Westbrook Cycles Reviews

Name: Westbrook Cycles
Address: Unit 9 Ellerbeck Way, Stokesley Business Park, Stokesley, Middlesbrough
Rating: 4.90

4.9 Rating 1,339 Reviews

98 %

of reviewers recommend Westbrook Cycles

4.9

Based on 1,339 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01642 710232

Email:

info@westbrookcycles.co.uk

Location:

Unit 9 Ellerbeck Way, Stokesley Business Park, Stokesley
Middlesbrough
TS9 7AE

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“shipping of the frameset took 3 working days to austria! VERY VERY fast! Status-informations for my order were also very good. One of the best shops, I know!”

Helpful Report

Posted 10 years ago

“Good prompt service, keen prices. Excellent tracking of the package let me know when it was going to be delivered to within a hour, not the usual all day deal. Would use Westbrook again. Thanks!”

Helpful Report

Posted 10 years ago

“Used Westbrook Cycles to purchase a set of Mavic Cosmic Carbone SLS wheels. At the time Westbrook were offering the best price and also included free delivery. Wheels were ordered Friday morning and delivered Monday morning to me in Northern Ireland (great service!) For anyone interested I was using my 10 speed Ultegra cassette on my new wheels and had seen a lot of queries over spacers as the cosmics can take 11 speed cassettes. The Shimano spec'd wheels come with one spacer. I needed to use this along with the spacer which was originally on my Mavic Aksium wheels. It was a very simple change over as long as you have the correct tools. In short - Westbrook very good and would use again without doubt.”

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Posted 10 years ago

“Speedy delivery and one very satisfied son who thinks the jersey is brilliant and fits perfectly over his recently acquired, birthday body armor.”

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Posted 10 years ago

“Great service, prompt delivery and no qualms about price match. Very happy customer.”

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Posted 10 years ago

“Great bike and price, delivered quickly. It was slightly annoying that I had to go out and buy a torque wrench in order to assemble the bike though. Disappointing for a £3,000 sale!”

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Posted 10 years ago

“Ordered a Scott Stego helmet when no other suppliers had them and it came immediately, fantastic customer service. Would recommend to anyone, and will definitely use again.”

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Posted 10 years ago

“good westbrook service! but the package was damaged and opened j think by delivery.”

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Posted 10 years ago

“I called Westbrook cycles about a broken seat clamp, they were very helpful and knowledgeable ! I ordered the part on line easy with PayPal and it arrived the next day!! Life savers the only stockist in th uk who had this part!! Highly recommend - thanks sharon x”

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Posted 10 years ago

“Really excellent. Had a small problem which was fixed really efficiently. The Scott Foil is a brilliant bike. Would definitely recommend Westbrook Cycles.”

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Posted 10 years ago

“Not even received my bike or been made aware of what's happening.”

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Posted 10 years ago

“Fast,reliable online service, iv'e also visited the store in person and was very impressed with the variety of bikes and accessories available, friendly and knowladgable staff helped me choose a bike which I am very happy with,I only hope the after care service is of the same high standard.”

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Posted 10 years ago

“I brought a bike I'm very pleased with the bike it came very quick from the day of purchase and I was pleased with the hour time slot for delivery”

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Posted 10 years ago

“Great communication through out swift hassle free transaction and delivery. Smiles all round !!”

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Posted 10 years ago

“Really impressed, competitive price for a POC helmet, good on-line ordering system and quick delivery, what more could someone want? Also nice to buy from a bike shop based business, rather than a company just using a warehouse somewhere....”

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Posted 10 years ago

“Great deal, helpful staff and rapid responses to questions. Amazing international post price for complete bike. Would defintively buy from again.”

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Posted 10 years ago

“Super fast delivery No probs at all”

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Posted 10 years ago

“Bought a frame”

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Posted 10 years ago

“Product arrived in great time and was packaged well. Will definitely be ordering from Westbrook again.”

Helpful Report

Posted 10 years ago

“the part was not cheap but arrived in a good time. the postage was reasonable. unfortunately the part did not come with screws, which according to my bike repair shop, it should have. they now need to use the old screws which are shot.”

Helpful Report

Posted 10 years ago

Westbrook Cycles is rated 4.9 based on 1,339 reviews