Wholesale LED Lights Reviews

Name: Wholesale LED Lights
Rating: 4.37

4.4 Rating 5,075 Reviews

84 %

of reviewers recommend Wholesale LED Lights

4.4

Based on 5,075 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0116 321 4120

Email:

cs@wled.co.uk

Location:

86, Scudamore Road, Leicester
LE3 1UQ

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Wholesale LED Lights 5 star review on 2nd October 2021

134

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“If a product is not in stock, customers should be told. When a replacement was ordered and was marked as urgent then not sent out, that's poor. Good arrived too late to do the job...”

Helpful Report

Posted 3 years ago

Hi Dan, Thank you for your review and bringing this to my attention. I apologise for the miscommunication in regards to the products and not getting the order out to you in time. If there is anything we can do going forward please do get directly in touch Kind regards, WLED

Posted 3 years ago

“Staff I spoke with were great but this whole transaction (had 2 before) was a disaster. On line chat let me down 3 times, email wasn't answered. One guy found the missing supplier order issue, followed up and gave me a timeline, great (I'm flexible for this order). Next guy said no such issue, they in stock so shipped them. The 1m led channel cover was bent into a jiffy bag and the permanent crease was just before the cut point so it's now deformed in place. It took weeks. The discount didn't cover the whole basket (no text to support that and no replies to my enquiries). Sorry to leave such a response but you need to tidy this to be a great supplier. Oh I communicated using all 3 below but it says I can't say that.”

Helpful Report

Posted 3 years ago

Hi Chris, Thank you for bringing to my attention, I apologise that you had to have that experience with us. In regards to the diffuser being damages if you get in touch we can look into getting that replaced for you. I appreciate the feedback you have given and this will be looked further into for you so that these issue do not happen again. Kind regards, WLED

Posted 3 years ago

“Fabulous, easy to use Website and stock availability was great”

Helpful Report

Posted 3 years ago

Hi Joseph, Thank you for your review. Your feedback is greatly appreciated. Kind regards, WLED

Posted 3 years ago

“I have been using WLED for years. A great company with great products.”

Helpful Report

Posted 3 years ago

Hi Rob, Thank you for your review. Your feedback is greatly appreciated. Kind regards, WLED

Posted 3 years ago

“Simon is an asset to the company. The service was impeccable and I continue to be a very happy customer.”

Helpful Report

Posted 3 years ago

Hi Paul, Thank you for your review. I am please that Simon gave excellent service. The lights look amazing with the pond. If there is anything else we can do for you please do not hesitate to get in touch Kind regards, WLED

Posted 3 years ago

“I received wrong products.”

Helpful Report

Posted 3 years ago

Hi Turgut, Thank you for the review. I apologise for this, please get in touch with us on 01163214120 or email us at cs@wled.co.uk so that we can this resolved for you. Kind regards, WLED

Posted 3 years ago

“Excellent quality and pleasant service”

Helpful Report

Posted 3 years ago

Hi Jessika, Thank you for your review. Your feedback is greatly appreciated. Kind regards, WLED

Posted 3 years ago

“The product is excellent, customer service is top notch. quick delivery and help with installation was a pleasure.”

Helpful Report

Posted 3 years ago

Hi Elizabeth, Thank you for your review. Your feedback is greatly appreciated. Kind regards, WLED

Posted 3 years ago

“Very good service, prompt and efficient.”

Helpful Report

Posted 3 years ago

Hi Trevor, Thank you for your review. Your feedback is greatly appreciated. Kind regards, WLED

Posted 3 years ago

“Great product, well priced. Had a problem with the driver being damaged on arrival (almost certainly in transit). Customer service dealt with it straight away and sent me a replacement. Good company, good product”

Helpful Report

Posted 3 years ago

Hi Keith, Thank you for your review. I apologise for the damage that occurred to the driver, however I am please we were able to resolve it quickly and have a new one sent out to you. Kind regards, WLED

Posted 3 years ago

“Staff on the phone were very helpful. Ensured my replacement led strip lights were the correct power output, colour temperature and IP rating for what I required. Arranged to cut to the correct size with wiring to connect up attached. Arrived promptly and they were easy to fit. They are better than the original leds. Thank you.”

Helpful Report

Posted 3 years ago

Hi, Thank you for your 5 star review. I am pleased to hear how happy you are will the service given, we always strive to resolve any and all issue that arise with our customers. If there is anything else we can do for you please get in touch. Kind regards, WLED

Posted 3 years ago

“absolutely fantastic product and delivery a brilliant service thank you will definitely use again”

Helpful Report

Posted 3 years ago

Hi Robert, Thank you for your review. The feedback you have given is greatly appreciated. Kind regards, WLED

Posted 3 years ago

“First Class Company. I would certainly recommend them to other purchasers.”

Helpful Report

Posted 3 years ago

Hi Ray, Thank you for leaving us a 5 star review. Your feedback is greatly appreciated. Kind regards, WLED

Posted 3 years ago

“The led lights are perfect. I took the cool white colour and it is white! I took the 3W for hallways and is not too bright so perfect at night. I took the 6W for the living room and it changes everything for me. It is bright enough to see but not too bright that it is uncomfortable for your eyes. I hate yellow light, it gives me headaches and it is very uncomfortable for me so I am very happy with my purchase. And the price is so good! It is the simplest things that can change everything in your day to day life. Thank you for changing my house!”

Helpful Report

Posted 3 years ago

Hi Solene, Thank you for your review. I am please to hear how happy you are with the strip lights and the price of the lights. Thank you for the feedback you have given, if there is anything else we can do for you please do not hesitate to contact us. Kind regards, WLED

Posted 3 years ago

“Brilliant, couldn't be better. Thank you Wled”

Helpful Report

Posted 3 years ago

Hi, Thank you for leaving us a review. Kind regards, WLED

Posted 3 years ago

“Excellent fast service very pleased”

Helpful Report

Posted 3 years ago

Hi Kevin, Thank you for leaving us a 5 star review. Your feedback is greatly appreciated. Kind regards, WLED

Posted 3 years ago

“Good service and good value. Would order goods from you again. Thank you.”

Helpful Report

Posted 3 years ago

Hi, Thank you for your review. Your feedback is greatly appreciated. Kind regards, WLED

Posted 3 years ago

“I ordered over the phone as I needed assistance choosing the right light bulbs. I said at least twice I wanted white light. Warm was sent. Now customer service team say, they are not made in white light. I really think I should have been told at the outset. It’s money down the drain !”

Helpful Report

Posted 3 years ago

Hi, Thank you for your review. I apologise for any inconvenience this has caused and for the miscommunication. The bulbs on the order are from a particular supplier which is why they will only come in one colour temperature. If you want to exchange to a different bulbs please let us know. Kind regards, WLED

Posted 3 years ago

“Website easy to search and find what I needed. Ordered and the lights arrived in good time and were exactly what I needed.”

Helpful Report

Posted 3 years ago

Hi Paul, Thank you for your review. Your feedback is greatly appreciated. Kind regards, WLED

Posted 3 years ago

“Fantastic Service! Simon is a great asset to you. He is really helpful and went out of his way to provide me with first rate service. He is also knowledgeable and patient and took the trouble to go through the order line by line and explain it all to me. I would have no hesitation in recommending you! Please pass on my thanks to Simon”

Helpful Report

Posted 3 years ago

Hi Gary, Thank you for your review. Your feedback is greatly appreciated. I am pleased to hear that Simon gave excellent service and was able to fulfill all of the order needs. If there is anything else we can do for you do not hesitate to get in touch. Kind regards, WLED

Posted 3 years ago

Wholesale LED Lights is rated 4.4 based on 5,075 reviews