2 years ago

“Very professional service”

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Posted 2 years ago

“Great product and great customer service.”

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Posted 2 years ago

“I looked everywhere for this part, and Westbrook was the only place hat had it. It's the only place I will ever look for Scott parts in the future. Very pleased!”

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Posted 2 years ago

“Very professional service”

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Posted 2 years ago

“Competitive price and very quick delivery from Westbrook Cycles”

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Posted 2 years ago

“Delivery was faster than expected! Product was exactly what I needed!”

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Posted 2 years ago

“Excellent item and brilliant customer service as always from Westbrook Cycles.”

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Posted 2 years ago

“""”

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Posted 2 years ago

“I had been trying for a month to get a new tyre (Conti GP5000 700 x 28) and had had three false starts with vendors who said they had the tyre in stock but then - after debiting my card - had to admit they didn't and in each case I then had to cancel the order and wait for the refund. Then I discovered Westbrook who did exactly what they said they would and sent me the tyre in just a few days. Great work!”

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Posted 2 years ago

“Great customer service. Really helpful and quick to respond to questions. Thanks all, Happy Peddling”

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Posted 2 years ago

Westbrook Cycles is rated 4.9 based on 1,339 reviews