Westbrook Cycles Reviews

Name: Westbrook Cycles
Address: Unit 9 Ellerbeck Way, Stokesley Business Park, Stokesley, Middlesbrough
Rating: 4.90

4.9 Rating 1,338 Reviews

98 %

of reviewers recommend Westbrook Cycles

4.9

Based on 1,338 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01642 710232

Email:

info@westbrookcycles.co.uk

Location:

Unit 9 Ellerbeck Way, Stokesley Business Park, Stokesley
Middlesbrough
TS9 7AE

Write Your review

Tell us how Westbrook Cycles made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Westbrook Cycles 5 star review on 24th November 2021

Mark

Westbrook Cycles 5 star review on 8th July 2020

Terry Fairclough

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, prompt delivery, everything you could wish for!”

Helpful Report

Posted 2 years ago

“Ordered a new bike for my daughter a GT Stomper 24. Turned up super quick with in three days. I had trouble setting the brakes in foe small hands and when I called they were super helpful and it all sorted in a few minutes. Great bike and an even better service! thank you Westbrook Cycles!!”

Helpful Report

Posted 2 years ago

“Paid for postage item still not arrived, I would have thought if you paid for postage it should be next day. Went to local bike shop item arrived next morning so was able to get bike working again. So when part arrives it will be a spare, paid twice for part, and local supplier didn’t charge for next day/ morning delivery”

Helpful Report

Posted 2 years ago

“Quick delivery and exactly what I needed for my 2019 world cup”

Helpful Report

Posted 2 years ago

“Wonderful service, and a fantastic product at the right price.”

Helpful Report

Posted 2 years ago

“Great quality item and superb customer service”

Helpful Report

Posted 2 years ago

“Great price great delivery 📦”

Helpful Report

Posted 2 years ago

“The only site where you can buy scott bike parts.”

Helpful Report

Posted 2 years ago

“brilliant service”

Helpful Report

Posted 2 years ago

“First time using Westbrook since they were the only ones with Rival AXS Quarq power meter in stock. Unfortunately the crank delivered was the wrong length but this was a SRAM boxing issue not Westbrook (serial number on box was the same as on the crank, just the box was labelled wrong as 175 instead of 172.5 which was in it). Westbrook were great, shipped out a replacement which they opened and checked first even before my return was received. Will definitely use again. Great customer service.”

Helpful Report

Posted 2 years ago

“These didn’t arrive within the delivery timescales, however when I called Westbrook the response was excellent and sorted immediately and received brakes the following day. No hesitation in recommending them”

Helpful Report

Posted 2 years ago

“Fantastic service, well priced and brilliant website. Would use again and recommend”

Helpful Report

Posted 2 years ago

“its great Westbrook keep such a big range of spares, my go-to place for parts for my Spark”

Helpful Report

Posted 2 years ago

“Fast postage to Australia”

Helpful Report

Posted 2 years ago

“These parts are the one that I have been seeking. Exactly it is. I could find these parts rather easily in this shop and the delivery by Fedex was also quite quick and accurate. I am satisfied and will come again to this shop in case I need further spare parts. Thanks.”

Helpful Report

Posted 2 years ago

“The process was quick and easy. Accurate kit supplied”

Helpful Report

Posted 2 years ago

“Highly rate Westbrook cycles who took the trouble to call me to let me know that my order was running late and offered to upgrade to a better spec chain FOC. Great customer service and happy to recommend.”

Helpful Report

Posted 2 years ago

“Did the review of the part- that was of course manufactured to a high quality. What you can’t just make is the type of staff at Westbrook. Swiftly answered my annoying query about obscure part numbers on a Supersixevo spindle, and the part was with me and fitted to my customer’s bike next day. That’s pure bike shop goodness. Well done Westbrook!”

Helpful Report

Posted 2 years ago

“Nice fast delivery on time”

Helpful Report

Posted 2 years ago

“Brilliant service, bike was delivered within days by private courier for free, the team gave quick and excellent advice to help me out it together on arrival, will definitely get another bike from them in future”

Helpful Report

Posted 2 years ago

Westbrook Cycles is rated 4.9 based on 1,338 reviews