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West Midlands Railway Reviews

1.5 Rating 27 Reviews
11 %
of reviewers recommend West Midlands Railway

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Anonymous
Anonymous  // 01/01/2019
Trains are one by one delayed, people late to work
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Posted 2 years ago
I got a train from Euston to Bletchley today 14.24pm and Nick I think he was a senior conductor .... was amazing, he helped me to find a seat with a charger & offered me a seat which is further away from the toilets (and I didn't even ask)!! Amazing, really made my day. Thanks again very much!
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Posted 2 years ago
Awful journey from Rugy to Euston. Myself aged 61 and my 73yr old husband had to stand for the whole journey in a sardine like train. Hot. Horrid. Rip off. No wonder peoe shy away from using trains. Total waste of money and bad start to a weekend away.
West Midlands Railway 1 star review on 26th February 2022
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Posted 2 years ago
Regular and repeated delays, compensation is a joke. They couldn’t run a bath.
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Posted 3 years ago
Awful. Booked trip last minute London for our anniversary. Booked first class so didn’t grab any refreshments before boarding train for a 2 hour journey. No refreshments at all on train to buy which Is biggest gripe! Not on whole train!! Hungry fed up. Rubbish start to our trip. First class on these trains is a piece of material over the chair that says first class. Rip off - complete waste on money. No difference - just a rip off. So disappointed. We have cancelled return ticket
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Posted 3 years ago
Shocking service, always cancellations
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Posted 3 years ago
delayed!!!
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Posted 5 years ago
West Midlands Railway is rated 1.5 based on 27 reviews