Wheelwell.com Reviews

Name: Wheelwell.com
Address: 2255 Van Ness Ave, San Francisco
Rating: 4.93

4.9 Rating 781 Reviews

98 %

of reviewers recommend Wheelwell.com

Company Reviews

Questions

Metrics

4.9

Based on 781 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

1.800.959.4304

Email:

info@wheelwell.com

Location:

2255 Van Ness Ave
San Francisco
94109

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wheelwell has an excellent selection of parts! The website is very nicely laid out and makes it really easy to find what you're looking for.”

Helpful Report

Posted 5 years ago

“the shopping experience was pretty straight forward, took me about 3 minutes to find the brake rotors I needed and checkout. however the best part is the Garage where I can upload pics of all my cars and trucks and keep track of all the parts I have bought for them. The app is not that great but overall I dig it. I share links back to my garGe all the time on the forums and FB groups I’m part of.”

Helpful Report

Posted 5 years ago

“At first glance, Whellwell is much like any other automotive parts website. Where it excels is in its integration of a social networking service in the same site. I'm a stalwart supporter of the notion that "less is more," and I think that Wheelwell does an excellent job of this by offering an extensive amount of content in an accessible space. Jumping from your newsfeed to your shopping cart is seamless, and the ability to connect with your peers and other car enthusiasts while shopping is the parts-buying experience that the internet needed. Wheelwell has cultivated a tight-knit community, along with a healthy business culture where the customer actually belongs and feels valued.”

Helpful Report

Posted 5 years ago

“Great customer service, always answered any questions I had”

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Posted 5 years ago

“Upon contacting the support at Wheelwell my inquiry was addressed immediately. The representative who helped me was excellent and thorough, helping me find a solution and sharing some really insightful advice and expertise. Thanks so much!”

Helpful Report

Posted 5 years ago

“Wonderfully knowledgeable staff. I appreciate their eagerness to help source any part I am looking for. Even for the odd brands I need for my Lotus Evora S. From custom ordered Volk wheels, to a bespoke exhaust system from England. They have delivered. On top of that, they are always there to answer any questions and help, in the odd chance a delivery has an issue.”

Helpful Report

Posted 5 years ago

“Great experience with Skylar!”

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Posted 5 years ago

“Best team with high attitude. Thanks!”

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Posted 5 years ago

“First time buying from Wheelwell and I couldn't be happier. Wasn't sure which exhaust I should I get for my car but after multiple online chats and calls with customer service they helped me find the perfect one for performance and sound. It was a special order item so it took a couple of months to reach me but once it arrived I couldn't have been happier, but my neighbors may not like me that much any more :)”

Helpful Report

Posted 5 years ago

“It’s excellent”

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Posted 5 years ago

“Super easy experience, quickly found the part for my car using the drop-down menu, and then the part arrived 2 days later, installed without any issues the day after that. Done.”

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Posted 5 years ago

“I'll definitely be back. I've been going back and forth on a new suspension for my Mustang. I did a ton of research on various sites, but it wasn't clear which was the best value. After talking with Wheelwell it's clear that they know their shit and actually wanted to get my car right (not try just sell me something).”

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Posted 5 years ago

“Everything worked out very well good people to deal with I would buy from them again”

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Posted 5 years ago

“Great products and prices”

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Posted 5 years ago

“Best deal in town! I've had my eye on a part for a long time, but never pulled the trigger until I saw that Wheelwell not only had the best rate I'd come across, but they offer free shipping and their site is easy to navigate.”

Helpful Report

Posted 5 years ago

“This site was new to me, so admittedly my skeptic side kept a close eye on the process. Not only did my part come much faster then expected, Wheelwell did a great job keeping me updated on the delivery status.”

Helpful Report

Posted 5 years ago

“Found Wheelwell with a google search and talked to a rep over chat, they were friendly and helped me find the right parts (I got an axle back exhaust for my ‘15 Mustang GT). Got to me in 5 days and had it installed already, sounds amazing! Also found their community of builds that has tons of other Mustangs to connect with and get ideas for my next mod. Never seen a parts site like this before, it’s what I’ve always wanted!”

Helpful Report

Posted 5 years ago

“I needed guidance in making my purchase and found that their customer service and knowledge was exceptional! The part arrived on time and in perfect condition at a great price. I would definitely recommend this site and will use it again!!”

Helpful Report

Posted 5 years ago

“Thanks for the big brake kit suggestion. Helped a ton at autocross! I'll make sure to post on my garage about it.”

Helpful Report

Posted 5 years ago

“Overall good experience. Was told that there was a delay because the part was "made to order". Their customer service rep reached out to me right away and told me of the delay. wish i had known but at least they told me about it. Will buy again!”

Helpful Report

Posted 5 years ago

Wheelwell.com is rated 4.9 based on 781 reviews