“Western Soul is very quick and efficient with their orders. I had to return an item and I received my replacement within 3 days.
I love their clothing. Highly recommend.”
“Order was simple and quick. However I was a little disappointed on actually size of items. One necklace was short and the other very long and thick in size. I was a bit disappointed by the necklace beads being so big. May still send item back?”
“These jeans are amazing. The detailing on the cuff is so unique and fun. They are super stretchy and beyond comfortable. They ran slightly big for me but I just love the fit.”
“Unfortunately my phone autopopulated my old apartment address into the order, and the package arrived very quickly! But unfortunately it was at the wrong address, due to my mistake, which I didn't realize until after I messaged their customer support. The customer support answered very quickly and were very nice, but were unable to help me due to my mistake. I was actually able to call that apartment, and recover my package! I absolutely love the items I received even more in person than what the photos show on the website! The quality of the tops I ordered are great and I feel like I definitely got what I paid for! Their delivery was fast and efficient, because it did arrive exactly where I typed it in to go lol and their customer support was quick to reply and offered me a link to report my package lost/stolen in case I wasn't able to recover it. I recommend this company!”
I apologize for your not receiving the package. As you know, per the tracking number, it is awaiting the delivery scan. Unfortunately, we were not able to assist you because you disconnected the call as we attempted to explain the procedure for missing/lost mail. Kindly contact us again so that we can resolve the issue.
“Bought the silver Thunderbird belt which was very nice quality. Shipping was good. Will have to shop here again. Have my eye on a couple of other pieces as well.”
“Unfortunately, I would never have purchased this item had I known it was made in China. It’s counterproductive to have a site dedicated to American conservatism while financially supporting its enemies.”
