Wheelwell.com Reviews

Name: Wheelwell.com
Address: 2255 Van Ness Ave, San Francisco
Rating: 4.93

4.9 Rating 781 Reviews

98 %

of reviewers recommend Wheelwell.com

Company Reviews

Questions

Metrics

4.9

Based on 781 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

1.800.959.4304

Email:

info@wheelwell.com

Location:

2255 Van Ness Ave
San Francisco
94109

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After searching several ways to catalog my car build, I found Wheelwell. Making a social profile to show off and keep track of all my parts has been very helpful for me. It's a more modern take on the car forum. Added with the fact Wheelwell also sells car parts for all makes and models, as well as a classifieds page. Wheelwell is making itself out as a one-stop-shop for my next car build!”

Helpful Report

Posted 5 years ago

“I’ve made two purchases from wheelWell and both were good. Skylar knows his stuff and was super helpful with my questions. I wish they had a way to check my order status online”

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Posted 5 years ago

“Solid prices, great customer service, decent selection. I had to return one of the parts and it was easy and fast. Would like to see more products though.”

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Posted 5 years ago

“Am doing some work on my 4runner and had an awesome experience with Wheelwell. Was able to chat with someone live and they talked me through some options. I got a great deal on new carpet, steering wheel, and seat covers. I feel like I have a new car now!!”

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Posted 5 years ago

“Best customer service! I made my first purchase on wheelwel after seeing a discount code. Got a stoptech kit for a good price and the live chat guy was super responsive and helpful. Recommend.”

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Posted 5 years ago

“Love Wheelwell! I’ve been a ww community member for a long time and now I’m a loyal customer. Good prices and their customer service was outstanding! Only improvement I want is a wider product selection.”

Helpful Report

Posted 5 years ago

“Awesome customer service! I ordered a cold air intake and before it even shipped, I was contacted and told that it wasn't CARB approved for CA residents. Skylar pointed me to the right model and all is well. Highly recommend wheelwell.”

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Posted 5 years ago

“Decent selection; prices are average but I was able to take advantage of a sale and saved a lot of money. Shipping was free and expeditious. Overall thumbs up.”

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Posted 5 years ago

“Fast shipping and great customer service. Love the new Borla X Pipe.”

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Posted 5 years ago

“Excellent customer service”

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Posted 5 years ago

“Your search engine is abysmal and barely qualifies as usable. While I did make multiple purchases from your site, they we're only able to be executed with considerable effort on my part. It is an absolute headache searching through your inventory to purchase parts when it should be easier than it is. I'm building a car now and I can tell you with full confidence that you have lost a considerable amount of sales from me because of the difficulty related to finding Parts using your queries.”

Helpful Report

Posted 5 years ago

Hi Rodney, Thank you for the honest feedback. We are working hard to improve our shop every day, and the search function is one of the next big projects on the list. We are a new shop and truly appreciate your patience and support as we grow. I hope that the exhaust system and customer service met or exceeded your expectations! If you have any other concerns, feel free to send us an email at orders@wheelwell.com. Thanks, Skylar

Posted 5 years ago

“Ultra, super, mega fast shipping process. (and I’m in Puerto Rico). Constant notification of your order status, and the price was just insane (I was able to enjoy holidays sales). Believe me, I did my homework looking everywhere, I mean every store, distributors and web page for two months and no one could beat Wheelwell’s prices. Highly recommended!!!”

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Posted 5 years ago

“Got my order as advertised. Easy to order.”

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Posted 5 years ago

“Woke up to an email about a discount from wheelwell one morning, after doing some digging, I found an amazing deal on a set of Stoptech brakes for my truck that i’ve wanted for years. Ordered them, had them in two days and I could not be happier! Thanks Wheelwell team!”

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Posted 5 years ago

“Fair prices, quick shipping. Very satisfied.”

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Posted 5 years ago

“Top self service by Jennifer Anderson at Wheelwell.com. Will buy other goodies when they are on sale. David Fitzcharles”

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Posted 5 years ago

“Great product for great price. However I live in Canada and had to have it shipped to U.S. P.O. Box and drive down to pick it up because shipping to Canada from Wheelwell is too expensive.”

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Posted 5 years ago

“best car parts shopping experience i've had, by far”

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Posted 5 years ago

“Great customer service. Product delivered faster than expected.”

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Posted 5 years ago

“I purchased my K&N Filtercharger Injection Performance Kit from Wheelwell and couldn't be happier. The kit arrived in 3 days even though I was told it would take a week. Upon installation, I realized that I needed some help and their online chat guys were cool enough to get me the details that were missing from the install instructions. Overall I give Wheelwell two huge thumbs up and definitely would buy from them again!”

Helpful Report

Posted 5 years ago

Wheelwell.com is rated 4.9 based on 781 reviews