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Westbrook Cycles Reviews

4.9 Rating 1,339 Reviews
98 %
of reviewers recommend Westbrook Cycles
4.9
Based on 1,339 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
Greater than 81%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Westbrook Cycles Reviews
Visit Website

Phone:

01642 710232

Email:

info@westbrookcycles.co.uk

Location:

Unit 9 Ellerbeck Way, Stokesley Business Park, Stokesley
Middlesbrough
TS9 7AE

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Anonymous
Anonymous  // 01/01/2019
This was an excellent purchase and service was superb
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Posted 8 years ago
Great overnight delivery service and best price got Mavic Karim wheels. Excellent.
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Posted 8 years ago
After ordering a Coannondale CAADX with these guys, I quickly discovered the bike was not what my son required. These guys were so good, I sent it back no drama's and for these ease of their help I will be using them a lot more from now on! Great service thank you:)
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Posted 8 years ago
Very good value for money (Good price at Westbrook cycles)
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Posted 8 years ago
These guys are a real boon for those running older bikes (2012;old?). Parts I needed were out of stock, but ordered and received quickly. Excellent service from people who know what they are talking about, and my first port of call for spares.
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Posted 8 years ago
As indicated, Thanks brand new, well shipped, , good price!
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Posted 8 years ago
Exactly what I ordered, cheaper than anywhere else I could find on the internet, delivered next day for no extra cost. I'll definitely be shopping with Westbrook again.
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Posted 8 years ago
easy ordering system and prompt, very prompt delivery. great service ,thank you. will definitely do business again.
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Posted 8 years ago
First phoned direct to enquire on stock. Prompt pick up and excellent response to enquiry. Advised 48 hours delivery at standard p&p. Sure enough, delivery was within time committed. Recommend retailer anytime. Well done to the Westbrook team
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Posted 8 years ago
Had to return product as it didn't fit, but products itself was fine. Return service hassle free.
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Posted 8 years ago
Very satisfied. I was considering buying the bike from Evans cycles until i saw Westbrook had the same bike considerably cheaper. I bought the bike on the Wednesday and by the weekend Westbrook had a weekend promotion on the bike where the bike was reduced a further £50, when i contacted them they instantly refunded the extra discount. I received the bike on the Monday and haven't looked back. Would definitely buy from them again. Great customer service, cheapest prices i've seen on the web and quick delivery.
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Posted 8 years ago
Excellent service, fast delivery. Product arrived, safely packaged and in perfect condition. Very pleased with my new wheels.
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Posted 8 years ago
Original product broken in post. Phoned them up, sent them a picture, they sent me a new one. No hassle having to return the broken original. Great service, would definitely recommend and use again.
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Posted 8 years ago
Great product and excellent service and advice. They could not be more helpful. Westbrook are the best bike shop in country!
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Posted 8 years ago
Could not better, deleiver when said, bag does what it says
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Posted 8 years ago
I bought a set of Mavic Cosmic Carbone wheels, I received excellent service and the price was very reasonable. The wheels are awesome, so all in all I'm one happy customer and will be recommending Westbrook Cycles to my cycling chums.
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Posted 8 years ago
Excellent service! Telephoned to change an order,very efficient and hassle free. A part refund was made to my account very shortly afterwards. Will be ordering again, and wouldn't hesitate to recommend to others. Thank you Westbrook.
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Posted 8 years ago
Why buy from the big internet bike shops, when you can deal with your local independent bike shop. Fantastic service and price to match providing they keep it up I won't be going anywhere else.
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Posted 8 years ago
Very fast delivery and great advice - product was of a high quality. Thanks Westbrook
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Posted 8 years ago
Fabulous service and super fast shipping as usual from Westbrook
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Posted 8 years ago
Westbrook Cycles is rated 4.9 based on 1,339 reviews