Westbrook Cycles Reviews

Name: Westbrook Cycles
Address: Unit 9 Ellerbeck Way, Stokesley Business Park, Stokesley, Middlesbrough
Rating: 4.90

4.9 Rating 1,339 Reviews

98 %

of reviewers recommend Westbrook Cycles

4.9

Based on 1,339 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01642 710232

Email:

info@westbrookcycles.co.uk

Location:

Unit 9 Ellerbeck Way, Stokesley Business Park, Stokesley
Middlesbrough
TS9 7AE

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Anonymous

Anonymous // 01/01/2019

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“Great service from Westbrook cycles. Very happy with the item. I've never bought an Assos product before but can now understand what all the fuss is about!”

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Posted 4 years ago

“Had a amazing experience with westbrook cycles! Went out of there way to find me a bike in these difficult times. Love the bike, love the customer service. Highly recommended A++++”

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Posted 4 years ago

“Great service ,everything went as planned even during Covid 19”

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Posted 4 years ago

“Great bike, very speedy delivery and top after sales help.”

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Posted 4 years ago

“Everything as it should be. Fast delivery even here in France. Good way to get a few more miles before buying a new wheel set. Even came with the tool to extract/install the free hub.”

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Posted 4 years ago

“After bending my rear mech hanger I thought my week of cycling had come to an end while I waited for a new one to come. But after ordering with Westbrook Cycles the part was delivered in under 24 hours! Unreal service especially given the current situation. A+.”

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Posted 4 years ago

“Excellent bike and excellent service from Westbrook Cycles at a time many others let us down.”

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Posted 4 years ago

“Great bike, great service.”

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Posted 4 years ago

“Jason was fantastic in helping me after being hit off my bike, answering question 8 o clock at night. Fast delivery and spot on parts. A big THANKS to Westbrook, cannot wait for the sale next year for a Scott RC bike!!!?!?”

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Posted 4 years ago

“Bike arrived in 100% road ready condition, well packaged and mint. Under the #lockdown20 a 48hr delivery was welcome. Great service - thank you”

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Posted 4 years ago

“Great Bike & Great Company. I’d spent weeks looking for this model in my size and found one of the Westbrook website by chance. Delivery was super quick & communication from supplier was great. Very Pleased.”

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Posted 4 years ago

“Really pleased with the bike and great service from Westbrook's.”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Kept me up to date when bike arrived customer service 10 out of 10.”

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Posted 4 years ago

“Kept me up to date when bike arrived customer service 10 out of 10.”

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Posted 4 years ago

“I broke a 10nm suspension pivot bolt while just doing a check over (with a torque wrench). I ordered from these as it was about the only place online which I could see the bit I needed. Ordered it and knew I would have a wait due to the covid situation. Part arrived all fitted now ok. Thanks”

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Posted 4 years ago

“Quick delivery, I can recommend this shop.”

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Posted 4 years ago

“Do what they do ....what else can one say...but big shout out for Westbrook Cycles ...good website, very prompt delivery (to Cambridgeshire) . I’ll Definitely be returning next time l need more parts.”

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Posted 4 years ago

“The bike is exactly what was required could have bought it in any number of places but the boys at Westbrook are fantastic - superb customer experience thanks Guys.”

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Posted 4 years ago

“The bike is exactly what was required could have bought it in any number of places but the boys at Westbrook are fantastic - superb customer experience thanks Guys.”

Helpful Report

Posted 4 years ago

Westbrook Cycles is rated 4.9 based on 1,339 reviews