Wholesale LED Lights Reviews

Name: Wholesale LED Lights
Rating: 4.37

4.4 Rating 5,075 Reviews

84 %

of reviewers recommend Wholesale LED Lights

4.4

Based on 5,075 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0116 321 4120

Email:

cs@wled.co.uk

Location:

86, Scudamore Road, Leicester
LE3 1UQ

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Wholesale LED Lights 5 star review on 2nd October 2021

134

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very poor packaging, woefully inadequate for the items being sent. You have to also chase for orders to be sent after no movement for a week.”

Helpful Report

Posted 3 years ago

“Ordered x 6 600x600 LED panels. Was given FedEx tracking details. Waited in on the first day that I was told they would arrive - nothing, and was unable to track the shipment. Then was told they would be there the next day. waited in again - nothing. Rang customer support who blamed FedEx (I did not order from FedEx, I ordered from Wholesale LED). I was told there was nothing they could do and wait! I was offered replacement panels to be sent out but due to the very poor customer service, and time wasted, I had little confidence in this company. Cancelled my order as this company could not deliver on the agreement. I will not be using this company again.”

Helpful Report

Posted 3 years ago

“Superb customer care! Fast service and great product. Can’t fault anything.”

Helpful Report

Posted 3 years ago

“Excellent arrived on time just what I ordered”

Helpful Report

Posted 3 years ago

“Poor service, items took over 4 weeks to arrive, despite me chasing several times and being told they will be sent that day they never were. Won't be using again.”

Helpful Report

Posted 3 years ago

“Very pleased the lights are ordered were great they fitted perfect have already recommended you to some electricians, very pleased”

Helpful Report

Posted 3 years ago

“Recently ordered a back garden security light, and a batten fitment to replace an old fluorescent tube in the garage. Slight delay re. arrival of the former because an old model had been inadvertently ordered. But when they discovered the error the company couldn't have been more helpful, absorbing the extra cost and then delivering it to me in an impressive 48 hours later. Both products working beautifully.”

Helpful Report

Posted 3 years ago

“good product delivered on time”

Helpful Report

Posted 3 years ago

“Products could be great... but when they're late I can't use them. Placed an order on a Monday for LED Neon strips (confirmed stock items) to be delivered before Friday as we still had to make the product for an event at the weekend. I was assured they'd be with me without a problem. They turned up Wednesday the following week once we return from the event. As a trade service, you need to be quicker and know 100% whether you will deliver or not. We should have ordered from elsewhere.”

Helpful Report

Posted 3 years ago

“I still haven’t received the right order after receiving someone else’s 9 days ago…..not good”

Helpful Report

Posted 3 years ago

“Led lamps came quicker than expected and were as ordered.”

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Posted 3 years ago

“Dealt with this company before, good quality lights, efficient and speedy service and no problem with replacements if required.”

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Posted 3 years ago

“I have edited my review from 1 to 3. the part ordered works well. However you don't expect a next day paid delivery to take 7 days.”

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Posted 3 years ago

“Great website and easy to order LED lights on line. Good range of LED lights at competitive prices. Prompt delivery but packaging a little flimsy for such fragile items. One of 20 bulbs broken in transit but immediately replaced after emailing company.”

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Posted 3 years ago

“Just what we wanted in good time.”

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Posted 3 years ago

“The web ad was easy to follow and made ordering simple, helped by a good employee. The goods were delivered on date and time. Now fitted and looking great. What else could one want. Excellent.”

Helpful Report

Posted 3 years ago

Hi, Thank you for your review. Your feedback is greatly appreciated. Kind regards, WLED

Posted 3 years ago

“Constant 'free beer tomorrow' promises of imminent delivery that didn't deliver. Delivery eventually 3 weeks later...???”

Helpful Report

Posted 3 years ago

Hi Peter, Thank you for your review and brining this to my attention. I can not apologise enough for this, we do not want our customers to experience this or have the issue you have had. Please do get directly in touch if you have any further issues or questions. Kind regards, WLED

Posted 3 years ago

“Prompt delivery and sensibly and environmentally packaged in a re-useable box.”

Helpful Report

Posted 3 years ago

Hi, Thank you for your review. We appreciate your feedback. Kind regards, WLED

Posted 3 years ago

“The light is bright and great. Real change in my workshop and means I can see what I am doing. However the delivery by FedEx was poor. Two deadlines not met after I stayed in all day. Third attempt 7 working days after I ordered was successful. I realize that driver delivery is difficult at the moment but 3 delivery dates makes it difficult for customers. Thanks.”

Helpful Report

Posted 3 years ago

Hi Graham, Thank you for your review. The feedback you have given is greatly appreciated. Kind regards, WLED

Posted 3 years ago

“we are unable to review as the lights are 7 days late and have not been delivered”

Helpful Report

Posted 3 years ago

Hi Martin, Thank you for your review. I apologise for this, I can see that the items were lost in transit with the courier however they have now been delivered to you. If there is anything else we can do for you please do not hesitate to get in touch. Kind regards, WLED

Posted 3 years ago

Wholesale LED Lights is rated 4.4 based on 5,075 reviews