Westbrook Cycles Reviews

Name: Westbrook Cycles
Address: Unit 9 Ellerbeck Way, Stokesley Business Park, Stokesley, Middlesbrough
Rating: 4.90

4.9 Rating 1,339 Reviews

98 %

of reviewers recommend Westbrook Cycles

4.9

Based on 1,339 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01642 710232

Email:

info@westbrookcycles.co.uk

Location:

Unit 9 Ellerbeck Way, Stokesley Business Park, Stokesley
Middlesbrough
TS9 7AE

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product, great value, brill delivery service... all round 1st class! Thank you.”

Helpful Report

Posted 10 years ago

“Friendly, efficient and very quick delivery. Also the product was cheaper here than anywhere else. Will most probably use them again to get the accessories! Thanks v. Much!”

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Posted 10 years ago

“Excellent service, good website, clear delivery email and delivered when promised. The item is just as described and as it was in the sale it was an absolute bargain.”

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Posted 10 years ago

“Very efficient service. Items ordered on Thursday, arrived Friday. I returned one item on Monday as I had ordered the wrong size, received a very helpful phone call on Tuesday and the replacement item arrived Wednesday. Prices were also good. Apart from one minor gripe - too much bubble wrap to dispose of - I can't fault the service. Definitely on my list of preferred providers.”

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Posted 10 years ago

“Bit too early for a review really. The product I've bought has not come into stock yet. At least this was made clear on the website before I ordered. Hopefully I will get updates as time goes on and a more accurate date for the item to come in stock is available.”

Helpful Report

Posted 10 years ago

“I wasn't familiar with Westbrook cycles but the cycling shoes I wanted were considerably cheaper is I went ahead and ordered, this was Sunday evening. I received a return email acknowledging the order and one on Monday to say my shoes were ready for dispatch and then on Tuesday I had an email to say they would arrive between 10.30 and 11.30 which they duly did. Great service thank you very much I will definitely look to buy from them again.”

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Posted 10 years ago

“Excellent wheelset, they have a good weight to them and look amazing! By far the best price on Westbrook especially with the added tyres.”

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Posted 10 years ago

“Great transaction, fast shipping to Canada.”

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Posted 10 years ago

“Helpful service and rapid delivery.”

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Posted 10 years ago

“I had never used or spoken to anybody from Westbrook before I phoned Friday with regards to what size scott scale 610 bike I would need (small/medium) the help I received from the person on the phone was fantastic and even though I find the bike £30 cheaper on another site, due to the help I recieved made me use Westbrook for my order. Now just waiting for my bike :)”

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Posted 10 years ago

“Good customer support, V.quick delivery, good packaging. Happy customer”

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Posted 10 years ago

“Fast and good! I'm happy!”

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Posted 10 years ago

“very quick delivery”

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Posted 10 years ago

“Buying something for £1,700 online, unseen, and from a previously unknown source is a little bit nerve racking. But from the quick and personal acknowledgment that the order was received, the prompt dispatch, and even the ability to track the courier's van, I always felt confident that things were playing out right. The day after receiving my bike, I called the shop with a technical question. There were real people there, and the phone was handed to a mechanic who talked me through the issue and all was resolved there and then. Perfect.”

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Posted 10 years ago

“Customer service is fantastic. I just wish I could have bought the frame”

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Posted 10 years ago

“Fantastic range of stock at great prices, very helpful staff. I will definitely be using them again in the future”

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Posted 10 years ago

“Tremendous service, thanks.”

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Posted 10 years ago

“Very quick delivery, product arrived in top condition.”

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Posted 10 years ago

“Great price, great service, immediate delivery very happy with Westbrook Cycles”

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Posted 10 years ago

“Got to be honest and say I hadn't heard a lot about Westbrook Cycles however the service I received was fantastic and they were the cheapest for the Turbo trainer I was looking for. I was kept informed of delivery which was exceptional and given an hour slot which was very helpful. Would definitely use them again, thanks.”

Helpful Report

Posted 10 years ago

Westbrook Cycles is rated 4.9 based on 1,339 reviews