Wheelwell.com Reviews

Name: Wheelwell.com
Address: 2255 Van Ness Ave, San Francisco
Rating: 4.93

4.9 Rating 781 Reviews

98 %

of reviewers recommend Wheelwell.com

Company Reviews

Questions

Metrics

4.9

Based on 781 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

1.800.959.4304

Email:

info@wheelwell.com

Location:

2255 Van Ness Ave
San Francisco
94109

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very fast delivery and great price!”

Helpful Report

Posted 5 years ago

“Best prices in the business! My exhaust arrived packed very well with no damage. I will definitely be doing business with Wheelwell.com in the future!”

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Posted 5 years ago

“Very fast shipping thank you!”

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Posted 5 years ago

“Matthew is the best customer service representative. He helped me through the whole process with my special requests. I would in customer service myself, well done.”

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Posted 5 years ago

“I just bought some goody using the $1000 coupon. Wish there was more parts available for my car on the website. I’m sure if you contact them they can get you what you what want. Fantastic customer service and fast shipping on most products. I got two of my items the next day. I plan to buy more goody in the near future. Thanks Matthew!”

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Posted 5 years ago

“Great, fast service at an amazing price! Accurate order fulfillment on the first try and I like the garage feature and online community that goes along with a huge list of products for sale.”

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Posted 5 years ago

“Amazing prices, immediate (free) shipping and it only took 3 days to get a set of wheels. Will definitely be a return customer. Thanks again!”

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Posted 5 years ago

“Great service”

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Posted 5 years ago

“I am a real customer, and I work in customer service for a living, I feel for all of you. Good work goes unnoticed, but Matthew's work is above good and should be noticed. He contacted me as soon as possible, after I sent him an email and voicemail, to put my order on hold since I made a mistake. I ordered the wrong wheels and Matthew fixed that for me. That's the pinnacle of customer service, even though I made the mistake the staff and company made an effort to fix my problem, that created. Thank you so much and you have my business.”

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Posted 5 years ago

“Very fast shipping and great communication via email on the order status. Definitely will be back for more car parts.”

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Posted 5 years ago

“Good prices combined with great discount codes!”

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Posted 5 years ago

“Awesome company!”

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Posted 5 years ago

“I’m not sure if I like the social side, or the parts store side of the site better! Nothing but good deals, and now my rides can have a social profile too!? Perfect! 🤘🏻”

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Posted 5 years ago

“great pricing”

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Posted 5 years ago

“First time using wheelwell.com and can tell you...if in the future I want something and you carry it, 100% sure I will be purchasing it from you! Please keep growing your available inventory...I want this to be the ONLY store I ever use!!!!”

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Posted 5 years ago

“Excellent customer service from Matthew!”

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Posted 5 years ago

“Great prices, fast shipping!”

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Posted 5 years ago

“I got a fantastic price with one of their coupon codes so I would order again. I did not however get updates on my order’s delayed delivery. The current selection of parts for my 2018 Tacoma is on the limited side as well or I would have ordered more.”

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Posted 5 years ago

“Fast shipping and great prices! Just wish website showed product specs and compatibility in a more easy-to-see format.”

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Posted 5 years ago

“Cant beat the deals on the parts they carry. Hope there is more to come.”

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Posted 5 years ago

Wheelwell.com is rated 4.9 based on 781 reviews