Hi Pamela,
Please email us at info@westernsoul.net so that we can assist you with this. We have package insurance, and a claim needs to be submitted because your order show delivered via the tracking.
“Great to work with. USPS delivered my purchase to the wrong address and Western Soul helped solve the problem. And my granddaughter loved the thunderbird t-shirt!”
Hi Gayle,
We have shipping insurance. Your order shows to have been delivered on March 19th. The best way to let us know there is a problem is by calling or emailing. The reviews are not seen very often. I have emailed you a link to complete your part of the claim.
“I am disappointed on how large the shirt is. I ordered a medium and it's more like an extra large. I can't even wear it. And that's too bad since it is pretty, and good quality.”